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Hard Rock Hotel at Universal Orlando

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Traveller (3353)
Room & Suite (744)
Pool & Beach (386)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(956 reviews)
“city walk”(971 reviews)
“water taxi”(726 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,693)
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8,686 results
Traveller rating
5,211
2,097
797
369
212
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5,211
2,097
797
369
212
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1 - 5 of 8,686 reviews
Reviewed yesterday via mobile

Stayed at this hotel merely to get access to Universal Express Passes as it was far cheaper to stay at the hotel (with free Express passes for Universal) than to buy express passes on the day. Hotel was fabulous and the staff were excellent. Had...More

1  Thank JCL64
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. The pool and games are really a great way to unwind after an eventful day at the parks, we...More

Reviewed yesterday via mobile

First off...the beds were the most comfortable beds that I’ve ever slept on...hands down. Loved them. Courteous, friendly staff. The Kitchen has an amazing breakfast buffet. Walking distance to the park with lots of nice shade. Beautiful pool with nice slide, but other properties have...More

Thank ccu_angel
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home! The Kitchen Restaurant is a great breakfast option before heading out for a fun-filled day at the parks. We’re thrilled to hear you enjoyed our rock n’ roll...More

Reviewed yesterday via mobile

We stayed here as a family with our four year old for one night on the Rock Royalty level. The Lounge offered excellent value in terms of the drinks on offer in the evening but little in terms of the hot snacks and cheese which...More

1  Thank Suzyt25
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will...More

Reviewed yesterday

We have stayed at the Hardrock every year bar one since it opened. I'd say this will be our last. Mainly the prices are just ridiculous. Obviously you pay a premium for the express passes for universal and to be fair if you plan on...More

5  Thank kelleydoll
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like...More

Reviewed yesterday

Other then having to pay for parking, the Hotel, Staff and ECT... Was AMAZING! Loved the express pass to Universal Studies. Loved we could walk to the theme park in less then 10 minutes. My 2 teenage boys are begging to go back.More

Review collected in partnership with Hard Rock Hotels & Casinos
3  Thank sishunnicutt
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home! The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We’re thrilled to hear you enjoyed our rock n’ roll atmosphere, created by new...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 271 - US$ 588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#40 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 271 - US$ 588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#40 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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