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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,300 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,472: English reviews
Scotland
Reviewed 28 October 2015

Spent 12 night in this fab hotel, just loved every minute and felt so special and very spoilt! We traveled as a family with a 14 year old and stayed in a kids suite. The suite was very spacious and gave us plenty room and storage and my son had his own room, the only negative is I think the...

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Helpful?
Thank Emma C
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are thrilled you had such a great time at our hotel and enjoyed all the amenities we have to offer. Guests from all over the world love the ambiance and feel of our hotel and especially the short walk to the Universal Orlando Resort parks! Thank you for taking the time to write a review and we look forward...

Swansea, United Kingdom
Reviewed 28 October 2015 via mobile

Stayed at this amazing hotel for the second week of our holiday.We had a fabulous holiday from start to finish.This hotel is within walking distance to Universal Studios ( 5 minutes) or you can hop onto the boat right outside & drops you to City Walk. The staff were very polite & helpful. The rooms are modern, spacious & very...

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Helpful?
Thank Michelle B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Michelle, Welcome to Rock Royalty! Rockstars of all ages will enjoy the offerings at Rock Royalty, from the awesome breakfast to cold beverages during the evening reception. Our close proximity to the Universal Orlando theme parks leave you a quick walk or water taxi ride away from being in the heart of the thrills. Thank you for the stellar...

Dundee, United Kingdom
Reviewed 28 October 2015

We stayed 2 nights here recently in a garden room and it was a beautiful hotel with great amenities. Whilst not the cheapest place to stay, it provides the free unlimited express passes for the Universal parks which is a real perk. Our room was lovely with the most comfortable beds! Check in was straightforward, the reception staff very helpful...

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Helpful?
Thank borlo1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for choosing the Hard Rock Hotel at Universal Orlando on your recent holiday to Florida. We are happy that our newly renovated rooms were able to provide you and your family with all of the comforts of home, and our rockin’ Sleep Like a Rock bedding was a highlight of your stay. Our close proximity to the Universal...

Vero Beach, Florida
Reviewed 28 October 2015

Stayed at the Hard Rock as it is on the Universal Property and who can turn down free Express Passes. Check in was fast and easy and the staff was super friendly. Room was clean, modern and very "modern". It was also very comfortable and relaxing. The property is nice and the amenities cannot be beat. Our only gripe was...

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Helpful?
Thank John S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi John, Thank you for taking the time to share an awesome review of your recent visit to the Hard Rock Hotel at Universal Orlando. We’re delighted our staff was able to provide you with a rock star experience, and we hope to see you again soon for another rockin’ stay! Take it easy!

Chester, United Kingdom
Reviewed 28 October 2015

The staff, the venue, the service, the benefits are all absolutely fantastic. The staff here from those greeting us outside as we arrived to those within the hotel themselves were amazing. We stayed at a Disney hotel the week before and the Hard Rock were far more superior.

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Thank Sam5870
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted to be your choice hotel when traveling in the Orlando area. We pride ourselves on delivering world-class service, and are thrilled that you were able to experience this firsthand. Be sure to check out The Kitchen restaurant before heading out for a busy day at the Universal Orlando theme parks. We hope to see you again soon for...

Reviewed 27 October 2015

We have stayed at the Hard Rock Hotel at Universal Orlando for two years now and both times we just loved it! The staff are so friendly, we spent a lot of time down at the pool bar where we were looked after by their amazing team! Thanks for making our stay extra special, we'll be back again soon! :)

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Helpful?
Thank Jaffacaketravels
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the stellar five-star review! We’re delighted our team was able to provide you with an authentic experience that rocked! Our zero-depth pool combined with tasty treats from the Beach Club is an undeniably fun way to relax after a day at the Universal Orlando theme parks. We hope to welcome you back soon for another year of fun!

Sydney, Australia
Reviewed 27 October 2015

Fantastic hotel! Spent 5 nights here mid October with my wife and 2 sons and loved every minute of it. An amazing vibe takes hold of you as soon as you walk in, and I can honestly say I didn't want to leave. Location is a 5 minute walk through beautifully landscaped gardens to both Universal theme parks and City...

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Helpful?
Thank Jason W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Jason, Thanks for the rockin’ review! A brief walk or water taxi ride brings you to the center of the action, and paired with the Universal Unlimited Express Passes, you can’t go wrong. Our zero-depth pool provides a relaxing atmosphere after an eventful day at the Universal Orlando them parks. We hope to rock out with you again soon....

Kent, England.
Reviewed 27 October 2015 via mobile

We stayed here for a couple of nights mainly to get express passes for our visits to universal studios. Hotel is modern and has very good facilities, it also has a great atmosphere and certainly gives a different sort of experience. The staff were fantastic, nothing was too much trouble for them and all went out of the way to...

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2Thank Kent_England_Sjw
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Rock Royalty is a great booking option for growing rock stars, as we offer four service hours throughout the day. Our close proximity to the Universal Orlando theme parks places you right in the center of the thrills. Check out our nightly dive-in movie by the pool for a cool way to unwind after a busy day. We hope to...

Indianapolis, Indiana
Reviewed 27 October 2015

We stayed at the Orlando Hard Rock Hotel from October 18-21. It was a great location to the parks and city walk as others have repeatedly stated in the past. The club level was a positive perk for the food and drinks. The only negative was the wifi in our room. It never worked. Manager Kaitlin switched our room hoping...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank William J L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re thrilled your family was able to take advantage of the extra amenities on the Rock Royalty level. The four service times are a great way for rockers of all ages to recharge, especially before a fun-filled day at the Universal Orlando theme parks. Our recently renovated rooms, complete with an all new lineup of rock 'n' roll inspired in...

Orlando
Reviewed 26 October 2015

Spent three nights here at the end of our holiday,first ten in a villa.What a great way to end the holiday.Hotel is wonderful,staff were exceptionally friendly and helpful.Werent sure what to do about breakfast and gave the Kitchen restaurant a try.Great value for money with the all you can eat buffet breakfast.Highly recommend

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Alistair S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the great five-star review. The Kitchen restaurant is perfect if you are looking to recharge before your day at the Universal Orlando theme parks. We’re delighted our staff was able to provide you with a rock star experience, and we hope to see you again soon for another rockin’ stay!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 16,833 - ₹ 37,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view are the best!”
coolhand7a, 27 Apr 2017 | Read review
“Rooms back by the pool have quicker access to the downstairs ice cream shop!”
victoriaf16, 27 Apr 2017 | Read review
“Away from the lifts and Ice Machines/Laundry”
GaryS864, 27 Apr 2017 | Read review
“Apparently the 7th floor is something special ?? I was on the 4th floor.”
F524NLlisah, 25 Apr 2017 | Read review
“they control your ac !”
302dannielleh, 25 Apr 2017 | Read review
5 of 5