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The Ritz-Carlton Orlando, Grande Lakes

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#19 of 335 Hotels in Orlando
Certificate of Excellence
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The Ritz-Carlton Orlando, Grande Lakes
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2,467 Reviews from our TripAdvisor Community

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Showing 2,326: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

Amazing Stay at the resort. Only downside is the pool area is too crowded and tough to get pool chairs. Services throughout the hotel is outstanding. The hotel lobby has a beautiful fragrance. Can someone please tell what this fragrance is?

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Helpful?
Thank mkbat5
Seattle, United States
Reviewed 2 days ago NEW

I was in Orlando for a conference and was fortunate to be staying at the Ritz-Carlton. The service from check-in to check-out was superb and you have access to everything you could want for. The pool is amazing and you also have access to the adjacent lazy pool which everyone was raving about.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Natalie M
Los Angeles, California
Reviewed 3 days ago NEW

Every element of my stay met or exceeded expectations The hotel staff in all departments obviously love their jobs and this adds to an outstanding experience the conference ran like clockwork and I am sure a lot of the reason was the efficiency and training of the RC team

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank U9016NBpeterw
Long Valley NJ
Reviewed 3 days ago NEW

We didn't want to leave. From the moment we arrived to the time we left we loved this hotel. It's beautifully decorated, clean, quiet and the staff are extremely well trained. It has everything you would need for the perfect stay for both business and personal

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank JimLongValleyNJ
Chesapeake, United States
Reviewed 3 days ago NEW

Beautiful hotel with amazing staff. Restaurant food could be better but everything else is amazing. I would definitely stay again and recommend to any traveler seeking luxury and relaxation. I'm out of characters and i have nothing else to say.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank victoriaw539
Thunder Bay, Canada
Reviewed 4 days ago NEW

We stayed here for 2 days prior to a cruise and it was awesome! Service is second to none the moment you walk in the door. The grounds are huge and there are many restaurants to choose from and within walking distance if you want to at the Marriott which is on the same property. We also took in the...

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Helpful?
Thank deborah t
Jerusalem, Israel
Reviewed 4 days ago NEWvia mobile

We stayed at the Ritz Orlando with our family of 8 and had two rooms on club level. The rooms were beautiful ,and spacious as you would expect from such a hotel.The beds were soooo comfortable! Being on club level was great because we had snacks and drinks 24/7 which added to the ease of a vacation with kids. The...

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Thank Sophia H
Burleigh Heads, Australia
Reviewed 5 days ago NEW

This property is one of those rare properties that even the most discerning eye can't fault, from the check-in experience to the room to the staff overall, the hotel does a brilliant job in a beautiful location, I can't recommend the property highly enough for visitors to Orlando, you won't be disappointed by a hotel which is exceptionally well run...

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Thank Priveluxe
St Petersburg, Florida
Reviewed 6 days ago NEW

Beautiful location, not the best Ritz Carlton. We love the lakefront property and have stayed at this location before. It is pet friendly which is a big plus, even though there is virtually no place to dine with your dog, including the patio restaurant. It does not rise to the level of service and decor of other Ritz Carltons that...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Marie D
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to...

Roanoke, Virginia
Reviewed 6 days ago NEW

Recent stay was for two days prior to a cruise.. We took our 17 year old daughter and decided we would introduce her to the Ritz experience.-decor, staff, service, and food. The entertainment at pool or during dining was exceptional.-if you wanted the option it was there or if you wanted serenity the layout allowed. Top shelf! Thanks for a...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank shoresmj

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 16,789 - ₹ 54,483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
52 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side view is the best. Looks over golf course and spa.”
95jareds, 20 Apr 2017 | Read review
“Choose a pool view! It's lovely. Go for the extra sitting room. Wonderful.”
KLC904, 10 Apr 2017 | Read review
“pool view guests can see disney fireworks at night in the distance”
jmstuart1, 10 Apr 2017 | Read review
“Get a room on higher floors facing golf course.”
AKumar427, 9 Apr 2017 | Read review
“Make sure you have a balcony that faces directly towards the theme parks if you want to see the fireworks every night!”
bonnyc312, 7 Apr 2017 | Read review
5 of 5