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Holiday Inn & Suites Across from Universal Orlando

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1,938 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,254: English reviews
Seminole, Florida
Reviewed 15 February 2017 via mobile

Hubby and I had a re-do of our disastrous anniversary and a Valentine's Day getaway to Universal for 2 days. This hotel was the best. I especially want to recognize CeeCee (spelling) and Raphael who pushing through the best accommodations for our stay. Your sincere understanding and compassion for us did not go unnoticed and Is Greatly appreciated! Hopefully the...

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Helpful?
Thank C H
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear CH, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Ocala
Reviewed 14 February 2017

This is a great hotel whether you are visiting the theme parks or attending a business meeting. The facilities are great and the rooms are comfortable.Has a restaurant on site and plenty of parking. Handy for any occaision

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Thank Marina L
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Marina L, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Hamilton, Canada
Reviewed 8 February 2017

This is hotel has great value if you want to stay close to Universal but not dish out the money to stay on site. It's an easy 10min walk to Universal. There is also a shuttle to and from the hotel - just be sure to note the route back from Universal as we were one of the last stops...

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4Thank Milo5o
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Milo5o, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Reviewed 8 February 2017

Great stay here! Staff was courteous and rooms were nice. They let us check in early upon arrival. Breakfast was free for children and $12 for each adult and was good. Must stay for visit to Universal. 10 minute walk. Will be back.

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3Thank 95s10nj
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear 95s10nj, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Glasgow, United Kingdom
Reviewed 8 February 2017

hotel was ok staff helpfull but not as good as holiday inn new orleans was told it is franchised in orlando , internet was ok washing machines were more expensive in orlando than new orleans gym was good fun while waiting for washing to finish view was ok but a lot of building going on ,close to a walgreens and...

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Helpful?
1Thank isabel g
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Isabel G, Thank you for taking the time to write a review about your recent stay with. We look forward to having you stay with us again next time you are in the Orlando area. General Manager

Melbourne, Australia
Reviewed 7 February 2017

This was a functional stay. The hotel has been there for a while which you can tell but wasn't tired. The staff are friendly and try to help but are not of a high service quality. For example, wanted to inquire about whether I should rent a car or get a transfer for a trip to the KSC, they quoted...

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2Thank Outalot307
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Outalot307, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Eustis, Florida
Reviewed 5 February 2017

I live about 45 minutes from Universal and stay here when using my season pass. Hotel is directly across the street and they offer a shuttle (free). The hotel itself does not have a restaurant but there is a TGI Fridays attached (Do not get the breakfast buffet there...it sucks). The hotel itself is a little older and the furnishing...

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Helpful?
2Thank William B
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear William B, We are happy to hear you had a great time. Thank you so much for sharing your great experience. We hope to welcome you back again very soon. General Manager

Reviewed 1 February 2017 via mobile

We were in a two bedrooms suite. Day 1 the toilet and shower/bath didn't drain!! We were on the 7th floor. You would think gravity alone would have cleared the plumbing. Day 4 the other toilet was blocked. Yuck!!! I leave it to your imagination. The only good thing about this hotel is the free transport to Universal Studios and...

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1Thank Nanahew
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Nanahew, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Salem, Oregon
Reviewed 30 January 2017

I want to preface this review that I don't normally give bad reviews. But poor customer service is one thing I cannot deal with. I am an IHG Platinum member, and have been for a few years, and have been a HI Priority Club member since the program started in the early 1990's. I have never blown a head gasket...

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Thank subwaymark
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Subwaymark, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Bradenton Beach, Florida
Reviewed 30 January 2017

Came into town for a coaches conference during pro bowl weekend. i knew rooms would be at a premium and thought the hotel would be packed as all of the Universal resorts was booked. The hotel was packed however as a IHG Platinum member got a room upgrade and will probably use this hotel during my next visit to Universal...

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Thank Willie B
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Willie B, We appreciate your feedback and are glad you enjoyed the room upgrade as a valued Platinum member. We do hope that you will stay with us the next time you return to Orlando. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,878 - ₹ 16,049 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
164 questions
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Pickering, United Kingdom
10 months ago
Leeds, United Kingdom
1 month ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite if you have a family”
 of 5 bubbles lesliecR4882JX, 24 Mar 2017 | Read review
“I have not seen a good room.”
 of 5 bubbles busytraveler2015, 19 Mar 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
 of 5 bubbles Y2567LRbrianm, 13 Mar 2017 | Read review
“Request higher floors to enjoy the view of Universal Studio”
  • Bedroom with Two touble bed
  • Living room attached with Kitchen
  • Living room
 of 5 bubbles 345augustinec, 7 Mar 2017 | Read review
“The odd numbered rooms about the 20's all have a slight view of Universal”
  • In-bedroom television and storage
  • Separate sink area
  • Double beds
  • Nice to have kitchenette
  • A view of Universal (room 741)
 of 5 bubbles AngeloS160, 2 Mar 2017 | Read review
5 of 5