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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,166 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,349: English reviews
Orlando, Florida
Reviewed 12 October 2015

Review collected in partnership with Amoma.com
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1Thank sveta116
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Sunderland, United Kingdom
Reviewed 12 October 2015

The location of the hotel is excellent, the rooms comfortable and roomy. The pool area is amazing, however we found the service poor. Dirty glasses, food plates and towels littered most of the pool area. This badly lets down what is otherwise a good hotel

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank 502Wendy
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I’m disheartened the Rockstar service we pride ourselves in providing was not what was received throughout your stay. I will be reviewing all of your comments with our management team as we are always looking for new and innovative...

Stockton, California
Reviewed 11 October 2015

Stayed at the hotel for 4 nights. Really felt like Rock Royalty! The entire staff was friendly and helpful. The location was great for Universal Studios and Island of Adventure. The walk was no more than 5 minutes. The perks you get for staying here, express ride pass, early entry to Diagon Alley, and the boat ride back to the...

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Thank Blonderacerx
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re honored to be your choice hotel when visiting Orlando and delighted our team ensured a rockin’ stay! Our close proximity to the Universal Orlando theme parks put you in the heart of the action and thrills, especially when paired with the complimentary Universal Unlimited Express Pass and Early Park Admission. Thank you for sharing a stellar review of your...

Busselton, Australia
Reviewed 11 October 2015 via mobile

My husband and I stayed here for two nights which was nowhere near long enough!! We were in a king deluxe room and it was amazing. The bed was the best I'd ever slept on! The only issue I had with the room was the pressure in the shower, very low, but I'm sure that's on purpose to save water?...

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4Thank Danni1985
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, is sure to provide ultimate comfort before a busy day spent at the Universal Orlando theme parks. Following a day at the theme parks, our zero-depth pool is the perfect...

Reviewed 11 October 2015 via mobile

I have only amazing comments to say about this bloody great hotel!!!!!!!!!!! staff couldn't bend over more if they tried,food was top notch, rooms where beautiful always cleaned! and the location well you can't get much better then in universal studios!!!!! A*

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Thank Abby S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Abby, I’m delighted to hear it was due to our team, your stay rocked! Thank you for taking the time to submit a rockin’ review with the Trip Advisor community. We look forward to welcoming you back again soon. Take it easy!

Hull
Reviewed 11 October 2015

We came last year and hated it. We came this year and loved it!!! To start with the valet we loved last year remembered us on arrival which made for a great start. The receptionists were great, especially Brendan (I think is his name) We had a club level room this year which we will now always have! We took...

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Helpful?
1Thank TravelingMermaid1989
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. I apologize for the past inconsistencies you have experienced, yet we are delighted you gave us another shot so we had the opportunity to showcase the Rockstar treatment our team prides ourselves in providing to each of our guests. We hope...

melbourne
Reviewed 11 October 2015

We recently stayed at the hotel for 5 nights and it is an excellent place to stay. There is a relaxed vibe and the location is great for visiting Universal theme parks. The ability to have fast passes for staying at the hotel is a great bonus. The breakfast buffet is one of the best ones that I have experienced....

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1Thank Grant B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Grant, Thanks for coming to rock out with us! Be sure to check out The Kitchen to fuel up before a busy day at the theme parks. Our close proximity to the Universal Orlando theme parks put you in the heart of the action and thrills, especially with Early Park Admission and Universal’s Unlimited Express Pass. Thank you for...

Haines City, Florida
Reviewed 10 October 2015 via mobile

Fantastic trip to Hard Rock Hotel Orlando on 08 October 2015. I mentioned that it was my boyfriends birthday before we arrived and they treated us to an upgrade to a pool view room on the Rock Royalty Level. Not only did we get lots of complimentary drinks and food but a birthday cake (pictured) was delivered to our room!...

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Thank Lynsey-125
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

I’m delighted you chose the Hard Rock Hotel at Universal Orlando for your boyfriend’s birthday celebration and our team of Rockstars ensured a memorable stay. Thank you for taking the time to submit a review with the T rip Advisor community. We look forward to welcoming you back again soon. Rock On!

TX
Reviewed 10 October 2015

...the location for access to Universal Studios. Room was clean and comfortable except for a rude couple having a loud argument at 2:00 am in the next room. Auto tips added to the bar tab a bit annoying, especially when our service was mediocre. Breakfast buffet was very good, with Minion characters adding some photo fun.

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Helpful?
Thank tradi_travel
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. I’m disheartened the Rockstar service we pride ourselves in providing was not what was received upon your arrival. I will be reviewing all of your comments with our management team as we are always looking for new and innovative...

Orlando
Reviewed 10 October 2015

Loved the hotel, very modern and clean, really friendly staff, great atmosphere throughout the whole hotel. Loved having a cocktail by the pool after a busy morning at universal studios which is just a 5minute walk away. So easy to walk to all the restaurants and bars at the universal city walk too. Would definitely stay again.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank rachelsB7224CS
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are delighted you came to rock out with us! Our close proximity to the Universal Orlando theme parks is a quick walk or water taxi ride back to the hotel, allowing you to cool off at the pool after busy morning seeking out the action and thrills. Thank you for the rockin’ review of your recent stay at the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 17,293 - ₹ 39,893 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any special room, we did not mind. Didn't spend much time in the room.”
 of 5 bubbles reen1026, 23 Mar 2017 | Read review
“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
“We heard corner unites are larger ours was perfect size for usi”
 of 5 bubbles 308helena, 14 Mar 2017 | Read review
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