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1401 S Atlantic Ave, New Smyrna Beach, FL 32169
Lowest prices for your stay
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$157
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$157
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$148
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Travelocity$157
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Priceline$178
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (380)
Room & Suite (436)
Pool & Beach (91)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 09/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 16 hotels in New Smyrna Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Located in New Smyrna Beach,FL, the Best Western New Smyrna Beach Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beach
Kids stay free
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Business Centre with Internet Access
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Iron
Microwave
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
1441Reviews29Q+A100Room tips
Traveller rating
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Most Recent
loneill528 wrote a review 12 Sep
Fort Lauderdale, Florida1 contribution1 helpful vote
This is quite possibly the worst hotel stay we have ever experienced. The only thing good was the view! There was no water/toilets from 9am - 3pm for two days of our stay. If you used the toilet, urine and or feces sat in the toilet bowl until the water was turned back on! Would not flush! This was disgusting and unsanitary!! There was no maid/cleaning services due to staff shortage. The wifi went out on the second day of our stay. One of the two elevators was broken on the morning of our departure. The bathroom wall was moldy/dirty There was no drain in the bathtub, so a bath was not possible. Even the blow dryer was broken. The window blinds/slats were all bent and uneven. They also were not functional for opening and closing, hence, disrupting our view of the ocean. The A/C was barely working and was draining on the balcony in the sitting room. The pillows were like laying on a small cotton ball. The sheets and comforter were super thin and worn. We quite honestly were worried about bed bugs! Thankfully that was not an issue. We paid a $20 per night resort fee. This was no resort!! There was no restaurant/tiki bar. Nowhere to get food or a drink by the pool. There was no rental service for beach chairs or umbrellas. How are guests from out of town supposed to lie on the beach with no equipment available?? The website did not portray the hotel as it truly is. Old and outdated and in serious need of refurbishing. We paid $1400 for two rooms for three nights. We could have had a full two bedroom condo with full kitchen, jacuzzi bathtub, resort pool with restaurant and bar at the Hilton Grand Vacation Resort for the same price! This hotel is sitting on a gold mine of property and has the potential with serious upgrading to be a beautiful resort. Right now it is just a dive with a great view.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 2 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. Our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheBestSkiba wrote a review Aug 2021
Ohio8 contributions6 helpful votes
Hotel's Favourite
I stayed in Room 315, Ocean Front King Room with a balcony. The view was amazing! Balcony was large and private for relaxing. Room and hotel property was very clean. Parking was easy and hotel issued you a parking permit for your car. Pool was nice and clean. It was nice having Kitchenette in my room. It offered small coffee pot and coffee / tea, toaster, fridge & freezer, microwave plus dishes & silverware for 4. Perfect for some quick home cooked meals or snacks! And if you do go grocery shopping, Publix is nice, BUT not far down the A1A is a HUGE Dollar General Market Place which offers fresh produce, meats, and many groceries in addition to their normal offerings. I would definitely stay here again. Perfect location, clean, quiet. Single female traveler and have always felt safe in NSB.
