Grounds are very nice, room was clean, staff were friendly, pool was a little cool but very clean. Spas were nice, Plenty of lawn chairs. Don't let them talk you into a timeshare presentation. They promised us a $220 US voucher(pre paid card). That was declined at every business we tried to use it at. Others we talked to, were having the same issue. Capital Vacations is a scam. They did nothing to correct thier wrong doing
We stayed for two weeks. We brought bikes so we loved the location. Not much within a short walk, but for bike riders, there is plenty within five miles. The sunrises over the ocean each morning were breathtaking.
We frequent here every Oct. Unfortunately this time the room was not adequately cleaned. There were items left dirty from occupants before us. As owners, we expect much better. next year maybe better.
The Islander Beach Resort is amazing! Awesome views and sunshine fill this bright, immaculate, and perfectly appointed studio. From the staff to the amenities, every effort is made for the visitor’s comfort. Even after a disastrous hurricane, the mood is upbeat and the physical damage is already repaired or in progress. The beach was hard hit but should be returning in the coming months. Looking forward to a return visit in the future!
Nice resort, free morning coffee, free beach chairs, perfect location with several things to do, and places to eat. In walking distance. Staff was friendly, and very helpful. I stayed in a studio and it was pretty roomy, even the pull out bed was comfortable.
While the location is great (right on the beach!), the room was just filthy, sheet were “dirty” (badly stained and soiled sheets!), most of the staff was not very friendly, and the place is really showing its age. Overall, the location and views are fantastic, but the place, condition and staff leave much to be desired. Because it’s a timeshare, be careful not to get caught up in the sales pitch (don’t do it!). In the end, you really do get what you pay for!
This is an older property with direct beach access and most rooms have ocean view. The room we were assigned was not one. Our room's furnishings were old and in marginal condition. Those facts were not enough to inspire us to move out. Evening one I found old dust and debris behind a lamp on an end table. I took a photo. In the morning I found old dust and cobwebs on both sides of the armoire that holds the television. I took photos. I showed the photos to the housekeeping supervisor who promised action. When we arrived back to our room that afternoon, the dust and cobwebs had been removed from the armoire, but the much more readily found dirt on the nightstand was untouched. When we opened the bed that evening, we found someone else's hair in it. When we asked to have the bedding changed, we were eventually told it would not be done, but we could get the linens and change it ourselves. We found a different property and left. We will never return and strongly suggest you consider booking elsewhere.…
Been exchanging here for years. Great location on the beach and very friendly staff. Rooms are well furnished. Very family oriented with kids activities each day and an in house spa if that suits you. Elevators are reliable but older.
Our oceanview studio had no balcony, limited space, inadequate AC that left condensation on everything, especially the floors. There was no handicapped access to the ocean. There were no umbrellas at the pool except 2 at the kiddie pool. There was a large, raised deck area of tables and umbrellas beside the pool that was a SMOKING area. The smoke blew over on us in the pool and on the lounge chairs. I was told it was not a smoke-free facility. Only good thing was that the staff were friendly.
Wonderful place and location with an exceptional staff near lots of great restaurants. Lots of on site activities for the whole family well coordinated and lots of fun not to mention the view…right on the ocean!!
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