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Loews Portofino Bay Hotel at Universal Orlando

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Traveller (2137)
Room & Suite (573)
Pool & Beach (188)
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Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(496 reviews)
“beach pool”(222 reviews)
“express pass”(420 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,748)
There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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11 - 15 of 4,413 reviews
Reviewed 5 days ago

You will feel like you are in Italy without the flight time, boat shuttles to city walk and parks work well, the pool and hot-tub are very nice. Architecture and landscaping are great, Did not eat at the resort.

Review collected in partnership with Loews Hotels and Resorts
Thank Plpnnc
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 3 days ago

Thank you for sharing your experience! Our hotel is a re-creation of Portofino, Italy and features the same unique design as the actual town. It would be a pleasure to welcome you back!

Reviewed 6 days ago

A totally positive experience from the moment we checked in to the moment we checked out. Lovely looking hotel with pleasant lobby and seating areas with chess and draughts/checkers boards. Smiling reception staff with a warm greeting. Everything explained . Big double queen room with...More

Thank PancakeRoll
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 3 days ago

Thank you for taking the time to review us. We are glad that you enjoyed the Italian charm of our resort! The Beach Pool is always a hit with its Roman aqueduct slide and poolside bar and grill. Our highest priority is guest service, and...More

Reviewed 6 days ago

I planned this trip months in advance. Hotel was very nice. Queen size room is small for a family of four (7 y/o and a 17 y/o and 2 adults). You can rent a microwave for your stay. You can buy snacks from the stores...More

Review collected in partnership with Loews Hotels and Resorts
Thank marziemoo2000
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 3 days ago

Thank you for taking the time to share your experience. We would value the opportunity to speak with you regarding your stay. Please email us at portofinocustomerservice@loewshotels.com so that we may schedule a call at your earliest convenience. We look forward to hearing from you.

Reviewed 6 days ago

Excellent hotel. Service was perfect, could not think of 1 negative. Had 2 adults and 1teen room was great, could have had 1 more person and not been cramped. Would stay there again, even if I wasn't going to Universal.

Thank K4198XGkimberlys
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 3 days ago

Thank you for taking the time to comment. We are happy that our team provided you with exceptional service and we hope to welcome you back again in the future!

Reviewed 6 days ago

My mother (70) and I stayed here for 4 nights in April. Check in was quick and efficient. Our room had a view of the water and we could see the Water Taxi from our room so we knew when it was coming and going....More

Thank travelingfamily4Ma
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 3 days ago

Thank you for your feedback. We are thrilled to hear that you enjoyed your accommodations and our popular Mama Della’s Ristorante as well as Sal's Market Deli. The complimentary water taxi service is just one of the benefits of staying on-site at Universal Orlando Resort....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 297 - US$ 580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#25 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 297 - US$ 580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#25 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2137)
Room & Suite (573)
Pool & Beach (188)
Dining (116)
Amenities (62)
Family and Play Areas (15)
Business Centre & Event Rooms (1)
Questions & Answers
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Carla B
19 April 2018|
AnswerShow all 5 answers
Response from Roja | Reviewed this property |
The deluxe queen is awesome. We always stay in either a deluxe queen or spring for the club room, which is the same room but with club access. The rooms are huge.
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Votes
Tinaf15
16 April 2018|
AnswerShow all 4 answers
Response from PatrickBR93 | Reviewed this property |
No. Orlando International Airport now lets Uber operate from the terminal building. It's your best bet.
1
Vote
15 April 2018|
AnswerShow all 2 answers
Response from Hayden S | Reviewed this property |
I had bay view on first floor. Nice set up with a low fence and small shrubs. It was very quiet and a short walk to a pool where we were the only ones. Hard to explain location. Best I can tell you, we were on the same side... More
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Room Tips
"I would suggest West Wing for the access to pools and the boat."
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"West Wing rooms are close to the beach pool and the water shuttle."
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"Water view was great"
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"Double check with multiple booking agents so you get the correct room"
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