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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,166 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,349: English reviews
London, United Kingdom
Reviewed 26 October 2015

If you are going to Universal (or indeed the Orlando area), this is the hotel for you. I loved every single aspect of my stay and only wish we had spent the money and stayed for the whole week we were in Orlando. We just stayed for 2 nights as we planned to spend 3 days in Universal and it...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Claire E
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the stellar review! We’re thrilled you were able to take advantage of Universal’s Unlimited Express Passes. Be sure to check out The Kitchen restaurant to fuel up before a fun-filled day at the parks. We hope you rock out with us again soon!

Aberdeen, United Kingdom
Reviewed 26 October 2015

Booked a room for 5, slightly disappointed it wasn't available when we arrived to check-in 3pm, (4pm is official check in time) receptionist didn't seem particularly bothered or helpful, just told me to go to club lounge and the staff there would notify me when one became available. The rest of my family went to the park and I stayed...

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Helpful?
1Thank Enjoylife63
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. Our close proximity to the...

Calgary
Reviewed 25 October 2015

Yes this place is a little on the high priced side, but IMO its well worth it. Very Clean, rooms are newer(reno'd). We walked or took the boat to Universal. We also loved the Express pass that is included. We finished the parks early and was able to go back to the hotel. We stayed 7 nights and would stay...

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Helpful?
Thank ChaseTB
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Chase, Thank you for choosing the Hard Rock Hotel at Universal Orlando on your recent visit to Orlando. Our recently renovated rooms show case an all new lineup of rock ‘n’ roll amenities and Sleep Like a Rock bedding, which are sure to leave you feeling like you’re on cloud nine. We look forward to welcoming you back again...

Warwick, United Kingdom
Reviewed 25 October 2015

We loved the HRH. We booked this particular room because it is 500 square meters and the largest on property before you upgrade to the suites. The descriptions suggests that the foldaway bed is in an annex - be warned, this is NOT the case in all rooms. The sofabed was not sectioned off in any way in our room,...

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Helpful?
Thank joolz1910
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you family to rock out at the Hard Rock Hotel at Universal Orlando! Rockstars of all ages will enjoy cooling down at our zero-depth pool featuring live entertainment and a nightly dive-in movie. Thank you for taking the time to submit a review of your recent visit. We hope to see you again soon. Rock...

Atlanta, Georgia
Reviewed 25 October 2015 via mobile

I spent three nights here with friends in October. The hotel was wonderful with a very close proximity to Universal/CityWalk. The hotel was very clean, the service was good yet relaxed and the amenities they offered were very enjoyable. We stay here primarily due to the express pass that's included and the easy access to the parks. Breakfast in the...

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Helpful?
Thank funtravelsallover
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review of your recent visit to the Hard Rock Hotel at Universal Orlando. I’m delighted our team of Rockstars ensured a memorable stay, as we pride ourselves in providing world-class service to our rockin’ guests. Before an active day at the Universal Orlando theme parks, be sure to visit The Kitchen to fuel up...

Orlando, Florida
Reviewed 25 October 2015

Party of 4 - 2 kids and 2 adults arrived at 2 am Sunday , at the hard Rock Hotel. Transatlantic flight with a connection had left us shattered - but there were no delays .We had booked the package of flights and hotel with British Aiways for one weeks stay and had prepaid the cost of the holiday a...

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19Thank 52rza
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Dublin
Reviewed 24 October 2015

We absolutely loved our experience at the Hard Rock Hotel - the staff were so friendly everywhere, the hotel was extremely kid & teen friendly, while allowing Mum and dad a couple of quiet hours later in the evening in the Velvet Bar. The movies in the pool were a great plus for cooling down after a hectic day at...

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Helpful?
1Thank cddublin
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re honored your family chose to rock out with us! From the close proximity of the theme parks to our awesome bars and restaurants, Velvet included, there is something for every Rockstar to enjoy. Following a busy day at the Universal Orlando theme parks, our zero-depth pool is the perfect place to cool down and unwind with a dive-in movie...

Chester, United Kingdom
Reviewed 24 October 2015 via mobile

We spent 3 nights at the Hard Rock Hotel. The location is excellent. You can walk to Universal Studios in under 5 minutes and Islands of Adventure in 15. Staying in the hotel gives you express passes for most of the rides at both parks as well as one hot early entry to Diagonal Alley (not Hogsmeade at Islands though,...

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Helpful?
Thank Jenny G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Jenny, Thank you for sharing your awesome review with the Trip Advisor community. Our close proximity to the Universal Orlando theme parks places you moments from being in the heart of the action, especially when paired with Universal’s Unlimited Express Passes and Early Park Admission. Following an active day at the theme parks, our signature Sleep Like a Rock...

Leeds, United Kingdom
Reviewed 24 October 2015

The single best thing about the hotel is it's location to the parks via the water taxi or a 10 minutes or so walk. Water taxis were frequent and great for tired feet, but most often we walked, it's a really pleasant route alongside the water and past the butterfly garden. The rooms were modern and comfortable. Our room looked...

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Helpful?
Thank Vicky M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Vicky, From the rockin’ music to zero-depth pool, there is something for every Rockstar to enjoy! Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, ensures ultimate comfort, especially after an active at the Universal Orlando theme parks. We’re delighted to hear you were able to take advantage of our picks program and rock out in...

Melbourne, Australia
Reviewed 24 October 2015

We wanted to stay a couple nights at an on-site Hotel. I chose the Hard Rock due to the size of the room and proximity to the parks. The room was even larger than I expected, and the parks were even closer than I expected – an easy walk amongst lovely gardens to either park or Citywalk restaurants. Staff at...

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Helpful?
Thank Liz T
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Liz, We’re delighted you came to rock out with us! Our recently renovated rooms feature an all new lineup of rock ‘n’ roll inspired amenities, which are sure to you get you stage ready before an active day at the Universal Orlando theme parks. The close proximity to the theme parks puts you in the heart of the action...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 17,284 - ₹ 39,872 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any special room, we did not mind. Didn't spend much time in the room.”
 of 5 bubbles reen1026, 23 Mar 2017 | Read review
“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
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