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Westgate Palace Resort

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1,502 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
Atlanta, Georgia
Reviewed 22 May 2015

This was my first trip to Universal Studios. I went with a friend and we wanted a place that provided two bedrooms and two bathrooms without spending a fortune! This was the perfect place! Beautifully appointed condo. Management was very attentive to our needs. And it was so close to Universal!

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Helpful?
4Thank JShelby2015
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are to hear that you selected us for your family vacation destination in Orlando. It brings us a lot o joy to know that we fulfilled your vacation expectations. Our staff is always willing to provide you with the type of service that exceeds your expectations. We...

Bognor Regis, United Kingdom
Reviewed 14 May 2015

We enjoyed a two week family holiday at the westgate palace recently!! We were travelling from the chilly u.k so the weather was certainly a bonus!!! We found our 2 bedroom apartment to be more than adequate, with 2 bathrooms and a well equipped kitchen/ dining area, and a fantastic view from the 4th floor of wet and wild and...

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Helpful?
6Thank Lauren B
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Palace. We take pride in providing our owners and guests with only the best there is in the hospitality industry; for that we are glad that you noticed so many positive details that made your stay a memorable one. We are excited that...

Framingham, Massachusetts
Reviewed 10 May 2015 via mobile

Kids and I enjoyed an extended stay here away from our local home.Much better option than staying in a hotel. Large comfortable rooms and full kitchen along with activities and many local eating choices if we didn't want to cook. Definitely stay here again.

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Helpful?
2Thank Tshididan
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your vacation experience with us at the Westgate Palace. It is very rewarding to know that your family stay was very positive and that we were able to fulfill your vacation expectations. Our fully equipped units surely give you the opportunity to prepare and enjoy your own meals and certainly save if you wish so. We...

Osewgo, United States
Reviewed 7 May 2015

I was very impressed with this hotel. My husband and I had a Business Training at a nearby hotel but wanted to bring our kids. We were able to bring a Sitter and she and the kids had a ball at this resort while we were away. We were able to have home cooked meals, and packed lunches the whole...

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Helpful?
1Thank Mary C
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your feedback. We’re beyond thrilled we were able to make you feel at home away from home. We definitely strive to provide everything our guests may need right on property. We hope to host your next stay with us! Sincerely, Idalise

Eldersburg, Maryland
Reviewed 4 May 2015

We recently stayed at the Westgate Palace Resort which was booked by our travel program. The facility was very nice and we had a two bedroom suite. It was our first time stay at a condo type resort as opposed to the standard hotel type room when visiting Orlando. The condo was large and well appointed with all the amenities...

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Helpful?
4Thank John P
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are to know that you chose us as your vacation destination in Orlando. It is nice to hear that your enjoyed our fully equipped units, the variety of amenities and our centrally located property. The next time you’re in town; we would love to exceed your expectations...

Tampa, Florida
Reviewed 2 May 2015

Stayed 3 days at hotel for second time as part of large golfing event. The look of the hotel has improved since last visit a few years ago. Front desk staff nice and friendly. Very nice pool area and fitness facility. Hot tub wasn't hot only lukewarm, but very large. We had a 2 bedroom 1 king and 2 twins....

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Helpful?
Thank Travelingguyz
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate and value your comments in regards to your stay with us at the Westgate Palace. It is wonderful to know that you noticed how our property has changed and improved to better serve our owners and guests; from our remodeled units to the quality of our staff. We always wish to offer the type of service that exceeds...

hawaii
Reviewed 2 May 2015 via mobile

Orlando has thousands of hotels just choose one that offer you a decent internet connection (here you have to pay 4$ to upgrade to the 1990, with the free wifi you can't even twit! The fake "Cesar palace" (if the Cesar palace is not fake enough for you!) decoration with plastic cheap sofa. A normal endowed receptionist would certainly help!

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Helpful?
1Thank Gptour
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your feedback in regards to your stay at the Westgate Palace in Orlando. We take pride in providing every single guest with a unique experience in every single aspect; we are sorry to hear that yours was not exactly the same. There is a flat resort fee that includes the WiFi, but not limited to...

Bay Area, CA
Reviewed 30 April 2015

Our family of five went to Universal over Spring Break and stayed here. We had a great two-bedroom place with a fold-out couch and good-sized kitchen. It was right next to the Wet N Wild Water Park, so we could walk, and it was a short drive to Universal City Walk and Parks. The only reason it got 4 instead...

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Helpful?
2Thank HeidiCalifornia
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your thoughts with us about your vacation experience at the Westgate Palace. How exciting it is to hear that you took advantage of our strategically located property, close to the main points of interest in the Orlando area. Also, we are glad that our prices were fair to your budget and you...

New Port Richey, Floirida
Reviewed 28 April 2015

This was our first and last stay at a Westgate property. The rooms are very nice but that is where the pleasantries end. After waiting in a long to register, we were told we had to go to another desk (hijacked) for the "welcome gift" which was just another sales pitch to attend a time share presentation. We had no...

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Helpful?
4Thank Pcteach00
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your feedback. It's disappointing to hear the resort did not live up to the service you have been accustomed to receiving, as we are always looking for ways to exceed every owner and guest expectations. On a positive note, we are happy to know that you noticed our convenient and clean units with fully equipped kitchens. As...

Belo Horizonte, MG
Reviewed 27 April 2015 via mobile

Otima localizacao, acomodacoes muito boas, todo aparato para cozinhar, lavar e secar! Wi-fi gratis em todo hotel, otima academia e uma piscina 10! Recomendo! Great direction towards parks and outlets, good accomodations on room and full device kitchen and laundry inside room. Free wifi, great fitness room and awesome swiming pool!

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Helpful?
1Thank Elizabeth P
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review
Google Translation

Agradecemos pelos seus comentários de hospedagem no Westgate Palace. Ficamos muito contentes de saber que usufruiu ao máximo de nossas...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 11,068 - ₹ 21,465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Hotel Style:
#36 Top resorts Hotel in Orlando
#46 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
111 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful if you stay........”
 of 5 bubbles marksD4070EL, 20 Feb 2017 | Read review
“go elsewhere”
 of 5 bubbles donmorrell, 13 Feb 2017 | Read review
“all rooms are great”
 of 5 bubbles 98rickp, 13 Feb 2017 | Read review
“Tower A Lake side as high as you can get.”
  • Veiw from 1707A
 of 5 bubbles aaplus, 12 Feb 2017 | Read review
“the 18th floor had a beautiful view. Fast, easy elevators. Quiet in February.”
 of 5 bubbles 2013Spartanmom, 12 Feb 2017 | Read review
5 of 5