Enjoying my stay very much! Location is great, near lots of restaurants and Disney, rooms are kept well by housekeeping, tacos at pool bar are my favorite, front desk clerk Brayan was really helpful and friendly. Will definitely stay again!
We have been coming to this hotel for over 20 years and each time we arrive it’s like coming home. The staff here are fantastic and always stop to say hello. It’s perfectly located with the Disney parks, seaworld and aquatica all a short drive away ! The restaurants near by are fantastic too and many places within walking distance of this hotel. There is also a shuttle bus for those without transport and a timetable can be collected from the front desk. Danny on the front desk is simply the best person for front of house, this hotel would not be the same without Danny and his team, they will go out of their way to make sure your stay is as enjoyable as possible. I believe the hotel has new management and a lot of changes are happening and all for the better. Live music by the pool, which makes the pool atmosphere magical and fun, everyone enjoying the music, tiki bar and chilling with friends and family. The return of managers cocktail party. Soft chairs beside the tiki bar, the hotel just gets better ! There is a cinema room showing family friendly films daily too. The pool has daily activities and the children can win tokens for the games room, Dan and Jesus are here to make the pool more fun for everyone, on the hour every hour you can play fun games. There is a kids water play area, 2 hot tubs and giant chess etc. If you are looking for a hotel in the Orlando area look no further and book this one. You will not be disappointed.…
Lovely poolside tiki bar with great drinks! Rafael was our server and took great care of us! The atmosphere is calm and chill and the music was upbeat. My sister and I had drinks while waiting for our food and we felt properly pampered. Thanks, Rafael!
Hung out by the pool at the hotel and had great service from Rafael. Would definitely come back! The atmosphere was great with music. The bar had a full menu so you could get both lunch and drinks. It’s right next to the pool with plenty of shaded areas.
Amazing experience!!!! Lisa the bartender is amazing and she made our trip so peaceful and is the only reason we would come back here. She is a delight and is so kind and opening. I have no words to explain her personality and attitude. She is so hard working and makes you feel like you are part of her family. She is honestly such a sweetheart and is so kind. She takes her job above and beyond and is so respectful, most hardworking women and educated women I have ever met. As a business owner I would hire her on the spot, not only do we own a bar in Chicago we own four businesses, she deserves to be in charge and deserves the upmost respect. She made our trip memorable and one one the best trips we have ever had. I have nothing but love for her and her dedication.
Service was great. She always made sure that we had our drinks filled and were happy with our orders. Other than this there were kids and she interacted with them all and made sure that they were all happy also!
We booked this hotel for its affordability. It’s reasonably close to Disney, and has a shuttle, but be warned the shuttle ONLY picks up at night from Epcot. That turned out to be a problem. The hotel is across the street from a Chick Fil A and attached to an Applebees. There’s a small store inside which is expensive but handy. We didn’t try the pool or tiki bar, both seemed fine if a little basic. The room needed help. The shower head leaked down the wall, flooding the floor, the toilet ran constantly making a high pitched whine forcing me to turn off the water, and the door stuck when opened or shut. It’s an adequate stay for the price, but we probably won’t stay here again.
Great return trip. We arrived on 11/26 and left 12/2. Absolute beautiful weather all week allowed unlimited visits to the hot tub and pool before and after the grueling theme park visits. As before, the room was spotless, and all public areas were clean and well appointed. Has anyone checked out the saundries shop? Packed with any and every snack a kid needs for a day trip to a park, and this shop even had umbrella strollers for those who left theirs at the airport. Disney Movies play nightly in the theatre next to the arcade, and plenty of Christmas Decorations abound. Security also is in full force at this property, something travelers shoud be comfortable with. Also was able to meet Dan the Magic Man, and we have mutual friends in the theme park industry. He's great with the activities, and I left info on repairing the splash pad or replacing it if need be.The first day i was there I was heartbroken to see both hot tubs out of service, but they were repaired the next day. Bonus to the hotel with guests with cars....10 minutes away on the Palm Parkway like a doen new resturants are open including White Castle and Maple Street Biscuit Co. And being pet friendly, my Roxy loves this place! This is the Holiday Inn under the radar for families.…
Rafael is the man. He took a beautiful picture of me and my wife and was so kind when we order drinks. I love it here definitely come and see him, he is so great. We are here in Orlando for my brothers cousins sister friends bat mitzvah
The customer service is great and the food it’s great this location has a great set of people, they are wonderful and so sweet and always working hard!!! It is also very busy at this location and the employees are just so darn nice and great! Thank you!!!! I know how hard it can get sometimes
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