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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (9,525)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,531 results
Traveller rating
5,112
2,072
783
361
203
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5,112
2,072
783
361
203
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,011 - 2,015 of 8,531 reviews
Reviewed 23 August 2016

The Hard Rock Hotel was perfect. The energy in the lobby draws you in and when we walked into our deluxe double queen room we were impressed. The room was immaculate and we had plenty of space for the four of us. Our view of...More

Thank parisgypsy
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 24 August 2016

Thanks for the rockin’ review. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk. Our signature Sleep Like a Rock bedding, and all new line up of rock n’ roll inspired in room amenities are...More

Reviewed 23 August 2016

Honestly, this is one of my favorite hotels and I consider it even nicer than some of the Ritz Carlton's I've stayed at. I wouldn't hesitate to recommend to anyone that they stay here and this is why: 1. Service - The people who work...More

8  Thank Mary L
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 24 August 2016

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. We are thrilled your family was able to take advantage of our unique experience they really do take the parks to a whole new...More

Reviewed 23 August 2016 via mobile

We loved our stay at the Hard Rock. From check in to check out, you felt like a member of the family. The staff goes above and beyond to make your stay a great one. My kids loved the pool and the short walk to...More

Thank Tina L
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 24 August 2016

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Reviewed 22 August 2016 via mobile

Stayed in this hotel for one night to take advantage of Express passes at Universal and IOA. One word - wow. Tastefully decorated in a contemporary manner, we actually wish we'd booked to stay for longer. The beds were so comfortable and the rooms immaculate....More

Thank Buz85
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 24 August 2016

Thank you for your 5 star rockin' review. Our signature Sleep Like a Rock bedding, and all new line up of rock n’ roll inspired in room amenities are sure to help set the stage for your vacation. We hope to welcome you back to...More

Reviewed 22 August 2016

From the moment we arrived until our departure our total thoroughly enjoyable experience exceeded all of our expectations. Nothing is too much for anyone, everyone with whom we made contact with was so friendly and approachable.

Review collected in partnership with Hard Rock Hotels & Casinos
Thank X2471BNkarenw
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 23 August 2016

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 316 - US$ 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 316 - US$ 563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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KrisMarie9
15 May 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
14 May 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
13 May 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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