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DoubleTree Suites by Hilton Orlando - Disney Springs Area

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#101 of 336 Hotels in Orlando
Certificate of Excellence
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1,412 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Kingwood, Texas, United States
Reviewed 2 days ago NEW

Chose this hotel over in park accommodations and was very very happy I did. Close to the action at Disney Springs. We went there each night on the free shuttle Great breakfast buffer. It's is pricey but so is every meal at Disney.

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Helpful?
Thank Joan T
Baton Rouge, Louisiana
Reviewed 2 days ago NEW

We stayed here for 5 nights around Thanksgiving and will never stay here again. One star is giving it too much credit. Very few positives. Maybe the pool and bus system, but that's about it. The property is dated and rooms need lots of work, which obviously isn't a priority for this location. I complained several times and they finally...

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Helpful?
Thank latraveler393
Miami, United States
Reviewed 4 days ago NEW

Suites are spacious, perfect for family of four. Everything was working and clean. Had a little issue with the toilet (leak), but it was fixed by the time we came back from the parks. Cookies are a huge plus!

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Thank Jose E
Jupiter, Florida
Reviewed 5 days ago NEW

We had a nice stay however it was a little bit too short of a trip. Next time we hope to have A longer stay and be able to enjoy the facilities at the hotel and around the area. Thanks for everything. Happy holidays

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Thank Q9125KDcathyc
Englewood, Florida
Reviewed 5 days ago NEW

the cleaning products were very strong and I have severe allergies and they really bothered me. Room service sent up food that I specifically said I can't eat due to allergies. We had a very good event at this property and were pleased with that.

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Helpful?
Thank sheryl127
Libertyville
Reviewed 6 days ago NEWvia mobile

I have mixed feelings about my stay at this hotel. I would probably give them a 3.5 if it was available. I really liked the pool area a lot! I did really like my room when I arrived but the air conditioning was broken in the room so it got progressively warmer until it was unbearable. When I went to...

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Helpful?
Thank Mary S
Steve C, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this review

Mary S, I’m terribly sorry to hear about the experience you had at the hotel. On behalf of our entire team, let me assure you that we strive for spectacular service experiences in each and every guest encounter and luxurious pristine accommodations for all guest areas. There is no excuse for poor customer service and I have made our Management...

Louisville, United States
Reviewed 6 days ago NEW

Subpar service at front desk. Incorrect Disney and universal information. Virtualy no perk or upgrade for diamond status. Housekeeping sporatic, maybe becasue thanksgiving weekend, but still not my problem.

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Helpful?
Thank lawrenceo875
Steve C, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this review

lawrenceo875, We are sorry to hear that you rated us a 2 star. At Hilton, we always aim to ensure every guest feels cared for, valued and respected and your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Sebastian, FL
Reviewed 1 week ago NEW

Very poor customer service and house keeping. Had to ask for toilet paper, shower curtain, and shampoo and conditioner. Breakfast staff was rude and forgot several times to bring napkins and drinks. Will not be returning

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2Thank familyvactioner
Steve C, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this review

familyvactioner, I thank you for your posting and comments in regards to your stay. These posts allow us to review our performance and make the experience better for our guests. Please accept my sincere apologies for any inconvenience you have experienced. We take pride in ensuring our guest’s satisfaction. I certainly understand that the service challenges you experienced was both...

Tega Cay, United States
Reviewed 1 week ago

We traveled to Orlando for Disney and Universal attractions with two teenagers. The size of the two room suite is suitable for a family of four. The location is in close proximity to the airport and all the attractions and walking distance to Disney Springs. The accomodations were a good value for a traveling family of four.

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Helpful?
1Thank Hannah D
Steve C, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this review

Hannah D, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting the theme parks. We appreciate your comments and look forward to seeing next time you're in town!

Davidson, North Carolina
Reviewed 1 week ago

Ahhh, how often can you say you enjoyed a restful, luxurious stay when visiting Disney? We had a lovely stay at the Hilton Doubletree, minutes from Parks with convenient in site self parking, shuttles on the half hour to Disney parks, convenience store, restaurant, pool, terrific selection of rooms at a fabulous price, spotless accommodations, luxurious beds, bright clean bath,...

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3Thank A4469CVjanetw
Steve C, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this review

A4469CVjanetw, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. I am pleased that you found our location and rooms to your liking. We look forward to welcoming you back to stay with us.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Contemporary All-Suite Disney Springs Resort Area Hotel located in Walt Disney World Resort. ... more   less 

Additional Information about DoubleTree Suites by Hilton Orlando - Disney Springs Area

Address: 2305 Hotel Plaza Boulevard, located in the Disney Springs Resort Area, Orlando, FL 32830-8439
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 9,053 - ₹ 18,854 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Orlando - Disney Springs Area 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton In The Walt Disney World Hotel Orlando
Walt Disney Orlando
Doubletree Hotel In World
Hotel Style:
#23 Top resorts Hotel in Orlando
#46 Business Hotel in Orlando
#59 Family Hotel in Orlando
#83 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Orlando - Disney Springs Area staff and other travellers.
116 questions
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Questions? Get answers from DoubleTree Suites by Hilton Orlando - Disney Springs Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles latraveler393, 4 Dec 2016 | Read review
“explain your needs”
 of 5 bubbles michelaw2014, 16 Nov 2016 | Read review
“don't book with tripadvisor!”
 of 5 bubbles amys289, 14 Nov 2016 | Read review
“Higher floors quiet. Join Hilton honours for better rate”
 of 5 bubbles dallasd751, 3 Nov 2016 | Read review
“The Hilton down the street is a much better property to stay at!!”
 of 5 bubbles lisapK7630SE, 26 Oct 2016 | Read review
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