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Loews Portofino Bay Hotel at Universal Orlando

Booking.comUS$ 455*
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#71 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Loews Portofino Bay Hotel at Universal Orlando
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3,547 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,277: English reviews
Sao Paulo, SP
Reviewed 5 November 2015

Been there for around 7 days with my wife. Staff was very kind and customer service was outstanding -- they did everything they could to get ourselves comfortable during our honeymoon. Good and diverse dining options, complimentary Express Pass for hotel guests, complimentary ferry service for Universal parks (but hotel is at a good walking distance as well, for an...

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Helpful?
Thank Lucas S
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback! We sincerely hope your honeymoon in its entirety was everything you ever dreamed of, and are honored you chose to spend a part of it with us. It is always a pleasure to hear our guests are enjoying the extras we offer, and we are excited to hear you were properly pampered! We hope to...

Jefferson City, Missouri
Reviewed 3 November 2015

Customer service was the greatest feature of this beautiful, clean and high quality facility. The food at the Bice Italian restaurant was excellent. The room service was excellent. The spa was below average but they were remodeling and the steam rooms as well as the saunas were not open yet. Our massages were very good however. Aside from the spa...

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Helpful?
Thank Hdkessler
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your feedback. We are thrilled to hear you enjoyed your stay, and will certainly share your comments regarding your positive experience with BICE’s team. We look forward to welcoming you back soon. Until then, ciao!

Saint Louis, Missouri
Reviewed 3 November 2015

Was so many resorts and hotels in Orlando it is hard to know what one offers the best service / value. Having stayed as a couple of off property and Disney Deluxe resorts, Portofino is hands down the best of the best. Known of its Italian theme, guests are swept away by the beauty of the structure, small shops, restaurants,...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Kiwi_Hobbits
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you very much for taking the time to write such a detailed review of Loews Portofino Bay Hotel! We truly appreciate you sharing your experience and offering great tips to other travelers. When your travel plans bring you back to Orlando, we would love to welcome you back for another taste of ‘la dolce vita’ – the sweet life!

Buffalo, New York
Reviewed 3 November 2015 via mobile

From the moment you step through the front door until the moment you leave, this hotel lives up to its reputation. The room we stayed in was well appointed and spotless. We had let the front desk know that we were recently engaged when we checked in and on our last night they were kind enough to send up a...

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Helpful?
Thank Robert S
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

What a thrilling romantic getaway! Congratulazione on your engagement! It is our pleasure to help make this kind of moment as special and memorable as possible, and we are honored we got to be a part of it. I will be sure to share your comments with all the team members involved. We look forward to the next opportunity we...

Randolph, Massachusetts
Reviewed 3 November 2015

My wife and I spent a splendid 5 days at the Loews Portofino Bay Resort at Universal Orlando in late October. Great time to visit as it wasn't terribly hot during the day. We had a well appointed Club Level room with comfortable bed and furnishings and a great view of the large pool area. Great restaurants and lounges if...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
2Thank John B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to comment. We are thrilled to hear you enjoyed your stay and chose to celebrate a special occasion with us. Our entire team strives to offer exceptional service and will be pleased to know that you appreciated their efforts. We hope to see you again when your travels bring you back to Orlando!

Olrando
Reviewed 2 November 2015

It was wonderful. The rooms were large, are clean and the beds were very comfortable. The kids had so much fun at the pool. We loved hanging out in the piazza at night. The service in the restaurants reminded me of Italy (they can be a bit slow) but overall it was totally enjoyable. We would stay again.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank Andrea G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments! We are so happy you enjoyed a true Loews Portofino Bay Hotel experience. Our goal is always to make you feel pampered and supremely comfortable, and we appreciate you taking the time to let us know that we succeeded. We look forward to welcoming you back again!

Bristol, United Kingdom
Reviewed 2 November 2015 via mobile

Enjoyed a great 5 days at the lowes. Large delux room worked well for our family of 4 with enough space to spread out. Fantastic to have the water taxi - lovely way to travel in and out of the parks. Kids loved the movie night at the beach pool.... (Generally loved the beach pool after a day in the...

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Helpful?
1Thank CWillsy
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for reviewing us! We are thrilled you had such a great time at Loews Portofino Bay Hotel. We’re happy to hear the Italian ambiance made your vacation a real escape from reality, and we have to agree that the pizza at Sal’s Market Deli is amazing! We hope you have the opportunity to visit us again soon. We...

Cleveland, Ohio
Reviewed 2 November 2015

I was at this hotel for a brief (4 day) conference. It is one of the most beautiful hotels I have stayed in. The basic room I had was larger than normal rooms and was beautifully furnished. It is a large property so getting around it can take some time, but there are beautiful views everywhere. There is a shuttle...

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Helpful?
Thank Andrew B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing these comments. We are excited to hear your group enjoyed Loews Portofino Bay Hotel for your conference! Our beautifully appointed meeting spaces, from boardrooms to ballrooms, can accommodate any function. We hope that you can find time to enjoy the rest of our resort on a future visit. It would be our pleasure to welcome you...

Duncansville, Pennsylvania
Reviewed 2 November 2015

My husband had a conference at this hotel, so we tagged along to enjoy the area. It was MUCH cleaner and considerably nicer than most of the other Orlando hotels we have visited in the past, including Disney Polynesian. I enjoyed the atmosphere and many activities that the hotel had to offer, from kids club to dining to a taxi...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Lara J
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments and recommendation. We are glad that you enjoyed your stay with us. Whether you are traveling for business or pleasure, our goal is to provide an exceptional experience for all of our guests. We sincerely hope that when your travels bring you back to the Orlando area, you will consider staying with us again.

London, United Kingdom
Reviewed 2 November 2015

We spent a week with our teenage children here and we all loved every minute. The hotel is just a small boat ride away from the fun of Universal Studios and Citiwalk which was great, it was always such a treat too to return the the peaceful italian ambience of the Portofino. Rooms were a good size and the beds...

Review collected in partnership with Loews Hotels and Resorts
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1Thank Nclaire01
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments! We are so happy you enjoyed a true Loews Portofino Bay Hotel experience. Our goal is always to make you feel pampered and supremely comfortable, and we appreciate you taking the time to let us know that we succeeded. We look forward to welcoming you back again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 17,906 - ₹ 34,518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#14 Top resorts Hotel in Orlando
#15 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the water view rooms are more pricey, they are worth every penny.”
ADDKET, 20 May 2017 | Read review
“Pay extra for a Bay view room you wont be disappointed”
cagan20, 17 May 2017 | Read review
“There is a children's pool with a water slide so if you are a family you might want to chose towards the back of the hotel.”
LDV27, 17 May 2017 | Read review
“Rooms with a bay view are always special at Portofino Bay.”
Aldi013, 15 May 2017 | Read review
“If you want a quiet room, ask for one at the end of the hall. This is a family hotel and families with children do make noise.”
Emptynesters09, 15 May 2017 | Read review
5 of 5
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US$ 455* /night
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Prices are for 1 room, 2 adults
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