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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,976 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,278: English reviews
Reviewed 1 week ago via mobile

The room was expensive for what you get. I only stayed here one night but if I had to stay here for 1 week I would go elsewhere. Kitchenette only offered a microwave and a small sink, no stove. Hardly any plates or silverware. Fridge was big. Everything in the room was dated and seemed unkept and dirty, including the...

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Helpful?
1Thank Giovanna M
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Giovanna M, We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager.

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Let's just say you get what you pay for. Got this deal though Costco. Not a happy camper. The Mears shuttle from airport was terrible. The hotel is old and smells. I asked hotel staff cleaning rooms for extra towels because there are 4 people in room. She said no. I repeated again, there is four of us. I need...

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Helpful?
1Thank Austinpower312
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Austinpower312, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Staying here now and afraid not all impressed. We booked this holiday over a year ago at a Thomson travel agents. The two main reasons for booking: 1) free transfers to universal and the Disney parks 2) they had one bedroom suites which according to the Thomson brochure have 2 beds in the lounge area. As we are travelling with...

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Helpful?
5Thank janeclayton
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Janeclayton, We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager.

Rosario, Santa Fe, Argentina
Reviewed 1 week ago

I've been several times to this hotel in the last 4 years and I have always received a friendly treatment from its employees. The staff has obviously been renovated but the cordial treatment of them has persisted over time. My last visit started on January 28 and once again I was fortunate to have a room upgrade upone check in....

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Helpful?
1Thank juancni28
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear juancni28, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Miami, Florida
Reviewed 2 weeks ago via mobile

Oh room 741! I'm in this room because unfortunately I can't cancel my already paid stay. If I had the choice I would be out! I went in knowing that this was by TripAdvisor a 3 star hotel but all review seem to be above average. I needed a room to fit 5 of us and this hotel seemed to...

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Helpful?
4Thank Athome227
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Athome227, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Seattle
Reviewed 2 weeks ago

We stayed here for a few nights primarily to take the kids to Universal. Universal studio is walking distance though they also provide shuttles. We choose to take Lyft after the first day on the shuttle. Shuttle to Universal is sold out early but I would recommend avoiding it on the way back as it will take you half an...

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Helpful?
1Thank moodybaaz
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Moodybaaz, We appreciate you taking the time to write and share such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area. General Manager

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

Stayed here 4 days as part of a group trip with a dance team performing at Universal Studios. For the price of the whole package it was worth it. Pros: -- close to Universal Studios, across the street (but it's still 0.5 miles to walk) could save $20 fee to park at Universal -- rooms are a good size --...

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Helpful?
Thank PiczFamily
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear PiczFamily, Thank you for taking the time to write a review about your recent stay with. We look forward to having you stay with us again next time you are in the Orlando area. General Manager

New York City, New York
Reviewed 3 weeks ago

Very convenient location and short commute to Universal, provides shuttle service to Universal. The bets was onsite availability of Budget rental, that made my return less stressful. This property was onsite TGI Friday attached to the hotel, though I didn't get to try the food there due to last minute walk in, but saw customers waiting for table, so assume...

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Helpful?
Thank sbokk2
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Sbokk2, We are thrilled to hear that you enjoyed our hotel. Thank you for such a great review. We are looking forward to many future visits with you. General Manager

Tampa, Florida
Reviewed 4 weeks ago

We had booked the HIE Express as on the website as it said nearest to Universal Studios. We cancelled that reservation and booked here when we saw this one was closer and walkable. Super friendly staff! I wish I could remember names but the young man who checked us in had a cool, flat top hairstyle. Concierge was another friendly...

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Helpful?
1Thank ilymom
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Indianapolis, Indiana
Reviewed 4 weeks ago

Great place to stay for our family of 4. Check in was quick and easy. Everyone at the front desk we encountered was very friendly. Our room was clean and met our needs. We stayed there because it was across the street from Universal. We tried to sign up for the shuttle, but it was already full for the time...

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Helpful?
Thank jguynn
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Jguynn, We are delighted that you had a great stay with us. Thank you for posting such great review. We invite you back the next time you are in the Orlando area General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,315 - ₹ 12,373 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, TripOnline SA, HotelQuickly, getaroom.com and Evoline ltd so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
170 questions
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Pickering, United Kingdom
11 months ago
Leeds, United Kingdom
2 months ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a TGI Friday's next door; great staff and good food/drinks; have plenty of both and then perhaps you can sleep.”
FinWatcher, 18 Apr 2017 | Read review
“Check shuttle return location. You need a voucher to ride back so if you walk to parks, you may not be able to take the shuttle back.”
ilymom, 30 Mar 2017 | Read review
“Get the suite if you have a family”
lesliecR4882JX, 24 Mar 2017 | Read review
“I have not seen a good room.”
busytraveler2015, 19 Mar 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
Y2567LRbrianm, 13 Mar 2017 | Read review
5 of 5