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Westgate Lakes Resort & Spa

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Traveller (2176)
Room & Suite (992)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(127 reviews)
“paddle boats”(113 reviews)
“mini golf”(130 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (5,920)
There are newer reviews for Westgate Lakes Resort & Spa
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4,398 results
Traveller rating
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1,110
692
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1,283
1,110
692
527
786
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryerrecommend this resortnice resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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1,631 - 1,635 of 4,398 reviews
Reviewed 31 March 2015

My partner and I stayed for 1 week in March. Do not stay here unless you have a hire car everything is too far away to walk. The shuttle services to parks wasn't great, 1 bus there and 1 bus back daily. (Taxis are expensive...More

3  Thank Sophie H
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 April 2015

Thank you so much for your feedback. We certainly understand your frustrations and this is why we provide different alternatives for all our guests and owners. We are located in a convenient location to area attractions, shops and dinning. Our resort shuttle services do take...More

Reviewed 30 March 2015

The trip was a last minute weekend getaway for my birthday, and the stay here was nothing but sub standard. After the never ending wait to finish our checkin, someone has directly guided us to from desk who gave an impression that the hotel wants...More

5  Thank Divya N
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 April 2015

Thank you for sharing your experience with us. Please allow us to apologize for the challenging issues you experienced. Our sales team is there to offer all of our guests and owners the opportunity to see what Westgate Resorts has to offer. Our tours are...More

Reviewed 30 March 2015 via mobile

We stayed here in month of may, when we visited orlando . It's a huge property and hotel apartment is very spacious, very clean and with all facilities. We realy liked the accommodation. Bathrooms with jacuzzi tub, Kitchen was fully equipped and washer dryer were...More

3  Thank sonalidesai999
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 31 March 2015

It is fantastic to read your review on the Westgate Lakes Resort and Spa. We are happy to hear that you were impressed with the service provided, our complete units and the cleanliness of our grounds. We appreciate you choosing us for your stay and...More

Reviewed 30 March 2015

The place was terrible the practically made us do a run through of the place, the added free breakfast every other day that is terrible and they do not have free wifi in the rooms.Also staff are very slow and can be hard to understand.More

3  Thank Thewolfpack1140
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 April 2015

Thank you for your feedback regarding our resort. Participating for our timeshare presentation is purely voluntary. Our WIFI is $9.95 per day per device for our guests and we certainly advise our guests of our resort fee upon booking. Our resort appreciates your feedback as...More

Reviewed 30 March 2015

We stayed at WLR this past week March 20-28 and had a very good resort experience. A few thoughts for upcoming travellers and feedback for the staff: Housekeeping - excellent and friendly staff. We would recommend that housekeeping start each day by walking the stairs...More

5  Thank CalgaryFamily6
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 1 April 2015

Thank you so much for sharing a detailed review. We’re beyond thrilled you enjoyed our 2 bedroom condos along with the fully equipped amenities. We also appreciate you advising our future guests of any useful information throughout their stay. We strongly suggest our guests and...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 79 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 79 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2176)
Room & Suite (992)
Pool & Beach (187)
Dining (83)
Amenities (146)
Family and Play Areas (28)
Business Centre & Event Rooms (11)
Questions & Answers
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sddk4
14 April 2018|
AnswerShow all 4 answers
Response from CarlTravels |
In the past, we've stayed in 1700 top floor. Peaceful Lake view and able to see Disney fireworks. 2600 is nice as well.
1
Vote
sddk4
14 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Correct; owners using their week must be staying at Town Center, Vacation Villas, and Towers to access Ship Wreck Island Water Park. While we do not yet have a water park at Lakes just yet, we do have 7 pools available for... More
1
Vote
sddk4
12 April 2018|
Answer
Response from WestgateGuestRels | Property representative |
Unfortunately, access is only available to guests staying at Town Center, Vacation Villas, and Towers.
1
Vote
Room Tips
"Before you unpack, go into the room and inspect it!"
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"Don't stay here"
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"The rooms are great with the lake view."
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"Try to stay on the lake, not in the new high rise buildings, as there is no parking!"
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