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Westgate Lakes Resort & Spa

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Westgate Lakes Resort & Spa
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5,372 Reviews from our TripAdvisor Community

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Showing 3,974: English reviews
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Reviewed 3 days ago NEW

Resort is great i just dont have the time to use it anymore. Rented it out with Travelers Exchange Club such a smooth and easy transaction. Through your marketplace, I was able to advertise and rent the timeshare. The information on your site were extremely helpful. Customer Service was outstanding.I highly recommend your group to friends of mine all the...

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Helpful?
Thank Robert B
Reviewed 3 days ago NEWvia mobile

Ñames This hotel resort is very convenient. The location is perfect. It's a fifteen minute drive to most parks. It has a fully stocked kitchenette. All you need to purchase is food. It has seven pools and lots activities for the kids. The price is great. I booked through a third party. It's clean and the bed is comfortable. Unfortunately...

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Thank kasia h
Wayne, New Jersey
Reviewed 3 days ago NEWvia mobile

The moment i checked in my cell and my room phone has not stop ringing from the westgate inhouse seller. I finally answered the phone and a man introduced himself as David B.from westgate and he said that since im a returning customer i am illigible for a 50$ gift card and a free breakfast. In return i just have...

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1Thank xerkzis
Potomac, Maryland
Reviewed 4 days ago NEWvia mobile

The resort is a dump. Had room changed to a "renovated" room after staying one night in one of the most dated and horrible rooms I've ever stayed in. Even in the "renovated" rooms All of the furniture is chipped/pealing/dirty, picture frames are chipped, light bulbs are out, television remotes don't work, and mattresses have indents in various places just...

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1Thank tcaren
Kailua, Hawaii
Reviewed 6 days ago NEW

I visited Westgate Lakes for a week in February 2017 - we had a large group staying on the property, as this was our "base camp" for an ultra race. We were very happy with our rooms, as well as the staff and the property in general! Rooms/condos were spacious and clean, offering lots of amenities including washer/dryer, dishwasher, microwave,...

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Thank Jennymac18
Durham, North Carolina, United States
Reviewed 6 days ago NEW

Two couples stayed in a very nice two bedroom, spacious condo with a fully equipped kitchen, living room, dining area, bar, two bathrooms, nice screened in porch overlooking a lake. The resort has a spa, 7 pools, shops, outdoor activities, TV in all rooms.

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Helpful?
Thank Susan J
Georgia
Reviewed 1 week ago via mobile

I stayed here for five nights while in town for a conference at the Orange County Convention Center. Every one of the staff I interacted with was pleasant and helpful. My condo was very clean and well maintained. The room was quiet. I did not try the wireless, so I don't know how it was. I did eat at the...

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Helpful?
Thank k_squared2
Chicago
Reviewed 1 week ago via mobile

We're here right now, March 22 through March 28. I didn't know that anyone made you pay for Internet anymore. This place charges $8 a day for only 1 device. Sad. We're here to check this resort out for Timeshare. We go to a 90 minute meeting in return for a low rate for our stay. The quality and cleanliness...

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1Thank rward2121
Reviewed 1 week ago via mobile

Im being generous by giving it 2 stars. The place is old, nothing near a 4 star hotel. Housekeeping never came to clean the room even after we requested multiple times. In the end my husband had to get us fresh towels from one of the cleaners that promised to come but never showed up. The front desk did nothing...

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Helpful?
Thank Youssra A
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for sharing your experience at the Westgate Lakes Resort and Spa. It is of deepest regret to learn that your recent stay with us was anything less than exceptional. We appreciate that you took the time to provide this feedback as the points you have described are being reviewed by our Management Team. I know they share a...

Chattanooga, Tennessee
Reviewed 1 week ago via mobile

Took the kids to Orlando for Spring break. We stayed at the Westgate resort property. Overall it was a nice facility however the parking was an issue. The rooms could use a bit of updating, but I would go back.

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Helpful?
Thank Tamika W
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this review

Thank you for your review. We are glad you and your family had a wonderful time on your stay at Westgate Lakes Resort and Spa. However, we regret the issues you had with parking at our facility and the state of your unit. Thank you again, for letting us know what we have excelled in and what needs more attention....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more   less 

Additional Information about Westgate Lakes Resort & Spa

Address: 10000 Turkey Lake Road, Orlando, FL 32819-8007
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,384 - ₹ 18,043 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando
Hotel Style:
#30 Spa Hotel in Orlando
#45 Top resorts Hotel in Orlando
#53 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Lakes Resort & Spa staff and other travellers.
275 questions
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Rhode Island
1 month ago

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Questions? Get answers from Westgate Lakes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“use TravelersXC.com”
 of 5 bubbles S7853GGrobertb, 27 Mar 2017 | Read review
“If you're there for business, request building 700 or 900 for best proximity to package pickup and the business office.”
 of 5 bubbles Jennymac18, 24 Mar 2017 | Read review
“For seniors, the buildings overlooking the lakes were very quiet and more private. Only negative-WIFI is extra”
 of 5 bubbles susanj487, 24 Mar 2017 | Read review
“As for rooms that overlook one of the lakes.”
 of 5 bubbles tess2522, 21 Mar 2017 | Read review
“top floor beautiful view. Lots to do, friendly staff, any building will be nice.”
 of 5 bubbles Kmar1968, 21 Mar 2017 | Read review
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