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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Naples
Hilton Naples
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1,573 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
New Orleans, Louisiana, United States
Reviewed 29 March 2015

We only stayed here s it was selected for family event. 5 miles from downtown but walking distance to shopping and some sights. Room was average and bedside lighting inadequate. Bathroom lacked magnified make up mirror and lighting. The lobby lacked comfortable seating.

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Helpful?
Thank Vicki K
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

I wish this were a 5 star review. I know how infrequent family gatherings can be, and how important they are. The location is ideal. We have a great pool and hot tub where you can order food and drinks to be delivered from our in house restaurant. We have complimentary bikes, beach chairs, towels and water for our guests...

Cincinnati, Ohio
Reviewed 26 March 2015

My husband, teenage daughter and I just spent a week at the Hilton Naples. We were very impressed and it is now our new favorite Hilton. We have stayed at many Hiltons and this one tops the list. The hotel was very clean, well kept and up to date. The staff went above and beyond to take care of us,...

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Helpful?
Thank AZranger77
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

This really is a great place for families. Whenever you decide to visit us again, please let us know. I would be happy to offer suggestions on local activities and make some dinner reservations for you. The bikes are a great amenity here at the Hilton Naples. The baskets make them a perfect picnic vehicle. They are easy to ride...

Milford, Ohio, United States
Reviewed 25 March 2015

Excellent location near beach. Top class Shula Steak House on property For all meals. Staff was excellent. Used Bikes and beach supplies from the hotel. Easy parking and quiet location. Very nice and no complaints.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Timothy M
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We appreciate the review. Its always nice to hear from our guests. Please keep in touch, and let us help plan your next visit. Warm regards and all the best from sunny Florida.

New Orleans, United States
Reviewed 25 March 2015

I recently stayed at the Hilton Naples, and upon late arrival, only one attendant was at the desk. Unfortunately, there was a small line, and I had to wait, but once assisted, all was fine. I got upgraded to club level and received a free breakfast for two (which we used the next morning, and the food was good). Bed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael K
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the review and I appreciate all of the positive things you wrote about our hotel. I am sorry that there was a delay at check in. We do try to make the check in experience as efficient at possible. The price is important, and our rates are higher during season when our hotel is often fully committed....

Nashville, Tennessee
Reviewed 25 March 2015

I stay at this hotel every week on work... this past week, brought my family and two young boys for spring break. Kevin, Darlene, Trevor, Teddy, Irene, Janeth and everyone at this property took extremely good care of the family and made this trip special. Right from breakfast to beach towels to the best sunset areas to lounge snacks and...

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Helpful?
Thank ssalil
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We appreciate your review. We don't often get to meet the families of our business travelers. I can't tell you how pleased I am to hear that your family enjoyed themselves here. Your review has been printed and it is posted in the office. We look forward to seeing you again, whenever you get a chance come back and see...

Burlington, Massachusetts
Reviewed 24 March 2015

Beautiful hotel in a great location of Naples, Florida. Very clean, great front desk staff, in particular Trevor and Kevin. Housekeeping was excellent, especially Marlen. Complimentary beach shuttle, sand chairs, water and towels. Close to restaurants, shopping and beach. Will definitely book again for the price.

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Helpful?
1Thank Fatcha13
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Kevin and I appreciate the mention! We both like working here, it seems to me that everyone that works here enjoys working with the public. Over the past few months many have been mentioned one TripAdvisor, yelp and own on our Hilton survey system. I am glad that you enjoyed your time with us. The beach access is really well...

Center Moriches, United States
Reviewed 22 March 2015

Friendly and helpful staff. Very clean hotel and the restaurant was wonderful with great service and delicious food! Pool was small and not that exciting but the property itself was top shelf. A few miles from 5th avenue where the action is.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank David B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you very much for the review of the Hilton Naples. We are happy to have Shula's on property, they have been getting great reviews. The new menu items and happy hours are very popular. 5th ave and 3rd street have many great things to offer; dining, shopping, art galleries and bars. There are also great places to dine and...

readytotravel_7
Reviewed 22 March 2015

If you're going to Naples you must consider the Naples Hilton regardless of the price. Largely because to Julia Lanzet, Front Office Manager. Look her up when placing your reservation. What a great example of an efficient, helpful employee. Nice going.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank readytotravel_7
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Julia is a great employee and also a great boss. She is supportive, professional and friendly. Thank you for your compliments, most of our employees read the reviews on TripAdvisor and its always nice to be complimented on a public forum. We look forward to seeing you again. For anyone considering staying with at the Hilton and are as yet...

Orlando, Florida
Reviewed 22 March 2015

Chose the Hilton Naples as a last minute stay-cation weekend to get out of Orlando. First time we stayed here and wanted a very relaxing weekend getaway. When we checked in, Diana at the front desk was amazing. She went through everything that the hotel has to offer and was very professional at the same time. Being a Diamond member...

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Helpful?
3Thank broknaro
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

With so many hotel options here in Florida this review is High Praise. Thank you very much. The Hilton is a great place for a quick weekend away or an extended stay. You mentioned the staff. One of the most frequent compliments we receive is a positive comment about the people that work here. I always recommend making contact ahead...

Massillon, Ohio
Reviewed 19 March 2015

Travelled to Naples for Birthday weekend with my wife. Stayed at the Hilton, very nice with excellent service and very clean rooms. Pool area is small but have shuttle to local beach every hour. Very nice for a short weekend trip

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1Thank cggadget
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for choosing the Hilton as the place to celebrate your birthday. This hotel is a nice treat for locals and visitors alike. If you decide to return for another special occasion please feel free to reach out to us. My email is tborchelt@cooperhotels.com We like to give special attention to anniversaries and birthdays; any excuse to celebrate.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: ₹ 8,214 - ₹ 23,012 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hilton Hotels Direct and Jetsetter so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
29 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front and back have better views.”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
 of 5 bubbles brian790, 1 Feb 2017 | Read review
“loved proximity to the beach with the shuttle service. hotel is on 41 which is the main road in naples, close to everything.”
 of 5 bubbles findingthetruth, 27 Jan 2017 | Read review
“Pool view if available!”
 of 5 bubbles emmonsa, 20 Jan 2017 | Read review
“go for the executive levels!”
 of 5 bubbles yaninas200, 11 Jan 2017 | Read review
5 of 5