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We spent two nights here as we were taking a cruise from Miami Port and wanted to say somewhere within easy reach of the port. This hotel is about a 25 minute drive from the port so was an ideal location to us.
A nice place to stay. Good views of the bay from the room. Good check in and check out with a pleasant stay. Staff all good apart from one miserable older gentleman with glasses and gray hair. He really needs to cheer up.
1 Thank J B
Response from Stewart W, General Manager at Best Western On The Bay Inn & MarinaResponded 22 June 2018
Dear J B,
Thank you for your feedback. We are glad your enjoyed the view from your room and our front desk staff made check in and check out pleasant for you. We have spoken to the mentioned associate about your comments. Once again thank...More
Great localization and staff. (Oscar, Giuliana and Chris) All of them very helpful.
We spend about 5/6 days at BW. Our first time at Miami Area.
No complaints at all.
Nice view of the bay.
Good location on the bay if you choose to pay for a view. Could be better equipped, a bottle of water in the fridge would help. Since last time breakfast is not included and is in the restaurant. Staff are friendly and helpful.
Review collected in partnership with Best Western
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I've stayed here several times over the past few years, and it keeps improving every time. I feel the value received for the unbeatable location, extremely attentive staff, and very clean rooms: pretty darned great. It's an older hotel that's been refurbished, and they've done...More
Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami. Rest comfortably in our tranquil ...Morelocation on pillow top beds and enjoy flat screen televisions with either a 32-inch or a 42-inch screen. Microwave, refrigerator, and single serve coffee makers are also available in the room. With convenient on-site hotel parking, poolside views overlooking Biscayne Bay and our fitness center make us a perfect location to stay. Book our balcony rooms for extra space with exquisite bay or city views. Worried about paying extremely high parking prices near the beach? There is public transportation located directly in front of our hotel that will take you to South Beach at a low and reasonable cost. Best of all we have no resort fees! Come with your family or friends and enjoy an exciting evening at our Shuckers Bar & Grill Restaurant and make it an enjoyable stay at our BEST WESTERN On the Bay & Marina. We hope to see you soon! Less
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On the Best Western website, if rooms are available for your dates of stay? When you view available rooms, there is a tab to the left asking type of room. Click packages and cruise package should come up. We booked direct... More
On the Best Western website, if rooms are available for your dates of stay? When you view available rooms, there is a tab to the left asking type of room. Click packages and cruise package should come up. We booked direct with the hotel. Asked all the questions. They were quite responsive with returning emails. Package included shuttle to the ship and full breakfast. You may even get drink vouchers for Shuckers. Hope this helps.