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Hard Rock Hotel at Universal Orlando

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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,455)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,471 results
Traveller rating
5,069
2,063
777
360
202
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5,069
2,063
777
360
202
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,021 - 2,025 of 8,471 reviews
Reviewed 11 August 2016 via mobile

Travelled from the UK to Orlando for 3 weeks, spent 3 nights in the hard rock hotel staying on the top floor which was amazing, felt like royalty. Unlimited snacks, drinks, water etc. were available at certain times of the day, breakfast, lunch and dinner...More

Thank Chloe F
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thanks for the rockin’ 5 star review! We are thrilled your family was able to take advantage of the Rock Royalty level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

Reviewed 10 August 2016 via mobile

Wow.. My family and I stayed there for a week and we cannot fault this place. Location, decor, rooms, service, food etc was all on point. Fast passes to Universal were a God send and can't recommend highly enough. We had a Queen room which...More

Thank BERTIE99
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thank you for the rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We appreciate all feedback. We hope to welcome you back again the next time your travels bring you to Orlando. Rock On!

Reviewed 10 August 2016

Hard Rock hotels are fun, and this one is no different. In fact, it may be even more fun because if you stay at a Universal Resort, you get to enter Universal Studios early and get fast passes for a majority of the rides. So...More

Thank 578michellei
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 31 August 2016

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. Make sure to check out the Early Park Admission next time to breeze through the Wizarding World of Harry...More

Reviewed 10 August 2016 via mobile

We spent 4 days here at the end of a 2 week holiday in Orlando and it was great choice. The staff were incredibly helpful (Andrew the concierge really went above and beyond in helping be with a purchase from Disney which was delivered straight...More

Thank Lichy2212
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We hope to welcome you back to the Hard Rock...More

Reviewed 10 August 2016 via mobile

4th visit to this hotel as we always stay a couple of days when visiting Universal. Nice gift of a birthday pin for each of my kids who's birthdays were the following month. Also a lovely slice of birthday cake. Room lovely as always. Food...More

Thank chantelbooth
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 12 August 2016

Thank you for your rockin’ review and choosing the Hard Rock Hotel at Universal Orlando for your birthday celebrartons.. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 292 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 292 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
25 April 2018|
Answer
Response from Kristen M |
Yes. As long as all 5 are on the reservation, you will all get express passes.
0
Votes
Rachel H
24 April 2018|
AnswerShow all 6 answers
Response from verbalTea | Reviewed this property |
An Express pass is part of the pri large of staying at The Hard Rock Hotel and is attached to your key card. It would work at checking and I believe until late afternoon the day of check out. If you call the hotel they can... More
0
Votes
Rachel F
23 April 2018|
AnswerShow all 2 answers
Response from Corrina T | Reviewed this property |
It was club level, a higher floor. When in doubt, always clarify!!!!
0
Votes
Room Tips
"Don't bother with the boat ride. The walk is just as far from the dock to entrance as it is from the..."
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"Club level is worth it for the amenities and view. 7th floor was away from the noise of the pool."
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"pool view or corner suites are the best"
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"Choose the Rock level for all the inclusions."
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