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Hard Rock Hotel at Universal Orlando

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Traveller (3230)
Room & Suite (733)
Pool & Beach (382)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,447)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,464 results
Traveller rating
5,067
2,060
775
360
202
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LanguageEnglish
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5,067
2,060
775
360
202
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2,161 - 2,165 of 8,464 reviews
Reviewed 8 July 2016

I don't do many reviews but in this instance I am writing this as open thank you to all the staff at the Hard Rock hotel who made our stay absolutely fantastic. As a family of 4 we stayed in a "kids suite" which was...More

1  Thank blades72
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 9 July 2016

Thank you for rockin’ out with us! Our Kids Suite is one of our most requested rooms and I am so glad to hear that it offered all the exceptional amenities you were looking for in your hotel stay. Our close proximity to Universal’s City...More

Reviewed 7 July 2016

For the price definitely did not live up to expectations. Hotel is beautiful. Restaurants were great. Room was less than desirable was dirty upon arrival. Difficult to get a hold of services like valet and luggage service no direct phone number.More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Julie F
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 July 2016

Hi Julie, Thank you for taking the time to share a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We sincerely apologize we did not meet your expectations, as we strive to create a Rock Star experience for each of...More

Reviewed 7 July 2016

Stayed for one night with husband and two children aged 14 and 10. We had booked the hotel to get the free express passes and early entry for Universal Studios as it worked out cheaper than buying the express passes at the park with the...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank weejulesw
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 July 2016

Such a short, yet sweet stay! Before hitting the theme parks, check out the buffet at The Kitchen to fuel up for an action-packed day. Our close proximity paired with Universal’s Unlimited Express Passes is a rockin’ combination. We hope to welcome you back again...More

Reviewed 7 July 2016

We love this hotel, we always stay for a couple of nights when we visit Florida. We stay in a villa but when visiting the Universal Parks we love the experience, quality of service, location and of course the Quick Queue tickets.More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank shaunh527
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 July 2016

We were honored to welcome you back! We take pride in creating an experience that truly rocks, and we are thrilled it is due to our rockin’ service you continue to visit. Thank you for taking the time to share a review of your recent...More

Reviewed 7 July 2016

This has to be the best hotel at Universal. You are within walking distance of Universal Studios. There is a boat that stops in the back of the hotel if you don't want to walk. There is a huge, amazing pool with activities and music....More

2  Thank new2tupelo
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 July 2016

Thank you for the rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Just a quick walk or water taxi ride places you in the heart of the action and thrills of the Universal Orlando theme parks. Following an...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 294 - US$ 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 294 - US$ 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3230)
Room & Suite (733)
Pool & Beach (382)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
ThompsonFamily190725
21 April 2018|
AnswerShow all 4 answers
Response from EssexGold | Reviewed this property |
Hi, yes the hotel provides pool towels and room towels.
1
Vote
CHERYL M
13 April 2018|
Answer
Response from Crissy7682 | Reviewed this property |
Yes, we went to both park all 4 days we were there and used express pass on all the rides that accepted it which were most.
1
Vote
Melanie L
13 April 2018|
AnswerShow all 3 answers
Response from Diane D | Reviewed this property |
Busy - kids love it.
1
Vote
Room Tips
"Club level is worth it for the amenities and view. 7th floor was away from the noise of the pool."
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"pool view or corner suites are the best"
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"Choose the Rock level for all the inclusions."
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"High Floor for the best views otherwise it will be tree's !"
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