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Sheraton Vistana Resort - Lake Buena Vista

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#65 of 335 Hotels in Orlando
Certificate of Excellence
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Sheraton Vistana Resort - Lake Buena Vista
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6,064 Reviews from our TripAdvisor Community

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Showing 4,757: English reviews
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New Jersey
Reviewed yesterday NEWvia mobile

Stayed for a week this april in cascades. It was perfect just as it was last year when we visited. The amenities are awesome and the resort is very well kept. It's on it's way to a 5 star resort. With all of the restaurants and pool bars you feel like you're at an all inclusive. We won't stay anywhere...

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Helpful?
Thank csa14
Burlington, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Last stayed here 6 years ago - more recent stays in Orlando have been at other properties (just to try them out) but came back to Vistana resort for March Break (4 nights). Stayed in a 2 bedroom suite in Fountains 2 section - amazing room - easy parking - just a short 2 minute walk to the Fountains pools...

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Helpful?
1Thank justatravellinman
About Hotel's Favourite Review
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your terrific vacation experience at the Sheraton Vistana Resort, we are glad you have selected our Resort again. Thank you for your loyalty as we hope to serve you for many years to come! To receive the Breakfast Buffet, an option for only 2 guests. Yes, the rest of your...

Reviewed yesterday NEWvia mobile

Guest services were so helpful at every turn; change overs, auto rental reservations, Amusement park reservations, and area security! One such individual LaLa# 3444 was so helpful in getting information about this beautiful resort to us. Made me feel so welcome, and safe...

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Helpful?
Thank Moe L
Stratford, Connecticut
Reviewed yesterday NEW

I want to thank the Vistana for restoring my faith in them. They took what was not a great experience back in 2016 and completely floored my family with the level of service and attention they provided us this past trip April 2017. Once again, they made us truly feel as if we were home, and welcomed us into the...

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Helpful?
Thank mmav91v
Buford, GA
Reviewed yesterday NEWvia mobile

So this is my first time at Sheraton Vistana resort and will probably be my last. It was ok. Here is a quick overview. Resort is compiled into different neighborhoods(some better than others) most or maybe all neighborhoods have rooms that have elevators to get too and rooms that go 3-4 stories and just have steps(mine). If you have little...

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Thank John M
Reviewed yesterday NEWvia mobile

This hotel was just ok. The rooms were nice enough but the pool area and restaurants left a lot to be desired. In addition, our room was very close to the main road or highway. It was loud and didn't feel safe at night. It was close enough to drive or Uber to parks and a decent value.

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Thank Kate M
Calgary Canada
Reviewed 2 days ago NEWvia mobile

We just arrived today and I'm so disappointed. The check in line was 27 mins long. She told us she needed to check if our room was ready, it was 430 pm, check in time was 3 pm. She was trying to call someone and was in the phone for a while until she gave us our keys. Our villa...

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5Thank italiannewlyweds
richmond, va
Reviewed 3 days ago NEW

This time we stayed in The Falls area, our condo was great , clean, up to date, very quiet, wonderful back porch and not to far a walk to the pool. We have stayed here about 5 times over the years and we have always felt it was a very good value. I love the location for Disney, not so...

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Helpful?
Thank susan822
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your wonderful experience with Trip Advisor. We are delighted to learn that the Falls Section was accommodating and met your expectations. We appreciate this personal feedback which will be shared with our Management Team. Thanks again for the Gift of Feedback, we look forward to serving you for many years...

Calgary, Canada
Reviewed 4 days ago NEWvia mobile

We were a Canadian family of 5 with 2 kids (4&6) and Grandma. Used a combination of RCI points and a Costco vacation package for our 11 day stay over Spring Break. Location, location, location: This is a large complex sprawling over a number of city blocks. We lucked out with our unit as: - it was in a newer...

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4Thank tinybutterfly
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

The Sheraton Vistana Resort Management Team express thanks and appreciation to you for sharing your personal experience and also feedback from other guests' during a recent vacation. We are honored to have met your expectations and will continue to build a lasting impression on every guest. We are sorry to learn about the villa smell, which was fresh! but too...

Reviewed 5 days ago NEW

Room was awesome, resort was nice. People at Market were friendly. Did not have room service, which was my choice. What ruined it was the sales presentation. Took over 3 hours even though I was told 1 1/2 hours. They were pushy and when I declined, they were less than friendly. I would stay again but I would pass on...

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Helpful?
1Thank Melissa M
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for sharing your comments and opinions on your recent vacation at the Sheraton VIstana Resort. We are glad you have arrived here safely, and hope to serve you for many years to come. Your comments are valuable and relevant , as they were immediately escalated to our Sales Director for awareness. We are sorry for any inconvenience. The...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 9,004 - ₹ 17,230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
439 questions
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ground floor room if traveling with children”
mmav91v, 22 Apr 2017 | Read review
“i like the second floor”
susan822, 20 Apr 2017 | Read review
“We had a one bedroom corner suite which was lovely.”
S8181BQmelissam, 18 Apr 2017 | Read review
“Lakes section, top floor”
atkahuna, 18 Apr 2017 | Read review
“All rooms are walking distance from any of the three pools.”
4traveler2017, 17 Apr 2017 | Read review
5 of 5