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Need a quick getaway from things. The staff was very accommodating, friendly, and smiles everywhere. Fun for all ages and made us feel welcomed and put at ease. The manager get together in the lobby was a nice extra we didn't expect. Can't wait to...More
I have been a long time SPG platinum member for a few years and have stayed at this property A few times even when it used to be the Sheraton Safari. But knowing the hotel industry as I do ,you have to realize what spg...More
1 Thank Dan S
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 18 April 2018
Thank you for your loyalty as a SPG Platinum Member and for writing a review. On behalf of the team we really appreciate you recognizing our wonderful unique property. Our staff works very hard and enjoys taking care of our guests during their time...More
Nice hotel to have a wedding ceremony and spend good time with close family members and friends, good catering and hospitality ... easy access and close by to many attractions in Orlando and special events.
Nice relaxing stay. Room was clean & well decorated. Elevator in building three is ridiculously slow! Maintenance should really look into that. Even an employee commented on it being slow. "Kiddy" pool is heated and felt great even on a warm Florida night. Staff was...More
Always a great stay for us in Lake Buena Vista....Staff is Wonderful from Shakeena at front desk to fabulous Ms Brenda in the restaurant"celebrating 21 years here" she makes us feel like Family!To Juan our favorite Valet guy,to of course Ms Cindy the GM who...More
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to be happy. There was also a ping pong table and giant jenga. I believe a video game room (I am not 100% sure on that). When you are pool side tell Lulu hello from Massachusetts. She will keep the children busy, I believe she is the entertainment liaison on the weekend.