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Quality Suites Lake Buena Vista

QualityInnUS$ 159*
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#112 of 336 Hotels in Orlando
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Suites Lake Buena Vista
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942 Reviews from our TripAdvisor Community

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Showing 420: English reviews
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Sydney, Australia
Reviewed 1 week ago NEW

Nice, quiet area, away from the main tourist strip of Orlando. Good size rooms with kitchenette, separate lounge area and large bedroom/ensuite area. Full hot breakfast included in a large sitting area. Friendly staff and able to purchase legit discount theme park tickets. Short walk to nearby shops and restaurants. Free parking available and only a 10-15 min drive to...

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Helpful?
Thank Shaun D
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Hi Shaun D, Thank you for your feedback. Our team strive to give the best customer service possible and glad they did just that. Glad you enjoyed every aspect of your stay from the size of the room to the drive to the local theme parks. Come visit us again in the near future. Joyce

Atlanta, GA
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

As the title states, I hate to let people in on this gem. I have nothing but positives for this one. Let's start with location. Close to everything. The parks, Disney Springs, restaurants and even a Walmart, all close by. The room we had was more of a condo than a room. It was a two bedroom suite with a...

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Helpful?
2Thank audipartsman
About Hotel's Favourite Review
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

We are thrilled you enjoyed your stay with us and thank you for sharing your gem with others. Your positive comments are very much appreciated as it gives our future guests a visual of what to expect. We will definitely look into the issue you have mentioned and address it immediately. Thank you again for taking the time to leave...

Plainfield
Reviewed 1 week ago NEWvia mobile

We had to change our room because the air conditioner did not work. They were very helpful, genuinely kind and very professional! I would have given 5 stars but the hotel needs some updates. Things were old and some things around the hotel were falling apart. Breakfast was great and the staff was awesome!

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Helpful?
Thank Diana R
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Hi Diana R, Thank you for taking the time to tell us about your stay. We are very happy you enjoyed your stay with us. Thank you for pointing out specifics about your stay; always a plus for our future guests to get a visual of what to expect. Come visit us again in the near future. Joyce

York UK
Reviewed 1 week ago

We stayed in this hotel for three nights in May, found it to be acceptable. However, the rooms are in 'average condition', but in need of a total upgrade. The real downside of the hotel is the breakfast area & the actual breakfast itself which is delivered on paper plates with plastic spoons & knifes. The breakfast is poor, the...

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Helpful?
Thank JohnW01
Denis P, Manager at Quality Suites Lake Buena Vista, responded to this review

Dear John , Thank you very much for choosing our property for your recent stay. I am glad that our hotel was acceptable for your stay and also wanted you to know that we are working on upgrading our property. We are also following the standard of Choice Hotels International in regards to our breakfast items and also how we...

Seattle, WA.
Reviewed 1 week ago

When hurricane Matthew was about to hit Florida we decided to make reservations in Orlando to escape the storm. We found a deal for Quality Suites through Hotels.com, and called and made reservations. When we arrived, we discovered that the reservations were incorrect and a room at the price we found was not available. I asked the Desk Attendant, Vanessa,...

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Helpful?
Thank HaggardSage
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Hi HaggardSage, Thank you so much for sharing your story with us. We are glad you chose to stay with us during a stressful time and glad everything went smoothly. Our team strive to give the best customer service possible and glad Vanessa did just that; we will definitely share your comments with her as it will put a smile...

Toronto, Canada
Reviewed 1 week ago

This is a solid mid-range hotel with large rooms, comfortable beds, nice pool area, small but workable gym. The one heads-up I'd give is that the breakfast buffet was not great quality, so you might consider using the facilities in the room (microwave, toaster, dishwasher, coffee maker, freezer/fridge.) Friendly and accommodating staff. Enjoyed my stay and I'd happily stay here...

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Helpful?
Thank rob_en_route
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Hi rob_en_route, Thank you so much for taking the time to tell us about your stay. We are absolutely thrilled you enjoyed your stay with us. We do our best to meet every guest's expectation and appreciate your patronage. Come visit us again the next time you are in the area. Joyce

Los Angeles, California
Reviewed 2 weeks ago

I am writing a review of this hotel five months after we stayed there. I did not review it at the time because it made very little impression on me. But then I have received at least 20 to 25 phone calls from either them or the people they sold my phone number to. I know this because every phone...

