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Embassy Suites by Hilton Orlando Downtown

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#156 of 334 Hotels in Orlando
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Embassy Suites by Hilton Orlando Downtown
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Orlando Downtown
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Showing 959: English reviews
Columbia, South Carolina
Reviewed 2 weeks ago via mobile

Ok, from here it goes downhill. We asked for a quiet room, away from noisy street at back of hotel as many reviewers have referenced. "I'll put you in a quiet room", says the nice receptionist. Our room is right, I mean directly, in front of the elevator. We figure, 2 nights, shut the bedroom door, it'll be ok...except the...

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Helpful?
Thank hunley01
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you so much for feedback via TripAdvisor. It is our goal to ensure that you have a great stay and a great night's sleep and I am sorry to hear that we weren't able to accomplish that for you. I will pass your message on to our operations team so that we can address your concerns and find a...

Miami, Florida
Reviewed 2 weeks ago via mobile

There was a five stars service on the rest by david. Also the food was excellent and good presentation rooms are very clean and good size . We still here @ the embassy hotel so far everything is excellent. God job.

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Helpful?
Thank joel4ever
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

So glad that you are enjoying your stay with us! Wow! You are still here and gave us a real-time review! How cool is that?! I am happy to see that you are enjoying your time with us and we are so grateful for your feedback! Please don't hesitate to let us know how we can make your stay even...

Orlando, Florida
Reviewed 3 weeks ago

I am very bias to this hotel as I held my wedding reception 10 years ago here but everytime I've visited the service is wonderful. Great location, food & service without breaking the bank! Within walking distance to the amazing Lake Eola Farmers Market!

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Helpful?
Thank ReviewMom4
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Hello! It's good to have you back with us and good to know that we are still making your stay great! Thank you so much for your business over the years and thank you for your comments on TripAdvisor. Your recommendation is the highest honor we can receive! We hope to see you again soon on your next visit to...

Mukilteo, United States
Reviewed 3 weeks ago

I booked this hotel directly online from the Hilton website and got a confirmed rate. I was in a hurry when I left and didn't look at the bill. When I did have a chance to look at it I noticed they charged me more for the room that what the booking stated and charged my for an upgrade. I'm...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeff M
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for sharing your experience with us. All feedback helps us to know where we need training and improvement. I will forward your message to our front office manager so that she can follow up with you regarding your account if it has not already been settled. We realize that a great stay is what happens from the time...

Thomasville, Georgia
Reviewed 3 weeks ago

When you are looking for a hotel downtown,this is a great choice. Rooms are clean, staff is friendly, even the managers reception had good drinks and great snacks! It is walking distance from restaurants and nightlife. Then in the morning they give you breakfast.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank franksW575XI
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

That sums it up! I am so happy to see that you enjoyed your stay with us here at the Embassy Suites Orlando Downtown. Our guests' satisfaction is the top of mind everyday and feedback like this makes our day! Thank you for taking the time to share your experience on TripAdvisor! We can't wait to have you back again....

Palm Bay, Florida, United States
Reviewed 4 weeks ago

This is a great hotel! It is close to the Amway Center, Downtown Orlando, and Lake Eola. Valet parking only. We were greeted as soon as we walked in and the check in process was easy. Happy hour from 5:30-7:30. The staff did a great job! Free breakfast in the morning was very good. Valet getting our car in less...

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Helpful?
Thank Mark B
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to share your experience on TripAdvisor! You feedback means so much to us and I am thrilled to see that you had an excellent stay! I will pass on your comments to all the department leaders so that they can congratulate their staff. We appreciate your business and look forward to hosting you on...

Birmingham, Alabama
Reviewed 4 weeks ago

The staff was wonderful, the room was clean, free internet was slow, location of hotel was wonderful very close to a nice lake park but it stayed loud until midnight to 1 in the morning. Evening reception over weekend only had plain potatoe chip. Overall experience was awesome.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank geraldb873
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

I am so happy that you enjoyed your stay with us! We appreciate your feedback and take all of your thoughts to heart. I will be sure to pass on your comments to our team leaders so we can continually work to improve the guest experience. We hope to have the opportunity to host you on your next visit to...

Searsport, Maine
Reviewed 4 weeks ago

I was in Orlando on business but would have stayed for pleasure. Downtown area was clean, convenient. The lake was just behind the hotel. I really enjoyed the walking path where both black and white swans were nesting and swimming!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 16kathrync
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Isn't Lake Eola beautiful?!!! I am glad that you had an opportunity to put a little beauty into your business trip! We thank you for the opportunity to host you and look forward to having you with us on your next visit to Orlando! All the best, Crystal Smith Director of Sales

Stuart, Florida
Reviewed 4 weeks ago

Great location for my business meeting. Rooms very clean had the ability to check in early. Great happy hour reception. Excellent bartenders. Would stay again. Close location to great dinner locations.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nancy C
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for sharing your feedback on your stay with us! I am glad you had the opportunity to take advantage of our complimentary cocktail reception and discover the great dining options in Downtown Orlando! We would love to be your home away from home whenever you visit Orlando! Thanks again! Crystal Smith Director of Sales

West Palm Beach, Florida, United States
Reviewed 5 weeks ago

Everything was very easy and awesome thanks to the front desk staff and cleanliness from hskp. The only suggestion would be to be told how much parking would be and how to go about parking when checking in. The valet did not explain any of this to me.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rachale P
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you so much for sharing your experience with us! I am glad that our team did a good job of extending a warm welcome! I will pass your comments on to the valet manager so that he can be aware. We thank you so much for your business and look forward to hosting you on your next visit to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Orlando Downtown

Address: 191 E Pine St, Orlando, FL 32801-2736
Region: United States > Florida > Central Florida > Orlando > Central Business District
Price Range: ₹ 11,298 - ₹ 25,271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Downtown 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites
Hotel Style:
#44 Green Hotel in Orlando
#158 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Orlando Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from construction across the street”
 of 5 bubbles Smiley620, 26 Feb 2017 | Read review
“Get as far away from the elevators as possible.”
 of 5 bubbles shellyaz, 19 Dec 2016 | Read review
“Don't stay here if you want quiet”
 of 5 bubbles DrugDoc, 15 Dec 2016 | Read review
“Pick a room on the upper floors to get away from lobby noise and for a better view.”
 of 5 bubbles andyrr57, 13 Dec 2016 | Read review
“Rooms off the central foyer are MUCH quieter than the ones which open up into the central foyer”
 of 5 bubbles TardisLady, 10 Oct 2016 | Read review
5 of 5