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Hilton Naples

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#11 of 59 Hotels in Naples
Certificate of Excellence
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Hilton Naples
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1,543 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
San Francisco, California
Reviewed 12 April 2015 via mobile

My husband and I stayed here both for business and vacation. We really enjoyed our stay here all thanks to Diane. She made us feel very important and special. We will definitely be coming back only because of Diane.

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Helpful?
3Thank Melissa B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

That's one more for Diane! Diane has been with us for years and many of our returning guests look forward to catching up with her. Those of us who work in Hospitality like to see our names on TripAdvisor. Thanks for staying with us and thank you for the review.

cleveland, United States
Reviewed 11 April 2015

This was an understanding hotel. Would recommend for anyone interested. The staff is friendly and very helpful. The staff went well above my expectations. Thanks for a nice trip. Its in a nice location, close to the beach,restaurants. We did not rent a car, but I probably would the next trip.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Kathleen M
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you very much for the review. I think our staff is our finest asset. We enjoy working in hospitality and it shows. I have helped guests organize family outings or arrange surprises for special occasions. Our front desk staff once reunited a child with his favorite stuffed monkey, he went home after being photographed enjoying our restaurant Shula's and...

Reviewed 11 April 2015 via mobile

Hilton ... Ahh.. It was a lovely 4 days in paradise . We got the Hilton in Hotwire . Initially our reaction wS not so good as we felt it's far away from the sea however they have a shuttles and they give you free of charge the chairs and waters and anything you need. The steakhouse restaurant inside is...

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Helpful?
3Thank GY9124
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Diane at the front was responsible for the Nutella. She is an outstanding employee and a great representative of our Hotel. Its the little things that can make our guests feel welcome. Conrad Hilton, the founder of Hilton Hotels, spoke about spreading the light and warmth of Hospitality; sometimes it comes in the form of a hazelnut spread. We look...

Bainbridge Island, Washington
Reviewed 9 April 2015

This is totally predictable clean quiet hilton. Easy to find main arterial location. Perfect for a good nights sleep on our road trip. Good, but expensive dinner at shulas. Grateful for the bonus of free breakfast in the morning. Staff pleasant and competent. If you were staying longer than we did you might enjoy the shuttle to a nearby beach....

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1Thank 3peasnearSeattle
Trevor B, Public Relations Manager at Hilton Naples, responded to this review

Thanks for staying with us and thank you for the review. If you are in the area again we hope you will come back. We also offer complimentary bikes, beach chairs towels and water.

Reviewed 7 April 2015 via mobile

Beautiful, clean, fantastic staff, great food. The beach shuttle, complete with chair, towel, and water bottle was a fun way to get to Clam Pass Beach. The beach is close enough for a nice morning hike. Restaurants and shopping with in walking distance. Very nice pool on property. We stay there again for sure.

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Helpful?
1Thank Jojunebug
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you very much for your review and for staying with us at the Hilton Naples. I am very glad you enjoyed your stay and found some of the great restaurants near our hotel. We hope to see you next year if not sooner.

Worthington, Minnesota
Reviewed 7 April 2015

We stayed for 8 nights in March for the second year in a row. We enjoy everything about the hotel including breakfasts in Shula's, the bicycles, the shuttle to the beach, the swimming pool and hot tub, the executive lounge and the extremely accomodating staff. After last year, we learned that if you want to eat dinner at some of...

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2Thank mgs111
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are thrilled that you enjoyed your stay and that you are already planning to come back next year. There are so many great restaurants on 5th ave and 3rd street. Naples is rich with dining options and activities, even some just within walking distance of the Hilton. Great advice on getting those advanced reservations, during season the choices can...

Reviewed 5 April 2015

Just returned home from a week at the Hilton with 2 younger children. We were upgraded to the Executive Level and enjoyed all of the perks there. The front desk staff was excellent and cannot say enough about the service. As mentioned in multiple other reviews, the wifi was awful....even after we had a router placed in our room. Would...

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Helpful?
1Thank Betsy T
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

I hope the kids enjoyed the pool and the beach. There are beach toys to borrow along with the chairs, towels and water that we send with our guests. The staff reads our TripAdvisor reviews often, so it is a great place to extend your compliments. On behalf of the front desk- you are very welcome. We look forward to...

Reviewed 4 April 2015

Your staff is exceptional and truly makes the expericence there The Bell men are amazing they treat each guest with so much respect and offer to help in anyway. The Conceirge Service was excellent Booking me tickets that very night and excellent seats the same night at the Philharmonic . Trevor even helped to arrange my taxi back and forth....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 831bonnieh
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you so much for your review! It is a pleasure to work here for all of the reasons you mentioned. We really enjoy spending time with our guests. A short conversation can lead to the perfect restaurant or activity suggestion. Our concierge desk is only one of many places that the guests can get some local insights. The bellmen...

Des Moines, IA
Reviewed 3 April 2015

Great rooms typical of a Hilton property. I have stayed here many times. My only complaint is that the wifi was almost non existent while there. This needs to be fixed. Staying here for work and not being able to work is a bit of a problem.

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1Thank cj0227
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are very happy that your enjoyed your visit. I am happy you took the time to write. It is my pleasure to tell you that our new system is nearly installed. Thank you for your patience.

naples, United States
Reviewed 2 April 2015

excellent from A to Z we truly enjoyed our stay ! the place is very clean, you feel home away from home. and they made it more than special for my son's 4th birthday, this is our choice for all future get away and YES we will be back !.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Zack B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We can't wait to come back is just about the best compliment we can get. Be sure and contact us before you return. I would be happy to help you plan your next stay. Naples has a lot to offer families, our concierge staff are a great resource for activities and special events. Just last weekend there was a balloon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: ₹ 9,140 - ₹ 30,177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front and back have better views.”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
 of 5 bubbles brian790, 1 Feb 2017 | Read review
“loved proximity to the beach with the shuttle service. hotel is on 41 which is the main road in naples, close to everything.”
 of 5 bubbles findingthetruth, 27 Jan 2017 | Read review
“Pool view if available!”
 of 5 bubbles emmonsa, 20 Jan 2017 | Read review
“go for the executive levels!”
 of 5 bubbles yaninas200, 11 Jan 2017 | Read review
5 of 5