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The Ritz-Carlton Orlando, Grande Lakes

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#22 of 333 Hotels in Orlando
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The Ritz-Carlton Orlando, Grande Lakes
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2,201 Reviews from our TripAdvisor Community

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Showing 2,069: English reviews
Land O Lakes, Florida
Reviewed yesterday NEW

This was our first stay in the Ritz Orlando and we're beyond happy. Everyone we came across with from valet, check in, bell service, restaurant server, pool attendants, concierge, were outstanding. This hotel was beautiful, clean, comfy beds, spacious rooms, great bathroom toiletries. Will definitely visit in future again! The Ritz Orlando get our highest ratings!

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Helpful?
Thank RodFamFl
Orlando, United States
Reviewed yesterday NEW

The Ritz-Carlton Grande Lakes is the most wonderful resort within the family! Every time we check in, we are made to feel welcome and special. Our room is always perfect, The Ladies and Gentlemen of the Club Level - Trish, Jason, Adam, Olivier, and Jonathan are genuinely kind and welcoming, Maureen at Bleu is a true delight and always happy...

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Helpful?
Thank summerf938
Moorestown, United States
Reviewed 2 days ago NEW

the Ritz Carlton Grande Lakes is a terrific property, however, the employees there created an exceptional experience for us. when you stay at the Ritz you are paying for no negative surprises, but this property produced multiple positive surprises for us. our thanks go to the associates at the Ritz Grande Lakes.

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Thank 80jdavids
Tampa, Florida
Reviewed 2 days ago NEW

We came to enjoy our 15th wedding anniversary. felt very special as we walked in the door to our turn down service. Had exquisite dining experience at Normans and went up to relax in our room. Slept in a huge King size bed which was so comfortable. The room was clean and smelled very fresh. We had brunch and then...

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Thank David H
Zephyrhills, Florida
Reviewed 3 days ago NEW

Our experience was flawless. From the time that we came into the hotel, until the time we left, I was impressed with the quality of service and attention to detail. We had a group of 7 rooms for family and the team coordinated everything. They made sure that our rooms were in close proximity to each other. It was an...

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Thank avadikian1
Seattle, Washington
Reviewed 3 days ago NEW

I was so excited for a weekend of rest and relaxation. I was unaware that there would be a car show held at this location over the weekend. What would have been a beautiful view of the grounds was ruined by cars covering every inch of the grass. The walking path was basically unusable because they had cars driving down...

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Helpful?
Thank Acg333
Jenny P, Hotel Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share your feedback about your stay at The Ritz-Carlton, Orlando   I can certainly understand your frustration so please allow me to apologize.  I want to assure you that we are committed to providing our guests with the level of service reflective of the Ritz-Carlton standards.  I would like to have the opportunity...

Fort Myers
Reviewed 3 days ago NEWvia mobile

I expected much higher standards for a Ritz Carlton. This was my first and last visit. Upon entering the bathroom, I was greeted by a long piece of thick black hair stuck to a washcloth placed under the tooth brush holder. The shower had mold in the grout. When the bellhop brought us to our room he opened the closet...

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Helpful?
Thank travelsnobFortMyers
Jenny P, Hotel Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share your feedback on your recent visit to the resort. This feedback is valuable to me in order to make sure we are addressing the issues that affect our guests experience. If you have the time I would appreciate the time to speak with you to get more feedback from you. I can...

Saint Augustine, Florida
Reviewed 3 days ago NEW

Resort, staff, and accommodations are all superior. Clean and tastefully decorated. Food was magnificent, but a bit pricey. Prepare to pay resort fee and parking fee. If you have the means, this is an excellent option for off site Disney stays. It is connected to the JW Marriott via a conference center.

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Thank richarddavis2020
Jacksonville, Florida
Reviewed 4 days ago NEW

I would like to thank Ms. Sydney, Ms. Brittney, Mr. Ernie, Ms. Trish, Mr. Adam, the room service, in room dining, and just everyone at this particular Ritz-Carlton for your warm welcoming and impeccable service you've given to my family during our stay! I wish I'd remembered everyone's name, but I am getting old! Lol. But this staff is the...

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Thank I3514WBpaulat
Boynton Beach, United States
Reviewed 4 days ago NEW

What a wonderful stay at the Ritz. This hotel chain has it all down pat. They address you by name most of the time and could not have been friendlier but left you alone when you wanted privacy. Five stars all the way!

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Helpful?
Thank bonitam317

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 20,161 - ₹ 54,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Hotel Style:
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#9 Green Hotel in Orlando
#9 Romantic Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
43 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told we were put in a corner room so it would be quiet, but that wasn't the case.”
 of 5 bubbles BeyondDissatisfied, 29 Nov 2016 | Read review
“Lakefront overlooking the pool has great view and sunny balcony most of the day”
 of 5 bubbles Peregrine30, 21 Nov 2016 | Read review
“Face west to get the sunset views!!”
 of 5 bubbles hsp1948, 16 Nov 2016 | Read review
“do not expect a wow factor, the balcony overlooking the lake is nice”
 of 5 bubbles monkandthelaw, 15 Nov 2016 | Read review
“All rooms seemed nice”
 of 5 bubbles Simchafirestone, 15 Nov 2016 | Read review
5 of 5
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