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Sheraton Vistana Resort - Lake Buena Vista

Expedia.comUS$ 216*
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#67 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Vistana Resort - Lake Buena Vista
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6,136 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Vistana Resort - Lake Buena Vista
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Showing 4,815: English reviews
Reviewed 2 August 2013

Poor service should have known by the help wanted sign flashing on the board. Between wires hanging out washer and water coming under stove no one seemed to know much about who is responsible. Couldn't retrieve messages on phone front desk didn't know much either. Stove still had residue from cleaner left message for manager to contact no call or...

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Helpful?
Thank shakayla0379
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for sharing your comments and experience with Trip Advisor. We are very sorry to learn that we did not meet your expectations this year. Please contact our General Manager at svrgm@starwoodvo.com We are here to serve you and to ensure your vacation time is well spent. Please accept our most humble apologies for your inconvenience. We look forward...

North Myrtle Beach, South Carolina
Reviewed 31 July 2013

My wife and eye went to this while we enjoy the activities of Florida. The room was nice ( 1 bedroom suite) with a screen in porch. However we couldn't enjoy the view because of all the construction noise beside our building, which also took up most the parking around our room. Forget trying to use your cell phone or...

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Helpful?
Thank josh r
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to complete your survey on Trip Advisor. We appreciate your genuine feedback and comments on the accommodation with amenities. We are sorry to learn that the current project of ADA villa conversion prohibited your view. Our staff makes an effort to remind guests about the on-going renovation which should commence after 10:00 am. Please...

Caldicot, United Kingdom
Reviewed 30 July 2013

Stayed at the Sheraton Vistana Resort May 2011. apartment big and spacious for four of us - all mod cons. lovely pool areas. central location just off the I4 - close to disney parks and easy to get to universal by car. Walmart shop down the road huge and sells everything and more! Lovely steakhouse across the main road from...

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Helpful?
1Thank MrsHen1404
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to share your feedback with Trip Advisor. We appreciate your choosing the Sheraton Vistana to spend your 2011 vacation. Lots of new things happening such as renovation and improvements during the past 2 years. We invite you to come and explore the peace, tranquility and ambiance of a perfect holiday! Guaranteed to ensure...

Torrance, California
Reviewed 30 July 2013

This is one huge resort! 5 separate complexes, 7 pools, a market, multiple restaurants and bars, and a lot of fun activities daily. We stayed at the Fountains complex. Nicely renovated 2bed/2bath condo with large living room, six seat dining room, and w/d. I think they were former private condos or apartments, but that made them very spacious and quiet....

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Helpful?
Thank Spaek68
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your experience with Trip Advisor. We are pleased to learn that you enjoyed your 2 bedroom villa accommodations at the Sheraton Vistana Resort. While the resort is spread over 130 acres with 9 Phases, our Bell Staff takes pride in assisting guests throughout the property. On a regular day, our...

Barnsley, South Yorkshire
Reviewed 29 July 2013

We spent Easter 2013 fortnight in Sheraton, 2 families with a lovely 1st floor suite each. The accommodation and resort was almost too nice as we didn't get chance to spend a lot of time there with park hopping. The only change to our holiday would be to hire transport so that we could come back to the resort during...

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Helpful?
1Thank Langers04
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We are very pleased to learn that you enjoyed your villa, accommodations and vacation time at the Sheraton Vistana Resort. We invite you to come again, anytime! We are here to serve you, deliver that memorable lifetime experiences and to build lasting relationships with you and your family. Let our Disney Shuttle Team assist you with the Theme Park destinations...

Kent, UK
Reviewed 28 July 2013

Have just returned from a 14-night stay with my wife and 11 year daughter. We stayed at the Vistana 5 years ago, so knew that the complex is very close to all of the Disney parks. This time we opted for a 2 bed apartment. It was well worth it. Our daughter had a twin bedded room with onsuite bathroom...

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Helpful?
3Thank tja229
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is our delight to share your comments with our team who took pride in preparing your villa for your 14 nights stay at the Sheraton Vistana Resort. We are very proud to learn about your fabulous experience shared with Trip Advisor. Our caring staff pride themselves in providing the best service to every guest, and clearly your feedback shows...

Calgary, Canada
Reviewed 28 July 2013

Great to have a full kitchen, eating area, internet (yes it can be slow but come on ppl, really?) 3 TV's, nice deck. Stayed in Cascade Bldg. Don't answer the phone, it is kinda relentless for "meetings".

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Helpful?
Thank GdnNewal
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to share your experience with Trip Advisor. We are so glad you enjoyed your villa and amenities at the Sheraton Vistana Resort. We are here to serve you anytime, and we appreciate your feedback. Our Marketing Team offers an opportunity to our owners and guests to participate in the Starwood Network and Benefits. While...

Blackpool, United Kingdom
Reviewed 27 July 2013

From start to finish, our holiday to Orlando, staying at the Sheraton Vistana Resort was 5 star! From Check-in to Check-out we could not fault anything. Having read previous reviews regarding the resort being a timeshare, we were apprehensive around the amount of phone-calls etc we would receive.....However, although we were left several voicemails on our villa phone, the phone...

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Helpful?
2Thank Tracey B
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It’s a pleasure to read your about your positive and encouraging comments shared with Trip Advisor. Thank you so much for sharing your experience at the Sheraton Vistana Resort. We are hopeful that our guests take advantage and enjoy every amenity, amongst the peaceful setting and comfort at the Sheraton Vistana Resort. It is our mission to ensure our guests...

Reviewed 26 July 2013

Customer service: Average. It is a timeshare resort so if you're there only to stay as a hotel guest and not for a timeshare presentation, you can feel the difference with the staff. They will not offer you any information for any services unless you specifically request it. Exterior: Wonderfully maintained property with all recreational activities within easy walking distance....

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Helpful?
Thank Riaz F
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to share your observations, views and opinions with Trip Advisor. At the Sheraton Vistana Resort, our main focus is to welcome our guests, deliver elevated services, and make every guest feel safe, comfortable and special. We are so sorry to learn that our team did not deliver this expectations during check in. Please rest...

Reviewed 26 July 2013

We have been staying here for the last seven days with our two under five year old children. Great large family friendly and well kept resort, however in-room wifi Internet is extremely slow and after day 3 completely fell over, which took their offsite tech support 48 hours to resolve with an alternative solution. The external air conditioning units are...

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Helpful?
Thank Glenn M
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We are very sorry to learn that your recent experience at the Sheraton Vistana was not favorable and exciting. However we thank you for allowing us the opportunity to focus on these areas; especially with the internet services and customer service. At the Sheraton, our mission is to ensure our guests are safe and comfortable. While we cannot control the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 8,856 - ₹ 15,449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Vacatia, Priceline, Cancelon, HotelsforEveryone, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your going for a week try to get the cascades area close to pool, but then there are 7 pools so you can always get to one”
wendy622017, 22 May 2017 | Read review
“Quieter rooms - not be playground/pool. Ask for a fountain view and first floor if you have young kids so you don't have to climb stairs!”
ilovevacation2017, 19 May 2017 | Read review
“We had very loud "foot" noise from the guests above us”
FranklyMyDear1, 17 May 2017 | Read review
“I believe any room you choose should be okay.”
, 17 May 2017 | Read review
“Pool or Lake view with terrace”
AliL40, 13 May 2017 | Read review
5 of 5
Expedia.com
US$ 216* /night
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TripAdvisorUS$ 216
Hotels.comUS$ 216
Hotwire.comUS$ 216
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Prices are for 1 room, 2 adults
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