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Helpful?
Thank awayfromLA
Denis P, General Manager at Quality Suites Lake Buena Vista, responded to this review

Good afternoon, I firstly like to apologize for any conveniences you have encountered . I would very much like to speak to you directly in regards to this matter because we do not give out our guest phone numbers to any third party. This is the first instance we are experiencing and would like to resolve this matter urgently. Please...

Vermont
Reviewed 3 weeks ago

We used our Choice Privileges points for two nights at this location. Our room was clean. 2 separate rooms. 1 room with a kitchen and living room, the other with the bedroom and bath. Great set up for families. Pool was refreshing though on the smaller side. Breakfast was average. Pretty typical breakfast for this hotel chain. Location is good...

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Helpful?
Thank vter
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

We are very happy you used your Choice Privileges; always wonderful to hear how amazing this reward program is. Thank you taking the time to tell us about your experience and very happy you enjoyed all aspects of your stay. Come visit us again the next time you are in the area.

castries
Reviewed 4 weeks ago via mobile

I love my stay here very friendly staff vernessa is a very nice individual will go beyond to help you out everyone else as well 5 stars thank you guys you made this trip for myself and my family very memorable highly recommended to everyone

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Helpful?
Thank kimoyiarose
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you so much for your kind words. We will definitely share your comments with Vanessa; it will definitely put a smile on her face. We are very happy you enjoyed all aspects of your stay and hope to see you again in the near future.

Fort Lauderdale
Reviewed 4 weeks ago via mobile

When Hospitality Ambassadors who represents their brand exceptionally well does an awesome job, we often forget to about it. Our front desk Concierge/Check in Ambassador greeted me, it was personal and genuine. Vanessa's engagement made the experience seamless and refreshing. We flew in from New York after spending few days in Fort Lauderdale. Our New York experience at another Hotel...

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Helpful?
Thank Ackhil
Joyce L, Guest Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you so much for taking the time to tell us about your experience. We are very happy Vanessa was able to make your experience a great one! We will definitely share your positive feedback with her as we are sure it will put a smile on her face. Thank you again and come visit us again the next time...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Welcome to Quality Suites®Orlando Lake Buena Vista. 8200 Palm Parkway, Orlando Florida 32836For the finest in suite accommodations stay with us at the Quality Suites® Orlando Lake Buena Vista. We are nestled in a beautiful and peaceful resort area just minutes to the best attractions, dining, entertainment and shopping Orlando has to offer. Our 123 guest suites feature one king or two queen beds in a bedroom separate from the living and kitchen areas. The kitchens are fully equipped with a full size refrigerator, microwave, stove top, dishwasher, coffee maker, and utensils. Additionally two (2) TV’s are in each suite. We also have two bedroom suites available that can sleep up to 8 guests. Whether staying for business or leisure, the Quality Suites® Lake Buena Vista is your best choice for spacious suites with all the amenities of home. ... more   less 

Additional Information about Quality Suites Lake Buena Vista

Address: 8200 Palm Pkwy, Orlando, FL 32836-6427
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,206 - ₹ 10,537 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Lake Buena Vista 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, Priceline, HotelsClick, TripOnline SA and HotelQuickly so you can book your Quality Suites Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites Lake Buena Vista Hotel Orlando
Quality Inn Orlando
Quality Hotel Orlando
Hotel Style:
#85 Family Hotel in Orlando
#92 Romantic Hotel in Orlando
#94 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Lake Buena Vista staff and other travellers.
98 questions
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Questions? Get answers from Quality Suites Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with breakfast.”
JohnW01, 18 May 2017 | Read review
“Rooms on the inside face the pool”
rob_en_route, 18 May 2017 | Read review
“Avoid rooms on first floor that faces the pool!”
  • This is the kitchen
  • Bathroom door lock was broken!! :( Cannot lock
JWBKC, 4 Apr 2017 | Read review
“If you need space, book a suite.”
DessertsDivaFL, 13 Feb 2017 | Read review
“get to breakfast early & use the microwave to reheat.”
767maryannl, 26 Jan 2017 | Read review
5 of 5
QualityInn
US$ 159* /night
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Booking.comUS$ 159
Orbitz.comUS$ 159
Hotwire.comUS$ 159
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*Disclaimer
Prices are for 1 room, 2 adults
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