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Date of stay: August 2021
Value
Location
Service
Room Tip: Ocean front is fabulous, but I believe all of the rooms have balconies with an ocean view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from dana danhoffer, Revenue Management at Best Western New Smyrna Beach Hotel & Suites
Responded 12 May 2022
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at bwnsbgm@gmail.com . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barbara C wrote a review 3 Sep
El Paso, Illinois17 contributions3 helpful votes
This is a great little beachfront hotel. I stayed here with my two oldest granddaughters 14 and 17 and we loved the fact that especially it had two bedrooms. They don’t want to sleep in the same room with Mimi that snores. We pretty much didn’t expect much from the staff but that was on us we went and got our own towels took out our own garbage and we had no problem doing that. The People at the front desk were just so nice. We will definitely stay here again. We felt safe and secure inside this hotel. The hotel is located directly on the Atlantic Ocean for quick and easy access. We will definitely come again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 3 weeks ago
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dpeters1954 wrote a review Aug 2022
Tarpon Springs, Florida1 contribution
Friendly staff. Large, clean, ocean view/front suites that feel more like a condo. After the beach, enjoyed sitting on the balcony, watching the waves,with a cool drink. Plenty places to gather around pool if you’re with a group. Didn’t try restaurant.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 4 weeks ago
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don H wrote a review Aug 2022
2 contributions
There were roaches in the bathroom. The toaster burned up when plugged in. The drains in the bathtubs and sink were very slow to drain. Nice to have plates and silverware. New paint job inside and out is nice.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 4 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. Our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sherrywesternPA wrote a review Aug 2022
Butler County, Pennsylvania9 contributions5 helpful votes
Loved the ocean view king suite. Reasonably priced and perfect for a several night stay. Full sized refrigerator and microwave, coffee maker and toaster in kitchenette. Beach access is right at hotel and parking is free. Hotel is very close to restaurants and stores.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 24 Aug 2022
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DanielleRN11 wrote a review Aug 2022
Akron, Ohio4 contributions
Great ocean view. Extreme stinginess with towels and washcloths. Had to ask multiple times before we could get new bathroom towels ( never did get washcloths). Towels are not provided for pool or beach.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 24 Aug 2022
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gschmanski wrote a review Aug 2022
1 contribution
Excellent service an view would definitely recommend this hotel to all my family an friends I’ve always thought of best western hotel as a just passing though kinda hostel, however my stay here In New Symerna was absolutely amazing
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 22 Aug 2022
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda W wrote a review Aug 2022
Satellite Beach, Florida4 contributions2 helpful votes
Rooms are clean and nicely equipped. Friendly staff, cute restaurant (breakfast and lunch only). Great area. Fantastic restaurants with Canal Street and Riverfront just a few minutes away. Perfect stay every time. We look forward to our next visit! Come for the beautiful views!
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 18 Aug 2022
Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jennifert4192022 wrote a review Aug 2022
1 contribution
The smoke alarm went off all night and no one came to change it out until the next morning. When calling them to request a change of batteries, they were only concerned if we had smoke in the room. No one ever told me it would be the next morning before it was changed, nor offered a new room. We had to listen to beeping every 5 minutes throughout the night. I will never stay with Best Western again.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from dana danhoffer, Guest Services / Front Office at Best Western New Smyrna Beach Hotel & Suites
Responded 18 Aug 2022
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. Our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$154 - $228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new smyrna beach (daytona beach) hotel new smyrna beach, holiday inn daytona beach, new smyrna beach holiday inn
LOCATION
United StatesFloridaNew Smyrna Beach
NUMBER OF ROOMS
101
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Frequently Asked Questions about Best Western New Smyrna Beach Hotel & Suites
Which popular attractions are close to Best Western New Smyrna Beach Hotel & Suites?
Nearby attractions include Little Theatre of New Smyrna Beach (0.4 km), The Bob Ross Art Workshop (0.3 km), and Indian River Village Shopping Center (0.3 km).
What are some of the property amenities at Best Western New Smyrna Beach Hotel & Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western New Smyrna Beach Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western New Smyrna Beach Hotel & Suites?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western New Smyrna Beach Hotel & Suites?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western New Smyrna Beach Hotel & Suites?
Conveniently located restaurants include Wake Up Cafe, Off the Hook Raw Bar and Grill, and Boston's Fish House.
Are there opportunities to exercise at Best Western New Smyrna Beach Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western New Smyrna Beach Hotel & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Best Western New Smyrna Beach Hotel & Suites?
Many travellers enjoy visiting Turtle Mound National Historic Site (6.1 km) and Sugar Mill Ruins (5.7 km).
Does Best Western New Smyrna Beach Hotel & Suites have any great views?
Yes, guests often enjoy the ocean view available here.
Is Best Western New Smyrna Beach Hotel & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.