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Holiday Inn & Suites Across from Universal Orlando

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1,971 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,275: English reviews
Forfar, United Kingdom
Reviewed 10 September 2015

Arrived here after a stay at the Crowne Plaza Times Square new York and almost immediately wanted to leave as .the hotel corridors were rather uninviting, however with much patience and professionalism Shonte showed us 4 suites to choose from all done in a polite and friendly manner.This hotel is great for families and the suite is a good size...

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Thank sharon o
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write and share your review. We are pleased to hear that our wonderful hotel team members were able to make such a difference in your stay. Our hotel team strives to deliver the best possible service and go beyond meeting guest’s expectation. We do apologize the hotel corridors appeared so uninviting to you....

Victoria
Reviewed 9 September 2015 via mobile

This hotel was sad to be considered part of the IHG brand. It was ran down and unclean. We checked in and spent about 10-15 minutes waiting on one clerk when three others were talking away. We got to our room to find that the room had 5 items from previous guest including medication, toilet paper on floor, dirty stained...

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1Thank InnOften
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. It is very disappointing to hear that you were not able to enjoy your time with us. Please accept our apology. Our hotel holds a high level of service, cleanliness and quality of its product and for this reason your comments are very troubling....

Reviewed 9 September 2015

We were more focused on how convenient and accessible this hotel was for the area more over from its amenities and features. We ended up choosing this hotel for the free parking and the short walking distance it had to Universal Studios – which was a choice that we did not regret. It was great because we were able to...

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Thank AlC087
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for the review, we appreciate your feedback. We are pleased you discovered we do offer the perfect place to stay for visiting Universal, or any of the other fun Orlando attractions. Thank you as well for your feedback regarding clean rooms and comfortable beds. We look forward to having you stay with us again next time you travel...

Surprise, Arizona
Reviewed 8 September 2015

Had a great weekend stay here. Very short drive from the airport and a short walk to Universal! They do have a shuttle that runs but the walk is a piece of cake. Rooms were clean and quiet. Thank you!!

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Thank Dennis C
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for the kind words. We are glad to hear you enjoyed your stay. We invite you to stay with us again next time you travel into the Orlando area.

Reviewed 8 September 2015

Stayed here as part of a Universal Studios package through Costco. Package rates were reasonable and hotel room was clean and the beds comfortable. Housekeeping was really slow...not done yet at 3PM...but the staff were friendly, courteous and helpful. Arrived really early (8AM) for a 3PM check-in but they were accommodating and let us have the room. Pool is definitely...

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1Thank Malenggay
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate your words towards our location. Thank you for mentioning that you felt our rate was reasonable and rooms were clean with beds comfortable. We look forward to your next visit.

Reviewed 5 September 2015

We checked out of Holiday Inn downtown Disney straight through to holiday Inn Universal at 10 AM. The front desk checked me in fairly quickly which I did not expect at 10AM. The hotel is very clean and tidy and 10 to 15 minute walk to Universal. We added an extra night stay and was ver disappointed as they did...

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Thank Phatcat29
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write about your recent stay experience. Please accept our apology for the inconveniences you experienced with the miscommunication over your check out date. We invite you to stay with us again soon.

Dumfries, Scotland
Reviewed 3 September 2015

Stayed here in May 2015, the hotel was really good and because our family had booked two rooms they gave us ajoining rooms which was great. as it was my mums 60th birthday we ordered flower to be delievried to the hotel when we got there but these arrived early and the lovely reception staff made sure these were in...

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1Thank 19melanie87
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are delighted that you had a great stay with us. Thank you for posting such great review. We invite you back the next time you are in the Orlando area.

Long Island, NY
Reviewed 2 September 2015

Great location, staff, and suites within a ten to fifteen minute walk to Universal Studios. Easy check-in, got upgraded to a 2 bedroom suite. Everything was neat and clean, and in working condition. Front desk staff always smiling and willing to help or answer questions. Our room (1041) had a great view of Universal, and we saw the fireworks from...

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2Thank pe4all4
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much for sharing your fantastic stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon.

Reviewed 1 September 2015

Stayed with family for 3 nights in a two room suite on the 7th floor. Rooms where nice and clean. Parking was easy and available. They need to work on the free bus service to Universal though. We took the bus and as we where headed towards Universal the driver turned and took us miles down the road to pickup...

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2Thank D P
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate your feedback. Comments such as yours provide us with a valuable feedback in identifying areas that we can improve upon. Please stay with us the next time you return to Orlando.

Sebastian, Florida
Reviewed 31 August 2015

The room was clean, that is the best I can say about it. The pillows smelled of sweat, the bathroom door creaked so loud it woke everyone when someone closed it to go to the bathroom at night. (Even tried using body lotion on the hinges) No cups were or regular coffee, creamer etc. only decaf, had to go down...

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Thank MARK D
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback. Please accept our sincere apologies for not exceeding your expectations. We appreciate your comments and will use them to help our team continually provide an excellent experience for our future guests. We do hope you give us another opportunity to rebuilt your trust in us.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,418 - ₹ 12,641 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
170 questions
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Pickering, United Kingdom
11 months ago
Leeds, United Kingdom
2 months ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a TGI Friday's next door; great staff and good food/drinks; have plenty of both and then perhaps you can sleep.”
FinWatcher, 18 Apr 2017 | Read review
“Check shuttle return location. You need a voucher to ride back so if you walk to parks, you may not be able to take the shuttle back.”
ilymom, 30 Mar 2017 | Read review
“Get the suite if you have a family”
lesliecR4882JX, 24 Mar 2017 | Read review
“I have not seen a good room.”
busytraveler2015, 19 Mar 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
Y2567LRbrianm, 13 Mar 2017 | Read review
5 of 5