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Loews Portofino Bay Hotel at Universal Orlando

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#77 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,367 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,108: English reviews
Olrando
Reviewed 1 week ago

We have visited the Orlando area many times, but had not stayed at a Universal Studios property until this trip. We were VERY pleased with Portofino Bay. It's location was beautiful and the staff and hotel were good. We definitely took advantage of the water taxis and Express Pass that were included for guests. I highly recommend!

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank TinaH45
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area.

new york
Reviewed 1 week ago

Nice hotel, very clean, very quiet, room was great! They upgraded us to a beautiful view. Downside: rooms were not available until 4pm. The pools were too crowded and we could not find a chair. The front desk did not explain that the room key could be used at the park for purchases if we had created a PIN number....

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank tina24
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. The keys are capable for charging to the room at the theme parks as long as a credit card is attached to the reservation, no key code is used. We hope we have the opportunity to welcome you back soon. Until then, Ciao!

Olrando
Reviewed 1 week ago

The Portofino was the perfect choice for our family vacation to Universal. The hotel staff were extremely friendly. It was nicely decorated and clean and had many forms of entertainment and dining options. We loved how easy it was to get to the parks by ferry and having the Express Passes included in our room charge made the value worth...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank H1282LNkathyk
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your amazing comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and the Express Passes to skip the...

Charlotte, North Carolina, United States
Reviewed 1 week ago via mobile

We had a most wonderful stay at the Portofino Bay. It serves the best of everything! We are frequent visitors of Disney so it was a big change for us to come to Portofino Bay and it did not disappoint! Check in was great, the hotel and grounds were beautiful but the best thing of all was our room! Beautifully...

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Helpful?
Thank Kathy J
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area.

Isle of Man, United Kingdom
Reviewed 1 week ago via mobile

Really good hotel. Pleasent atmosphere, amazing pool, decent sized bedrooms. But I would like to thank the hotel receptionist and the security staff, I went sleepwalking (stupid I know) but I was cold, lost but the security picked me up and took me back. Very very friendly and made me so much better.

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Helpful?
Thank Harrison G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

Jacksonville, Florida
Reviewed 1 week ago

During March, I was able to get a FL resident hotel rate at the top-tier Loews Portofino Bay Hotel for almost 50% less than the rack rate. The rate was still expensive but the hotel stay included conveniences that allowed us to enjoy the park more fully. First, all five hotels on property allow guests to enter one of the...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank MSL2Read
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing these comments about your stay. We are pleased to hear that you enjoyed the entire experience. We hope when your travels bring you back to Orlando, we can welcome you back to Loews Portofino Bay Hotel!

Reviewed 1 week ago via mobile

Attended a conference here this week. It's on the universal property / self and valet parking. Starbucks onsite. Many restaurants on the priority as well as an Universal Studio store. Food at restaurants and at the event in the hotel was excellent

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Thank John B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon.

Reviewed 2 weeks ago via mobile

This place is a 5 star hotel in every sense of the word. The rooms are clean, spacious, and beautiful. The hotel offers just about any amenities you could imagine, and the staff is beyond freindly. Its a great spot!

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1Thank njsfinest3
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

Toronto, Canada
Reviewed 2 weeks ago

Girls trip to Harry Potter World (primary reason for going to Universal). We had a wonderful stay at the Loews - it was relaxing, quiet, with nice rooms and spacious bathroom. Lots of on-site food options and fantastic pools. Overall would recommend and return.

Review collected in partnership with Loews Hotels and Resorts
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Thank naomil247
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for the review. What a wonderful way to spend a girls trip! We are excited you chose our hotel to celebrate and our dedicated staff was instrumental in creating a memorable time. Diagon Alley has been a fabulous addition to the Universal parks and so much fun for our Harry Potter fans. We look forward to welcoming you...

Blackpool, United Kingdom
Reviewed 2 weeks ago

I like Portofino Bay but I did find it to be a little expensive for what we paid. The room was a decent size and as always with onsite hotels, housekeeping were brilliant. This hotel is still located near the parks but it is one of the further hotels on the site so took a little longer to get to...

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Thank pixiejess1994
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your review. We are glad you enjoyed our attentive staff and picturesque property. We are very proud to offer the ultimate way to experience the Universal Orlando theme parks, with Early Park Admission and complimentary Universal Express passes. We hope you have an opportunity to visit the on-site hotels again, as it would be a pleasure...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 18,508 - ₹ 38,389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#15 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#29 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor east wing. While it was a bit of a walk the Bay View was well worth it.”
 of 5 bubbles dawnl520, 22 Mar 2017 | Read review
“wifi is limited to four devices per room, after that, you pay $14/day...”
 of 5 bubbles Patrick_Lana, 14 Mar 2017 | Read review
“We had a room on he 6th floor with balcony with an spectacular view to the building complex and Universal studios.”
 of 5 bubbles marianocarron, 14 Mar 2017 | Read review
“West Wing is closer to the water taxis and shops”
 of 5 bubbles pixiejess1994, 7 Mar 2017 | Read review
“Bay view rooms are very scenic”
  • Bay View Room
 of 5 bubbles PinkChocolateBeach, 6 Mar 2017 | Read review
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