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Westgate Lakes Resort & Spa

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5,151 Reviews from our TripAdvisor Community

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Showing 3,818: English reviews
Miami, Florida
Reviewed 25 November 2013

We stayed for a week at the 2 br/2ba with full kitchen at the Westgate Lakes. The place was good for a family of 5. It was big, comfortable and it made our stay cozy. The 'kitchen' utensils were not the best to cook large meals, but was certainly very handy for bkfst and light lunches. The washer/dryer was a...

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Helpful?
1Thank ElTiburon007
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

We appreciate you choosing to stay at our resort. It pleases us to read that you found it good for your family, that it was big, comfortable and that the kitchen and washer/dryer were handy. We do offer our WiFi at a large discount for the week, so it averages out much less than $10/day. We actually do offer complimentary...

Litchfield, New Hampshire
Reviewed 24 November 2013

We recently stayed at the Westgate Lakes Resort & Spa from 11/9 - 11/16/2013. As owners at this timeshare property, we try to visit every couple of years. We stayed in an A/B lock-out unit (3 bedrooms, 3 baths, full kitchen, laundry, etc). The kitchen was missing several "common" items - measuring cups/spoons and oven baking sheets/pans. Since we try...

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Helpful?
Thank the4shaffers
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review and for being owners here at Westgate Lakes Resort & Spa. Regarding our kitchen supplies, yes, they should be stocked with all the items you need. We're not sure how items go missing. If you contact our housekeeping team, they may be able to bring you those items. We are glad to have been responsive...

Tampa, Florida
Reviewed 24 November 2013

This was rated a 3 star hotel, but they want to charge you extra to use their gym and internet. They also told me I got a free breakfast, but it turned out the free breakfast was linked to sitting through a pitch about buying time shares. They were sneaky about the video too, not really saying what it was...

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Helpful?
3Thank Frogash
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. A nominal resort fee, a common industry standard for resorts, is charged for use of our many amenities. Unlike some, we do not charge for parking. We do offer a free breakfast in exchange for a timeshare tour. We're not sure what is "sneaky"-we are a timeshare resort and, if someone agrees to do the...

West Bend, Wisconsin
Reviewed 23 November 2013

We stayed in the 80 building, our room was spacious and lovely but the beds were hard and uncomfortable, the toilet paper had to be the worst I've ever come across in a hotel and we had to keep the drains closed because some little flies kept coming up if we didn't. There were cheap plastic flowers as decorative items...

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Helpful?
1Thank LadyMurky
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your feedback. We're glad that you found your unit spacious and lovely, the hot tub large and inviting, the spa nice, Smokehouse Grill tasty and our location, close to dining and theme parks, ideal. Our apologies that you didn't care for the bed or the toilet paper-we will make sure to pass along your thoughts to the...

Millsboro, Delaware
Reviewed 21 November 2013

A great place to stay with family. Feels very safe. Is clean, commfortable and very spacious. Great pools and beautiful landscaping. Min-golf, tennis, paddle boats and spa! The two-bedroom villa is perfect. Our girls loved the huge bathtub in the master bath! We stayed Halloween week and they had lots of activities planned for kids on Halloween day. Great location-...

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Helpful?
1Thank RoadtripMomma80
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for taking a moment to write a review of your time at Westgate Lakes Resort & Spa. We are a family oriented resort, and it's pleasing to know that you found it a great place to stay with your family. As you found, we not only have a lot of amenities, but scheduled activities as well, both for...

Tucson, Arizona
Reviewed 19 November 2013

We had a good time. Really liked the accommodations. Everyone was very friendly & helpful. We have already booked 2 more Westgate resorts for December 2013! And, Smokehouse Grill was a great place to eat. Highly recommend this resort. We will be back soon, I hope!

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Thank Debra G
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

It's gratifying to read that you and yours had a good time and really liked the accommodations. Your recommendation is greatly appreciated. We hope to see you again, too! Sincerely, David

Colchester
Reviewed 19 November 2013

An outstanding apartment with great facilities. The food in the site restaurant was wonderful with excellent helpful staff. The resort was also central to the Disney Parks. An altogether brilliant stay.

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Thank RoyColchester
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing to stay with us at Westgate Lakes Resort & Spa, and for taking a moment to write a review. We're delighted that you found the unit "outstanding" and the facilities "great". We're also glad that you enjoyed our award-winning Smokehouse Grill and helpful staff. It would be our pleasure to have you stay with us again!...

Cambridge, United Kingdom
Reviewed 19 November 2013

Absolutely loved this hotel...stayed here with my husband, daughter, son-in-law, his mum and my two granddaughters. We were here for three nights but would love to have stayed longer, we found the rooms, pools, crazy golf and reception were excellent...would definitely recommend this resort and would return ourselves...wonderful views of lakes...

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Helpful?
Thank midgestneots
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

It's so nice that you and your family absolutely loved our resort and had a wonderful three nights. You are always welcome here. We hope to see you again soon! Sincerely, David

Orlando, Florida
Reviewed 19 November 2013

This past summer my family and I went down to Orlando for a Disney vacation and we stayed at Westgate Lakes Resort & Spa. As we were heading down we were hoping that the room would be good, but we tried to keep our expectations in check. Our first experience with the staff was when we accidentally pulled into the...

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Helpful?
2Thank M P
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for choosing to stay at Westgate Lakes Resort & Spa. It's so nice that you really enjoyed your 3 bedroom unit and our close location to the theme parks. It's our wish to have you stay with us again!

Cape Coral, Florida, United States
Reviewed 19 November 2013

We spent 6 days and 5 nights here for our anniversary. Everything was first class all the way. We would definitely stay here again and have recommended Westgate Lakes Resort to all of our friends. We enjoyed the spa, very clean. All the staff were very pleasant and helpful. The smokehouse restaurant has very good quality food at reasonable prices....

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Helpful?
Thank Kathy H
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Happy Anniversary! It's gratifying to read that you found it first class all the way and you would definitely stay here again. Thanks for choosing to stay with us, and we look forward to your next visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,547 - ₹ 16,604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#31 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#50 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
241 questions
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Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the roach room that was facing the lake was nice, as well as the view from the room with no lock.”
  • The roach that crawled out of the pillowcase
  • the message on the sign was certainly not accurate when it came to the staff that we spoke to.
 of 5 bubbles abartholomew1984, 5 Dec 2016 | Read review
“I would ask for an end unit. Allows for more windows and neighbors on only one side.”
 of 5 bubbles JesseFuller, 29 Nov 2016 | Read review
“block 4 not too far from main lobby”
 of 5 bubbles caroliney877, 22 Nov 2016 | Read review
“Poor guest service that is not worth a penny!”
 of 5 bubbles Q122LQbonnies, 21 Nov 2016 | Read review
“Our room was 2223B - which was quite a ways to walk to restaurant or main lobby.”
 of 5 bubbles UsaTammer, 19 Nov 2016 | Read review
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