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Overall we love this place...2nd time staying here for Christmas, staff is very friendly, rooms are very nice.....BUT.....staying during Christmas you would think the property would get an exemption to some ridiculous FL law so you could enjoy their very well lite, heated infinity pool...More
6 Thank danmorris1269
Response from Paul D, Guest Relations Manager at Naples Bay ResortResponded 3 weeks ago
We are really glad you loved staying with us again! We understand your concerns and we hope this won;lt stand in the way of a third visit with us!
Thank you for posting your review - we hope to see you again.
The hotel rooms are excellent and the layout if you are overlooking the marina is exceptional, but if you are on the outside facing the canal the noise from the freeway makes sitting on the balcony an unpleasant experience. Its a shame it is located...More
If you are looking for a quiet beach type get away, this isn't it. Our room looked out onto a freeway and a stinky canal. This is not as advertised - it's simply a bunch of rooms on the other side of the intercoastal. Over...More
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2 Thank rachelcA5150GF
Response from Paul D, Guest Relations Manager at Naples Bay ResortResponded 22 December 2017
We are sorry you didn't enjoy your stay at Naples Bay Resort. We are not a beach property but there are other resort options in Naples that are directly on the beach. We are saddened that you felt our location wasn't as "advertised"...More
We stayed for three nights for an annual company visit. We normally stay at the Naples Grande but it was closed due to the hurricane. Naples Bay was really nice. We upgraded to a suite and were given a two bedroom condo. It was well...More
Thank Jeffrey S
Response from Paul D, Guest Relations Manager at Naples Bay ResortResponded 18 December 2017
Hi Jeffrey S,
thank you for taking the time to post a review on your experience at Naples Bay Resort.
We are glad you enjoyed your stay with us and we hope to see you back again soon.