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BEST WESTERN Southside Hotel & Suites

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BEST WESTERN Southside Hotel & Suites
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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Charlotte, North Carolina
Reviewed 1 week ago

Reservation was made from hotel website. When I arrived, the room I reserved (2 queens) was unavailable (overbooked). The night clerk said she would upgrade my room. I asked was there a fee or was she "comping" me the room. Her response, "I don't have time play the word game with you, I am upgrading you to the king suite...

Thank avamariah
Orwell, New York
Reviewed 1 week ago

The greatest asset this hotel has is that it is close to (one light away from) the gate for Naval Air Station Jacksonville. Also a plus is that it has excellent, free, wireless internet access. I uploaded 200 pictures to facebook faster than I could do at home. The room is clean, smells good, air conditioning works well and bed...

Thank Glenn T
Live Oak, United States
Reviewed 2 weeks ago

1st problem was TV, called front desk and they sent someone had to replace cable box. Then I went to take a shower no hot water. Called front desk again, they said they had been having water heater issues. I had to take a shower with no hot water. But when I went to the sink it had hot water....

Review collected in partnership with Best Western
Thank Ralph M
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank You for taking the time to send a review. We sincerely apologize for your unpleasant stay. Unfortunately we did have an unfortunate water heater issue during your stay. But has immediately rectified it the next day when the new one came in. I can imagine taking a cold shower was most inconvenient and uncomfortable. I am glad to hear...

Brandon, United States
Reviewed 3 weeks ago

Terrific hotel and great staff enjoyed my stay I am a repeat customer 2nd stay within 12 months and will be a repeat customer. Staff friendly and helpful day or night. caring and very helpful. Highly recommend to future hotel guests

Review collected in partnership with Best Western
Thank jacklins2017
Reviewed 3 weeks ago via mobile

I currently work for a hotel and didn't realize trip advisor is a big thing for business so I wanted to give a huge shout out to my favorite hotel to stay at anytime I visit family in my hometown. I currently stay in Orlando and work for one of the resorts for universal and the majority of our guests...

Thank CJ0159
Reviewed 3 weeks ago

When in the area, will stay again. Curteous, professional and speedy service. Pool was small but clean. Close proximity to restaurants and shopping. My key card didn't work three times, but the problem was quickly fixed by front desk staff.

Review collected in partnership with Best Western
Thank 780sherryb
Ocean Springs, Mississippi
Reviewed 4 weeks ago

We checked in about 2:30 A M., after driving about 13 hours. The only room available was the Executive Suite. Wow, great suite, the bed was so comfortable we wouldn't normally book an executive suite, but will reconsider on next trip

Review collected in partnership with Best Western
Thank brendav385
Melbourne, FL
Reviewed 5 January 2017

Firstly, thank you to the staff at this hotel for making my family comfortable in a time of need. A family member was hospitalized nearby right before Christmas holiday and our family gathered together from all corners of the world to support our loved one. This hotel provided us with a safe, clean, quiet place to stay and offered us...

Thank MissMBMelb
Panama City, Florida
Reviewed 2 January 2017

My boyfriend and I stayed here for one night as a quick weekend getaway. The breakfast was decent, we liked our room, and everything appears to have been newly renovated. We got a great rate and would definitely stay here again if passing through the Jacksonville area.

1Thank sopapilla4
Reviewed 28 December 2016

The rate was good for the wallet. We did not expect the same as for a hotel for 25 or 30 dollars more. The bed was comfortable, the breakfast bar comprable. Bathroom was VERY tight. Toilet great height for a ten year old, and you had to tilt your body away from the wall to get toilet paper. Yodels ere...

Thank Alice M

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Bathroom (6)
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Management photos: Courtesy of the property manager

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Room/Suite (9)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
NEWLY RENOVATED!! The Best Western Southside Hotel & Suites is newly renovated inside and out! We have a new upscale dining area, new furniture, wallpaper, paint, furniture, carpet and bedding! We are conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more   less 

Additional Information about BEST WESTERN Southside Hotel & Suites

Address: 4580 Collins Road, Orange Park, FL 32073
Region: United States > Florida > Orange Park
Price Range: ₹ 5,703 - ₹ 8,722 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Southside Hotel & Suites 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Best Western, Travelocity and Hotels.com so you can book your BEST WESTERN Southside Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Southside Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Southside Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 5th floor”
 of 5 bubbles MissMBMelb, 5 Jan 2017 | Read review
“Don´t get a first floor room!”
 of 5 bubbles alicemE8749RC, 27 Dec 2016 | Read review
“Executive Suites on the third floor, bring an eye cover. Light shines directly on both beds whether the blinds are closed or not.”
 of 5 bubbles cherylr748, 18 Sep 2016 | Read review
“The fifth floor does not get as cold as the other floors.”
 of 5 bubbles bf0ust, 30 Aug 2016 | Read review
“Some rooms have hard floors... we found this out later and wished we had requested one.”
 of 5 bubbles msafirimama, 31 Jul 2016 | Read review
5 of 5