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The Ritz-Carlton Orlando, Grande Lakes

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#19 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton Orlando, Grande Lakes
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2,276 Reviews from our TripAdvisor Community

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Showing 2,140: English reviews
North Las Vegas, Nevada
Reviewed yesterday NEW

Great property, great staff, great location, great time! This is a great property, beautiful views close enough to things in Orlando but not in the crowds that you find many times in resort areas. Convienently located between the airport and the city and resort corridors.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 591bradleyw
Fort Worth, Texas, United States
Reviewed yesterday NEW

Stayed at this property in November for a work conference. Price was equivalent to other (not as high-end hotels) in the area. The rooms were spacious and well maintained. The food at the restaurants was great. Overall we really enjoyed our stay!

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Thank Brittany B
BEACONSFIELD, Canada
Reviewed yesterday NEW

Ten minutes from the Orlando airport. Great if you are a golfer. Does have a nice little kiddie pool. Since there aren't many nearby restaurants your choices aren't great for the food at the Ritz. Very pricey for mediocre food.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank judycW9128IA
montgomery alabama
Reviewed 2 days ago NEW

The Ritz was perfect - Close to Disney, Sea World, Epcot etc. Quiet, well run and managed. I loved every minute of my stay especially the SPA!!! :) I highly recommend "Henry" at the Spa. Very professional. Gabrille also for pedicure.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank tbingalls
Reviewed 2 days ago NEW

Imagine walking into the lobby of a magnificent hotel and greeted with champagne and chocolates. And it gets better. We stayed at the Ritz-Carlton Orlando to celebrate our 50th anniversary. We wanted something special, and we got it. We were treated regally. Special thanks to the Guest Relations Team who recognized our special event, with a gift and a very...

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Helpful?
Thank Marianne B
Belleair Beach
Reviewed 3 days ago NEW

We stayed for two nights while my husband attended the Mecum auto auction. Upon arrival, we were warmly greeted with champagne and chocolates for my 9 year old. Upon check in, we inquired about the ability to upgrade to the club level. We thourghly enjoyed our 14 th floor king room overlooking the golf course and pool area. We had...

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Thank belleairbeachtravel
Reviewed 4 days ago NEW

exceeded all our expectations very high quality we travel very often throughout north america europe carribean etc. have been in many many hotels resorts and spas ---this one was in the top 5% of our recent experiences if we had real wealth we woiuld ony stay at ritz carltons

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Thank I5841MRrobertw
Lusaka, Zambia
Reviewed 4 days ago NEWvia mobile

Amazing hotel grounds, rooms are good,staff excellent and accommodating ,room service amazing, clean and spotless, nice fitness centre and spa. We were made to feel like family from the entrance. Hugs from the staff while leaving saying miss u. In short, perfect.Will go back to Orlando next time just to be at the hotel. The best hotel or hotels (as...

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Thank reemky
Reviewed 5 days ago NEWvia mobile

The service is very nice. My 16month son and my parents enjoyed the swimming pool very much, both the pool at Ritz and JW Marriot. The playground and the very shallow pool for kid is very nice. My kid likes it.

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Thank zhenzhen f
Reviewed 1 week ago

The common areas were nice, but the quest rooms were mediocre. Our bath towels were stained. And there were random black hairs in our tub. Overall-it quickly became obvious that there were some 'corners being cut". Cheap amenities (shampoo, conditioner,TP, etc) Just not the overall luxe feeling you can usually expect from aRC. Then beds were super uncomfortable too.

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Jenny P, Hotel Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for your feedback on your visit to the resort. I apologize that the cleanliness and standards of our guest room did not meet your expectations. I would love the opportunity to speak with you about the details and if you have the time I can be reached at jenny.piccione@ritzcarlton.com. Warm Regards, Jenny Piccione

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 22,459 - ₹ 67,718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Green Hotel in Orlando
#9 Romantic Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
44 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor facing the golf course and the pool area”
 of 5 bubbles hsingh003, 4 Jan 2017 | Read review
“Get in the JW Marriott next door.”
  • Mould or whatever! Yuck!
  • Lights dont work
 of 5 bubbles Suryavarman, 29 Dec 2016 | Read review
“If your looking for beach its not there, but everything else is or is available. Lovely place. Views were nice from all vantage points.”
 of 5 bubbles mimk2014, 26 Dec 2016 | Read review
“We were told we were put in a corner room so it would be quiet, but that wasn't the case.”
 of 5 bubbles BeyondDissatisfied, 29 Nov 2016 | Read review
“Lakefront overlooking the pool has great view and sunny balcony most of the day”
 of 5 bubbles Peregrine30, 21 Nov 2016 | Read review
5 of 5
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