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Sheraton Vistana Resort - Lake Buena Vista

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#57 of 336 Hotels in Orlando
Certificate of Excellence
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Sheraton Vistana Resort - Lake Buena Vista
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5,726 Reviews from our TripAdvisor Community

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Showing 4,501: English reviews
Level Contributor
6 reviews
Reviewed yesterday NEW

The villas are very nice. We arrived at midnight and were a little upset that we were haggled about going to a timeshare meeting the next day. Other than that, the facilities are very nice and rooms are great.

Helpful?
Thank Mark D
Gainesville, Virginia, United States
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW

Our villa was well appointed with spacious living room (and queen size sleeper sofa) and beautiful master suite and guest bedroom that has 2 full/queen beds. So many villa amenities. Nice full size kitchen. Our villa comfortably sleeps 8. Things to do and things to see on property. Close to Disney and Universal Studios (our favorites) and other attractions. We... More 

Helpful?
Thank Mitzi L
Churchville
Level Contributor
188 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 days ago NEW via mobile

We have been timeshare owners here for many years. Although I haven't stayed here for a few years, I am always happy to return! Staff is friendly and accommodating and the resort is kept in good condition. Villas are clean and comfortable.

Helpful?
Thank RoadtripperColl
Grand Rapids, Michigan
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago NEW

This is a nice time share for families. We enjoyed our stay and there is a lot to do with lots of different pools etc. It is an older property so it doesn't have newer amenities and it looks tired in spots. They have updated a lot of places. Front desk is ok. That is why the 4 star not... More 

Helpful?
Thank bferrick974
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your impressions of the Sheraton Vistana Resort. We are glad you arrived here safely. Your valuable comments have been escalated to the Management Team for awareness. Please share how best we can improve our Front Office Welcome Experience for you, by completing our Survey coming to you via email.... More 

Atlanta, Georgia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

Large property close to Disney. We did not utilize any on site facilities as we stayed here to be close to Disney where our children were staying. We spacious two bedroom suite. Check in a Welcome Center.

Helpful?
Thank 7BaldEagle
Management response:

Many thanks for taking the time to write and share your expressions of the Sheraton VIstana Resort. We are glad you have selected our family resort this time, and hope you will continue to enjoy future stays, learn about our product, and feel the difference. We invite you come back soon to explore the serenity and ambiance of the beautiful... More 

Grantville, Pennsylvania
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

So, I have read mixed reviews on this site about this resort, but I really am having trouble finding any negatives myself. We have stayed in the past at Disney Wilderness Lodge and always were happy, but this is so much better! Honestly, it's cheaper and you have so much more space! We are in a two bedroom villa in... More 

Helpful?
Thank pinofam5
Management response:

It is a delight to read about your wonderful experience and praises for the Sheraton Vistana Resort. We are glad you have selected our family, fun and reasonable resort! We are pleased that you enjoyed the accommodation, amenities and service. At the Sheraton Vistana Resort, our goal is to ensure our guests feel special, safe and comfortable with the spacious... More 

Canton of Zurich, Switzerland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

In this Sheraton hotel we hear so many propositions which were just call up intended wrong expectations. Therefore, Sheraton will no longer be our choice at all in any part of the world. - eyewash nr. 1: pictures on the website, nice and clean rooms, a modern lobby and a full equipped gym. reality: just erobic fitness machines and free... More 

Helpful?
Thank studerni
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your experience, impression and views of the Sheraton Vistana Resort. We are very sorry that our Resort was not parallel with your expectations. Although your valid comments were reviewed and escalated to the Management Team, we want to hear from you. Please write to me at css@sheratonvistanaresortvillas.com for a brief... More 

Bristol, United Kingdom
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 1 week ago

Last came to this resort in 2013 when last visited Orlando (really in Lake Buena Vista). Situated just off the I4 on State Road 528. We rented a 2 bed 2 bath villa in Cascades for three weeks and enjoyed every minute of it. Lots to do in the immediate area, close to the action at Disney or Universal. Plenty... More 

Helpful?
Thank markwoodcock
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is our delight to read about your wonderful praises you have shared with Trip Advisor. Many thanks for selecting the Sheraton Vistana Resort, we are glad you arrived here safely. it is our goal to ensure all guests feel special, comfortable and safe. We look forward to host you again soon. Thanks again for the Gift of Feedback and... More 

Canovanas, PR, United States
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

This hotel is located very close to I-4, 5 minutes from Disney parks and 20 from Universal. Check in Once you check in they will take you to the time share counter to try to lure you to make a reservation at one of the presentations. I decided to go along to hurry up the process and they gave me... More 

Helpful?
Thank Vanessa A
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and express your appreciation for the accommodation and amenities at the Sheraton Vistana Resort. We are very sorry to learn about the 'challenge with the steep stair and falling'! We are also hopeful it was nothing too serious. Your comments were already shared with the Management Team for awareness. Palms Section... More 

Houston, Texas
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

We stayed her for a week during Thanksgiving to go do Disneyworld. When we checked in, we were upgraded to a 2 bedroom suite, which was a nice surprise. Once we got to our room, we were very happy. The place was immaculate and very nice. The only downside to our stay was the shuttle schedule to/from Disneyworld. The times... More 

Helpful?
Thank whatupazn
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your impressions of the Sheraton Vistana Resort. We are glad you have arrived here safely, and thank you for sharing your praises with Trip Advisor. The Resort offers 4 round trips to Walt Disney Resort with Main Gate Transportation. Over the years, this service has been improved with additional trip,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 8,659 - ₹ 24,887 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#2 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
352 questions
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor better than ground level”
 of 5 bubbles 66SusanS, 25 Nov 2016 | Read review
“There are no elevators, so if you have trouble with stairs, make sure you're not in a third floor room.”
 of 5 bubbles JackiKC, 23 Nov 2016 | Read review
“Each room is close to different amenities..”
 of 5 bubbles HypnoWarrior, 23 Nov 2016 | Read review
“All the rooms in my opinion are great”
 of 5 bubbles 37nareshm, 19 Nov 2016 | Read review
“High floors otherwise you can get loud people above you.”
 of 5 bubbles living4music27, 17 Nov 2016 | Read review
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