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JW Marriott Orlando, Grande Lakes

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Traveller (1557)
Room & Suite (444)
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Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“the ritz”(502 reviews)
“lazy river”(845 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Special Offer: Book early & save in FL!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,370)
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All reviewsthe ritzlazy rivercitron restaurantpool areaself parkingbeautiful hotellobby barresort feeturn down servicebusiness conferencebreakfast buffetkids activitiesper dayfitness centerluxury hotellake viewroom rate
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1,171 - 1,175 of 3,189 reviews
Reviewed 7 July 2015

Stayed here for two nights on a recent visit to Orlando. We chose this hotel because of the property, access to both the JW and Ritz facilities, and also the shuttle service provided to the parks. The shuttle service was not as advertised but I'll...More

2  Thank beachtravelerrrr
Response from Amelia P, Rooms Division Administrative Assistant at JW Marriott Orlando, Grande LakesResponded 9 July 2015

Good Afternoon and thank you for posting your review. I would like to take the time to apologize on what appears to have been a disappointing experience during your recent stay. Please know your comments are valued and have been shared with the appropriate team....More

Reviewed 7 July 2015

The hotel and room were lovely and clean. The property is beautiful and the Lazy River was spectacular for all ages!!!. The mattresses were extremely comfortable!!. They have free shuttles to Disney and Downtown Orlando, etc... The reason for rating the resort at 4* and...More

Thank paula g
Reviewed 7 July 2015

I recently stayed at the JW Marriott Grande Lakes for a work trip. It is not close to anything convenient, and even trying to find a place nearby to eat was a hike. The hotel itself was nice and the pool alone should get a...More

Thank nikiroo29
Response from Amelia P, Rooms Division Administrative Assistant at JW Marriott Orlando, Grande LakesResponded 8 July 2015

Thank you for your review. I deeply regret that we did not meet your expectations during your last stay at our resort. We take all feedback very seriously, as it is only through the lens of our customer are we able to critique and further...More

Reviewed 7 July 2015

Front Desk personnel was lovely & outstanding. Upgraded us to a pool view room upon my daughter expressing that she had just graduated college. The resort is beautiful and luxurious. Will definitely return to fully enjoy the reciprocity with the Ritz Carlton. Only complaint is...More

Thank Kathleen I
Reviewed 7 July 2015

We picked this hotel at the last minute, arrived late evening no problem, checked in fine, next morning we enjoyed the pool area food and drinks, lots of good service. The installations offer a very comfortable setting. Our room was very nicely decorated, spotless and...More

Thank lrcs57
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 185 - US$ 683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Orlando
#17 Green Hotel in Orlando
#20 Business Hotel in Orlando
#32 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 185 - US$ 683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Romantic Hotel in Orlando
#17 Green Hotel in Orlando
#20 Business Hotel in Orlando
#32 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1557)
Room & Suite (444)
Pool & Beach (270)
Dining (82)
Amenities (58)
Family and Play Areas (21)
Business Centre & Event Rooms (14)
Questions & Answers
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Jelena E
19 April 2018|
AnswerShow all 5 answers
Response from phgc5 | Reviewed this property |
I assume so. During peak times like Easter weekend you needed a wrist band but once the rush was over that stopped. It's a great pool area.
0
Votes
Yun S
11 April 2018|
AnswerShow all 2 answers
Response from phgc5 | Reviewed this property |
Free wifi....upgraded room
0
Votes
Ron G
9 April 2018|
AnswerShow all 7 answers
Response from Khurshid R | Reviewed this property |
Complimentary shuttle goes to Epcot and to Magic Kingdom at different times. You can always take bus or monorail to other parks from Epcot.
0
Votes
Room Tips
"Try a Lake view room"
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"lake view with balcony on a higher floor"
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"Pool View is the way to go. (Fireworks, City Lights, The 'I' And the grounds.)"
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"lower floors may be noisy facing pool"
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