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Sheraton Lake Buena Vista Resort

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Sheraton Lake Buena Vista Resort
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1,549 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,343: English reviews
Chicago, Illinois
Reviewed 4 November 2015

First I want to mention Danny and Jose from the outdoor staff were fantastic! My kids loved playing the outdoor games. They were great with the kids. We also enjoyed the fire to roast marshmallows. We were there celebrating my sons 5th b-day and I love they sent a cake to the room. Movies at the pool were fun too!...

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Helpful?
Thank Chicago_Family_MB
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Thank you Chicago_Family _MB! We appreciate your great review and how you mentioned our staff by name. It's nice for them to receive the great feed back from our amazing guests! We hope to see you back for your son's 6th birthday! Brandy Bennett- Asst. General Manager

NJ
Reviewed 4 November 2015

My family stayed at this resort several months ago before we left for a Disney Cruise for my mom's 75th birthday. The resort staff was super accomodating and the manager Mr. Politte went out of his way to get our family rooms close together . Even with a full hotel he was able to pull this off. He also went...

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Thank catchy13
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Catchy13, Thank you for your review! It's always a pleasure for us to become a part of a special memory for our guests. We look forward to many more Birthday celebrations here!! Brandy Bennett- Asst. General Manager

Mission, Canada
Reviewed 1 November 2015 via mobile

Large room with King bed and bunk beds. Great pool for the kids. Staff are very attentive. They play movies at night in the pool area for the kids. Overall a nice resort to stay when you are in the Orlando / Disney area. Lots of restaurants nearby also

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Thank Cal A
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear CalA, Thank you for your review! You stayed in one of our oversized Family Rooms with bunk beds. The children really love them. I'm happy to hear that you and your family had a great time with us. Looking forward to your next visit. Brandy Bennett- Asst. General Manager

Reviewed 1 November 2015 via mobile

I decided to take my 7 year old to his first vacation so I used my SPG points and booked Sheraton Lake Buena Vista, it's midnight and I'm wide awake after traveling over 10 hours. I checked in front desk was friendly I go to my room and force of habit I check the bed and there's hair between the...

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2Thank ThuyLinh N
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear ThuyLinh N, If you have any complaints about the hotel while staying at the Hotel we would like to address them. Please come to the front desk and let us know. Brandy Bennett- Asst. General Manager

Columbia, South Carolina
Reviewed 28 October 2015

My family stayed here for 4 nights while we spent our days at Disney parks. We were fortunate enough to find out about the family bunk bed rooms which were perfect for us! The bunk beds were a hit with my daughter and the extra space allowed for some privacy and extra room for our stuff. There were two closets,...

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1Thank Sac_Nancy
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Sac_Nancy, Thank you so much for your great Review! Yes our Family Rooms with Bunk beds are just perfect for that extra space and fun for the little ones. It's our pleasure to have you and your family as our guests and we look forward to your next return to Orlando! Brandy Bennett- Asst. General Manager

Reviewed 23 October 2015

The hotel was pretty average but it was nice enough. The location was pretty close to Disney. When we first arrived we got to our room and it was not cleaned. The hotel was accommodating and switched our room and gave us free breakfast. The room still should not have been dirty though. The pool are was beautiful and very...

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Helpful?
Thank Sarah W
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Thank you Sarah for your review. Happy that you enjoyed your stay and your time by the pool. I will share your review with the staff. Brandy Bennett- Asst. General Manager

New York City, New York
Reviewed 22 October 2015

Was charged a different rate than what was posted in room for phone charges totaling >$100. Front desk informed me that rates in the room were outdated and refused to honor the posted rates or refund my charges. It seems that I will have to dispute the charge to reach a resolution.

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Thank EB12390
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear EB12390, I believe this has been resolved. If not please contact me. Brandy Bennett- Asst. General Manager

Reviewed 21 October 2015 via mobile

You can't go wrong with the location. Just like other hotels in the area you will pay a resort fee and parking charges. The pool area is very nice and show movies in the evening. Employees are friendly and happy ready to take care of you. Remember this is Disney area so all places will be busy.

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Thank Disney1974
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Thank you Disney 1974 for your review. I appreciate you pointing out the friendly service of our Staff. They are really what make the difference. I hope you have found a home with us and we will see you soon. Brandy Bennett- Asst. General Manager

Melbourne, Florida
Reviewed 19 October 2015

When booking this hotel, make sure you factor in the daily Resort Fee ($19.95) and Parking Fee ($12 self/ $17 valet). Two nice upscale pools with outdoor tiki bar. Clean modern rooms. Close to Disney. Can walk to a few restaurants and also a big grocery store (Winn Dixie).

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1Thank Chad G
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Chad G, Thank you for your review! It brings us great pride to provide our guest with amazing service, thank you for the opportunity. We hope we see you soon! Brandy Bennett- Asst. General Manager

Reviewed 19 October 2015

Booked this trip through Hotwire as a surprise trip for my daughter to DisneyWorld. I emailed the reservations staff a few days prior to our arrival and asked for availability for an upgrade to enhance the surprise event. Enid H. was very responsive and upgraded us to a room with bunk beds. Our daughter was so happy and excited to...

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Helpful?
Thank Lisa G
Brandy B, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Lisa G, Thank you for your review and for pointing out the great service of Enid. We love being included in great memories! We hope to be your choice for your next celebration! Brandy Bennett- Asst. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 7,848 - ₹ 16,349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Hotel Style:
#29 Spa Hotel in Orlando
#52 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Buena Vista Resort staff and other travellers.
42 questions
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Questions? Get answers from Sheraton Lake Buena Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“every room has either a patio or balcony which in turns has great views”
 of 5 bubbles juliabrown1, 2 Mar 2017 | Read review
“Ask for Building #1.”
 of 5 bubbles trishbailey321, 15 Feb 2017 | Read review
“Top floor at front of hotel offers excellent view of EPCOT fireworks”
 of 5 bubbles FlicChic, 3 Feb 2017 | Read review
“Would advise a room with pool view”
 of 5 bubbles lgflickster1, 31 Jan 2017 | Read review
“Inside rooms facing the pool have the best view”
 of 5 bubbles CT_Sarah, 28 Jan 2017 | Read review
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