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The Florida Hotel & Conference Center, BW Premier Collection

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#11 of 333 Hotels in Orlando
Certificate of Excellence
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The Florida Hotel & Conference Center, BW Premier Collection
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5,158 Reviews from our TripAdvisor Community

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Showing 4,663: English reviews
new mexico
Reviewed yesterday NEW

First off, the staff was amazing!!... from the front desk (Jamianne?), to friendly security, the Manager (Adonis?...sorry for any mispellings). These folks really care. The rooms are very spacious and clean. The pool is ok... a little small, outside and uncovered. It was a little cold this time of year (January 2017) so I opted not to use it. I...

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Helpful?
Thank kason2121
County Dublin, Ireland
Reviewed 2 days ago NEW

We stayed at this hotel for 9 nights recently - nice accommodation, rooms are fairly large, very clean and have all necessary amenities. The parking is very convenient (but there is a daily charge that it added to include private car park) and the proximity to the mall was a real bonus. Staff were very helpful and I being so...

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Helpful?
Thank Sarah S
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Sarah S, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

New Port Richey, Florida, Usa
Reviewed 2 days ago NEW

This Hotel is a great place to stay. It is connected to the mall so you don't even have to go outside to get to the Mall. The rooms are beautiful and comfortable and very clean. There is so much to do in the daytona area. Beaches and The daytona 500. If you ever get to go to Daytona you...

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Helpful?
Thank Suzette B
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Suzette B, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 4 days ago NEW

We enjoyed our brief stay here. Wish we could have stayed longer to enjoy the restaurant and lounge. Love that it is attached to the mall. The location was very close to most important areas that we were going to

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Helpful?
Thank Timothy H
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Timothy H, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Mayfield, Kentucky
Reviewed 4 days ago NEW

Nicely located with all amenities nearby. Excellent restaurant. Staff extremely courteous and helpful. Nice pool area but unheated pool. The hotel exits directly to the mall for shopping a large variety of stores.

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Helpful?
Thank ken264
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear ken264, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Lakewood
Reviewed 4 days ago NEW

Nice accommodations, very friendly and helpful staff, clean room. The hotel is comparable to a Holiday Inn, or Hampton Inn, very basic but does the job. Would consider staying again, however hotel rooms can use an update.

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Helpful?
1Thank 391elib123
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear 391elib123, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Grosse Pointe Park, MI
Reviewed 6 days ago NEW

Stayed here because my bf was attending a conference in the hotel. The main draw for most people seems to be that they're attached to the mall. I found the location pretty horrible. You're surrounded by a sea of cars because of the mall parking lot, and on the perimeter of that chain type restaurants. For me though - the...

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Helpful?
Thank Kimkam26
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear kimkam26, Thank you for your business, and for taking the time to write a review. I am sorry to hear that your recent visit did not match your expectations, and for any inconvenience you may have experienced as a result. I can assure you that the valuable feedback from you and all of our guests is handled at the...

Reviewed 6 days ago NEW

I was surprised that it was Best Western. The hotel was beautiful and the staff were super friendly. Having an entrance to the mall made it convenient to go shopping. Would DEFINITELY stay here again. Exceeded my expectations.

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Helpful?
Thank Carol W
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Carol W, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

San Jose, Costa Rica
Reviewed 1 week ago

Excelllent Hotel!!! The convinience that it is located at Florida Mall is great. It will be great if they have a rate with breakfast included. Will come back to this great hotel with my family. The place is great

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Helpful?
Thank Marcela F
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Marcela F, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General...

Jacksonville, United States
Reviewed 1 week ago

Very Nice, we arrived for a three day conference, parking was a breeze, check in was very organized and the room was perfect. Later that night we found the shower was hot and a luxury dealing with the Florida winter blast we got hit with. The hotel has direct access to the Florida Mall and is only short steps to...

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Helpful?
Thank Denise T
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Denise T, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

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Near The Florida Hotel & Conference Center, BW Premier Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 9,216 - ₹ 65,260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
57 questions
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Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are a great stay.”
 of 5 bubbles SuzetteB797, 15 Jan 2017 | Read review
“2nd floor had easy access to conference rooms and escalators. No elevator wait time!”
 of 5 bubbles 19deniset, 9 Jan 2017 | Read review
“I have not noticed ANY bad rooms!”
 of 5 bubbles , 9 Jan 2017 | Read review
“Rooms closer to the lifts are more practical”
 of 5 bubbles erikabenetti, 2 Jan 2017 | Read review
“Shop around.”
 of 5 bubbles wgilson89, 1 Jan 2017 | Read review
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