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The Florida Hotel & Conference Center, BW Premier Collection

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#12 of 335 Hotels in Orlando
Certificate of Excellence
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The Florida Hotel & Conference Center, BW Premier Collection
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5,319 Reviews from our TripAdvisor Community

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Showing 4,808: English reviews
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Reviewed 2 days ago NEW

Good restaurants. Great bar, good value and good atmosphere. Fairly extensive bar snacks .Gym excellent, modern new equipment, just right for a workout at the end of a busy day. Located next to the Mall.

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Helpful?
Thank John A
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear John A, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 2 days ago NEW

This is one of the best hotels I stay in, and I stay in a lot. Not only are the rooms clean and spacious but the staff are wonderful and the location is perfect. The breakfast is extremely good and so is the food and atmosphere at their Crickets bar. There's never enough hours in the day when I stay...

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Helpful?
Thank Satanaduljabarpolly
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Satanaduljabarpolly, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Virginia Beach, United States
Reviewed 2 days ago NEW

I attended a spring training held at the Hotel and it was absolutely wonderful. I loved it because I could leave my room, either eat in the restaurant in the hotel or walk out into the mall at the food court or do some serious shopping! Its a one stop shop!!!

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Helpful?
Thank Dr. Phyllis Y
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Dr. Phyllis Y, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General...

Seattle, Washington
Reviewed 2 days ago NEW

room was great food great but was really angery when my business leader sent us boxes that we needed and we were charged $10.00 per box for you to receive them. kind of put a spoiler on the trip Tupperware spnds a lot of money with you and that was kind of a slap in the face

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Helpful?
Thank licketyclips
Reviewed 2 days ago NEWvia mobile

The bed was extremely comfortable!!! I enjoyed the security of having to use your key to gain access to your floor. The convenience store was very nice, the young lady working there very friendly and accommodating. My cons were there should be a microwave in the room above the fridge, and bathroom door should not have to be propped open....

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Helpful?
Thank Lela T
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Lela T, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General...

St. Petersburg, Florida
Reviewed 2 days ago NEW

I was there for a meeting and the catering staff was very accommodating for someone with dietary restrictions. The hotel is beautiful. The gym looks great. Very convenient to the mall. I would have loved to have been able to stay there but they were sold out and I had to stay 2 blocks away.

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Helpful?
Thank evneedl
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear evneed, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that our catering staff provided you with exceptional service and we look forward to welcoming you the next time your travels bring you back to the Orlando area. Sincerely, John Lamont...

Reviewed 2 days ago NEWvia mobile

Recently stayed at this hotel for work. Conveniently located right next to the mall for all your shopping needs. Lovely bar called crickets which serves food of the evenings. Starbucks and a convenience store open early for anything you may require. Rooms are spacious and comfortable and very clean. Staff are so friendly and will do anything to make sure...

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Helpful?
Thank Sophie N
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Sophie N, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Vallejo, California
Reviewed 3 days ago NEW

The hotel was great, everything was close shops and food. They had a work out room with a lot of equipment. Did not use the pool it was a little cold outside. conference rooms were a little cool at times but all in they were good.

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Helpful?
Thank pbeale01
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear pbeale01, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Tampa, Florida
Reviewed 3 days ago NEW

I stayed here after a concert so attended in downtown Orlando. I was not made aware that the area surrounding the hotel was unsafe. If I had known I would have selected a different hotel. The decor needs to be updated. Aside from that it was adequat.

Review collected in partnership with Best Western
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Helpful?
Thank Tamar G
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Tamar G, Thank you for posting a review following your recent stay, and I am truly sorry to hear that we fell short of your expectations. There are great choices of hotels in Orlando and we believe that our hotel and the services we offer are certainly among the best. I can assure you that we are constantly improving...

Fernandina Beach, Florida
Reviewed 5 days ago NEW

I stay here on business monthly so I know the hotel. The hotel is up to date, clean and the staff is very friendly. I also like the breakfast buffet and the fact that it is attached to the mall and close to restaurants,

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Helpful?
Thank allen_jatounit
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear allen_jatounit, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

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Near The Florida Hotel & Conference Center, BW Premier Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 7,953 - ₹ 16,297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
64 questions
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Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful hotel”
 of 5 bubbles evneedl, 28 Mar 2017 | Read review
“My room was on the 3rd floor not far from the elevators it was still quiet.”
 of 5 bubbles pbeale01, 27 Mar 2017 | Read review
“Being at the top floor is an advantage for noise”
 of 5 bubbles leloup33, 24 Mar 2017 | Read review
“perfect location shopping and airport”
 of 5 bubbles E7862CZkimp, 24 Mar 2017 | Read review
“We booked online using hotel search websites and got a wonderful deal on the room rates.”
 of 5 bubbles E8255WJsandrac, 20 Mar 2017 | Read review
5 of 5