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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Naples
Hilton Naples
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1,574 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Naples
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Showing 1,405: English reviews
Jacksonville, Florida
Reviewed 19 February 2017

Great location . Cool pool and spa grotto . Room was little dated but OK . AC was aweful. Would stay here again . I am diamond and no upgrades were provided . Towels were nice . And staff was friendly and helpful

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank andrewtB2934IT
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for your continued loyalty. Our team looks forward to the opportunities to upgrade our Diamond members when possible. On the occasions when our hotel is full, we do provide access to the executive lounge and breakfast coupons to all Diamond members. I apologize if we disappointed you on this stay and hope to have the opportunity to upgrade...

Orlando, FL.
Reviewed 18 February 2017

Great location. Friendly staff and great food. We have stayed at this location on three previous trips and enjoyed our stays. We always enjoy Shula's restaurants and this was no exception. Since we are planning a move to Naples we will continue to use this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank cbotrader
Washington DC, District of Columbia
Reviewed 18 February 2017

A Hilton is a Hilton is a Hilton, right? That's the whole idea of a hotel chain. But here there is a difference, and the difference is the staff. Yes, the hotel is conveniently located for north Naples. Yes, the rooms are pleasant and large. And yes, it's near shopping, restaurants, and other conveniences. But so are other hotels. The...

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Helpful?
2Thank 18554travel
Niccole N, Director of Sales at Hilton Naples, responded to this review

Your recommendation means the world to us and we all thank you for taking the time to share your experience at the Hilton Naples. I am thrilled to read your recognition of our wonderful staff here. We continually strive to provide excellent customer service and to create the best guest experience possible during your stay at the Hilton Naples. As...

Reviewed 18 February 2017

The Hilton in Naples is a great choice! Clean, great service and great location to all of the shops and restaurants. Just a short drive to the beach, too! The only downside is that the pool is small and the hotel is a few miles from the beach. The fitness area is just OK -- very small with cardio and...

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Helpful?
Thank Ken B
Kingston, Canada
Reviewed 16 February 2017

Perfect location close to beach you can walk or take the shuttle. Rooms good size - the employees were Awesome - food is great lots of choices - bar for drinks at the end of the evening is a great place - Shula's steakhouse the food is fabulous - close to shopping and other restaurants. The pool is nice and...

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Thank Penny M
Los Angeles, California
Reviewed 15 February 2017

My wife and I spent six days at the Hilton Naples. We were so thrilled with the hotel and the employees. The customer service was outstanding ! The Concierge , Barbara Collins was very attentive to us and made our stay even better. She was so informative, friendly and Polite. Evi ,Teddy and Carolina were so friendly and very helpful....

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Helpful?
1Thank robert73802000
Niccole N, Director of Sales at Hilton Naples, responded to this review

I was thrilled to read about the great experience you had during your week at the Hilton Naples. I’m most proud of your recognition of Barbara, Evi, Teddy & Carolina. Each person you mentioned is dedicated to going above and beyond for our guests, so we appreciate you recognizing their hard work. Thank you for choosing our hotel - we...

Houston, Texas
Reviewed 11 February 2017

I've stayed at this Hilton many times and never had the problem that I had on this trip. The water pressure was somewhere below pitiful. Everything else about the hotel was very satisfactory and the Shula's restaurant was always very good food and service. The mattress needs to be replaced - too soft caused backaches.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mbkrc
Niccole N, Director of Sales at Hilton Naples, responded to this review

Thank you for taking the time to let us know about your most recent experience while staying at our hotel. It was wonderful to read that overall you enjoyed your stay. We have shared your feedback regarding the water pressure with our Engineering department and they are in the midst of implementing a solution. Please accept our sincere apology that...

Reviewed 9 February 2017

We have returned to the Hilton Naples for our anniversary for about 12 years. We love it. The room was clean and comfortable. The pool area was quiet & relaxing, mostly adults. The concierge lounge amenities were fantastic. There are free bikes and a regular free hotel shuttle to the beach. Everyone working there was super nice. We've recommended this...

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Thank Missy Z
Sacramento, United States
Reviewed 7 February 2017

I was here for a business meeting. The lobby was very welcoming, elegant and clean. I was appreciative there were no alligators in the pool. Meeting rooms were comfortable and set up well with adequate plugs for electronic devices. The restaurant/bar was lively. Great food and service.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Dawn B
Reviewed 7 February 2017

Shannon Quinn is the special events manager and I have to say she was beyond helpful and accommodating. She was very prompt with getting back to me every time I had a question. I was looking to do a wedding there and Shannon was very detailed and informative about how the event would take place. She won't let you down!

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Helpful?
Thank Amanda F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: ₹ 8,077 - ₹ 22,929 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct, Hotels.com and Jetsetter so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
29 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front and back have better views.”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
 of 5 bubbles brian790, 1 Feb 2017 | Read review
“loved proximity to the beach with the shuttle service. hotel is on 41 which is the main road in naples, close to everything.”
 of 5 bubbles findingthetruth, 27 Jan 2017 | Read review
“Pool view if available!”
 of 5 bubbles emmonsa, 20 Jan 2017 | Read review
“go for the executive levels!”
 of 5 bubbles yaninas200, 11 Jan 2017 | Read review
5 of 5