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Westgate Lakes Resort & Spa

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Traveller (2178)
Room & Suite (992)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(113 reviews)
“mini golf”(130 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,923)
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1,285
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All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortnice resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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1,951 - 1,955 of 4,400 reviews
Reviewed 13 October 2014

I visited this establishment for a friend's wedding over the past weekend and we were told by the bride to book a room online and then present our group reservation number at check-in. We did that and the front desk representative, who was a kind...More

2  Thank ohnoitsknee
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 4 December 2014

Thank you for taking the moment to share your experience with us. Please accept our apologies for the issues you experienced. Our group reservations are contract based and in order to get the group rate it must be booked according to the group coordinators agreement....More

Reviewed 13 October 2014

We were there from Chicago. I think the resort is nice. The original room was a disappointing 1 BR that was small and dated and had a view of the parking area. This was a $318 Interval World Getaway, so we did not expect too...More

Thank jkaiser
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 22 October 2014

Thank you so much for your review. It’s amazing to hear that our staff was able to go above and beyond and upgrade you to a bigger unit. We definitely have a variety of room types throughout our resort. We apologize if you encountered issues...More

Reviewed 13 October 2014

I am glad I didn't read any of these reviews before arriving as I may not have stayed here. The place is massive. Checking in was organized chaos. Tons of people every where. Construction around the property lends to confusion. We were asked to attend...More

1  Thank 3montours
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 22 October 2014

We value and appreciate your response. It’s amazing to hear you enjoyed our convenient location and clean and spacious rooms. Our resort appreciates your feedback, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We apologize for the...More

Reviewed 13 October 2014 via mobile

I stayed here for work and was pleased with the accommodations. Clean rooms and well stocked. The only problem was the ghost ants crawling on the counter tops. I called the front desk and they sent out the exterminator, who sprayed. Bed was comfortable. I...More

Thank angminnie
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 21 October 2014

Thank you for taking the time to review Westgate Lakes Resort and Spa! We’re so happy you enjoyed our clean and fully equipped rooms. We definitely work hard to provide everything our guests may need right on property. We apologize if you encountered unwanted visitors...More

Reviewed 12 October 2014 via mobile

Really expected a beautiful stay, man was I disappointed! The room itself was beautiful, but before we got there we had to deal with concierge at the front desk. ... they were very good pointers.... helpers, not so much. While walking up to our room...More

2  Thank Rachael L
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 4 December 2014

Thank you for your feedback. Your satisfaction is very important to us, which is why it’s very disappointing to hear you didn’t have a great experience at the Westgate Lakes Resort & Spa. Your review will be shared with our maintenance staff and we appreciate...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 79 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 79 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2178)
Room & Suite (992)
Pool & Beach (187)
Dining (83)
Amenities (146)
Family and Play Areas (28)
Business Centre & Event Rooms (11)
Questions & Answers
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sddk4
14 April 2018|
AnswerShow all 4 answers
Response from CarlTravels |
In the past, we've stayed in 1700 top floor. Peaceful Lake view and able to see Disney fireworks. 2600 is nice as well.
1
Vote
sddk4
14 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Correct; owners using their week must be staying at Town Center, Vacation Villas, and Towers to access Ship Wreck Island Water Park. While we do not yet have a water park at Lakes just yet, we do have 7 pools available for... More
1
Vote
sddk4
12 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Unfortunately, access is only available to guests staying at Town Center, Vacation Villas, and Towers.
1
Vote
Room Tips
"Before you unpack, go into the room and inspect it!"
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"Don't stay here"
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"The rooms are great with the lake view."
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"Try to stay on the lake, not in the new high rise buildings, as there is no parking!"
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