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Hard Rock Hotel at Universal Orlando

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Traveller (3235)
Room & Suite (733)
Pool & Beach (382)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,458)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,474 results
Traveller rating
5,071
2,063
778
360
202
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5,071
2,063
778
360
202
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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21 - 25 of 8,474 reviews
Reviewed 1 week ago

Wonderful staff, great food and atmosphere. Next time I will ask for a room closer tot the elevators. had appetizers at the Kitchen, wait staff and atmosphere was excellent. Would be nice if the kitchen had a better view of the pool area. I have...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank lancergraphics
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Reviewed 1 week ago via mobile

Fantastic hotel, made even better by the beds - so comfortable. Rooms are relatively clean, with a lot of space and storage. Bathrooms could do with modernising. Check in and out was quick and easy. Valet parking was a good price ($30 a day or...More

1  Thank Rebecca C
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home! The Kitchen Restaurant is a great breakfast option before heading out for a fun-filled day at the parks. We’re thrilled to hear you enjoyed our rooms and our...More

Reviewed 1 week ago via mobile

We stayed two nights at the club level, the room was fantastic and comfortable. There is a CV lub room on the locked floor that has snacks, food and drinks almost all day. The pool is great with plenty of chairs. Pool service is great...More

1  Thank ffr154ffr154
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental...More

Reviewed 1 week ago

We stayed at the Hard Rock during a family vacation. I have a 17 year old and an 8 month old. Being close to the parks made all the difference for us because my husband and teenage son could walk to the parks while the...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank mamat416
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk...More

Reviewed 1 week ago

Up there as a best holiday and hotel, catering for every need for me and my young kids. Really looked after us with every effort to make our stay memorable. Particularly loved the late night pool, always with lifeguards, so I felt my kids were...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank rayhalton
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for taking the time to submit a review of your recent stay. Our team goes above and beyond to make our guests feel at home, and it is exciting to hear you felt that during your stay with us. . The pool and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 296 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 296 - US$ 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3235)
Room & Suite (733)
Pool & Beach (382)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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David M
26 April 2018|
Answer
Response from humuhumu_fish | Reviewed this property |
Based on the website, here is the cost: Adults | $23 Children 10-14 | $17 Children 3-9 | $13 Children Under 3 | Complimentary
0
Votes
25 April 2018|
Answer
Response from Kristen M |
Yes. As long as all 5 are on the reservation, you will all get express passes.
0
Votes
Rachel H
24 April 2018|
AnswerShow all 6 answers
Response from verbalTea | Reviewed this property |
An Express pass is part of the pri large of staying at The Hard Rock Hotel and is attached to your key card. It would work at checking and I believe until late afternoon the day of check out. If you call the hotel they can... More
0
Votes
Room Tips
"Don't bother with the boat ride. The walk is just as far from the dock to entrance as it is from the..."
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"Club level is worth it for the amenities and view. 7th floor was away from the noise of the pool."
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"pool view or corner suites are the best"
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"Choose the Rock level for all the inclusions."
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