Embassy Suites by Hilton Miami International Airport
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Miami International Airport
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 18 hotels in Miami Springs
Location
Cleanliness
Service
Value
The Embassy Suites Miami - International Airport hotel boasts an ideal location just 12 miles west of Miami Beach and only half a mile from MIA airport. Enjoy easy access to and from the airport with our complimentary shuttle service within a 3-mile radius. Located close to the Port of Miami, Embassy Suites Miami - International Airport is a favorite Miami hotel for pre-cruise stays. Discover major Miami attractions with ease from our stylish and sophisticated all-suite hotel.
Enjoy a complimentary cooked-to-order breakfast served in our beautiful open-air atrium featuring tropical plants, koi ponds, palm trees and our very own cockatiels. Unwind at our complimentary Evening Reception* featuring a variety of beverages and snacks.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Paid internet
Hot bath
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
30Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
3974 NW South River Drive, Miami Springs, FL 33142
Getting there
Miami Central Station(Airport)Miami Metrorail15 min
Tri-RailMiami Metrorail15 min
941Reviews95Q+A90Room tips
Reviews
Traveller rating
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I did a 2 night Stat prior to taking a cruise. Although I had a rocky start before I arrived with the reservation people at the 800# the front desk staff made it right upon .t arrival. Staff is nice a d friendly and the room is great. The bed is nice and spacious but a little firm for my liking. My only complaint is that they advertise a complimentary reception every evening which apparently consists of $.50 bags of Ruffle potato chips and a orange. But you do get 2 drink vouchers per guest and the rum punch is nice and strong. The food is grossly over priced $20 for 8 wings, not even whole wings is ridiculous. The complimentary made to order breakfast was great with a variety of options. Overall I would stay again.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We flew into airport the night before our cruise out of Miami. This hotel was perfect! Shuttle picked us up at airport with no delay. Hotel was easy to check in and our room was clean and quiet! We had dinner at the bar and the flat bread pizza was very good. Service at the bar was excellent. We were able to get a shuttle in the morning to the port for our cruise! All of these conveniences combined made our stay excellent and we will use again and I would recommend to others.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 10 Apr 2022
Thank you very much for your kind review. I am glad to see that you had an excellent stay. It’s satisfying to read about how we met all your expectations and that you will recommend us. Thank you and I look forward to hosting you again soon.
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Checked in 7/31 (room 323) day 5 no sign of housekeeping although told at check in they would be by today. Called at 6pm told maybe tomorrow. Asked for fresh towels as we had been reusing the same towels 5 days. 3 hours and 2 more calls later, nothing. This reservation was $2000 with the $22 a day parking ….. unacceptable
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 1 week ago
Thank you for writing a review about your experience. I am very sorry to read that you had issues with housekeeping. I am disappointed to see that we were not able to accommodate your needs. I can assure you that I will personally follow up with the team and take all necessary measures to improve and avoid situations like these. I would like your contact information to personally follow up with you and offer you an apology.
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This was the worst Hilton brand hotel I have ever stayed at. The front desk staffs were not attentive to the guests. They were not professional at all. The room was outdated. The furnitures were all scratched up, the bed was very uncomfortable. There was a musty smell in the room and the bathroom. The elevators also had a musty odor and they did not feel safe. in fact, on my last day, one elevator got stuck with 2 guests in it. They had to call the Miami Dade fire department to come rescue them. They have a total of 5 elevators in the hotel and on my last day only 2 of them were working. Even the stairs have a very foul odor. I tried to take the stairs and I had to get out right away because of the foul odor. I would not recommend for anyone to stay at this hotel.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 1 week ago
Thank you for taking the time to write a review. I am disappointed to see that we didn’t provide the type of service that we are know for and that you deserve. I will make sure to address each issue you have mentioned. I am personally following up with the elevator company and making sure they fix them all. I am sorry we missed the mark this time and I truly hope to have another opportunity to serve you and make it right. Please send me your contact information as I would like to personally follow up with you.
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Worst night I’ve had in a Hilton property. Arrived at the hotel at 12:00 PM and no rooms were available, which was ok because I knew we were early. Three hours later I stand in line again for 30 minutes because there’s only 1 person working the front desk and the line is out the door. We finally get a room and it was not at all what I expected. Cigarette burns in the couch, old furniture and decor, sink in the bedroom, and the smell were all the initial things I noticed. But the low quality sheets, and the fact that I thought my room was on the runway were the worst part of the night. I heard the train and airplanes all night! Lobby is decorated nicely and modern but that’s about it for this hotel. I should’ve paid closer attention to the pictures.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 2 weeks ago
Thank you for taking the time to write a review. I am glad you liked our lobby and decor. I hope you enjoyed our complimentary breakfast and evening reception. Regrettably, I see that we didn’t meet your expectations with the room and for that I am very sorry. Please know that we are working on updating and fixing all rooms and areas needed. I hope to be able to make it right and provide a better experience in the future.
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Stayed at the Embassy suites for a couple of days. Room attendants were super nice. Great pool and great staff. The breakfast was done really well, very organized. Best Embassy suites breakfast I’ve ever had. We’ll definitely stay again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 2 weeks ago
Thank you for taking the time to leave a review about your experience. I am happy to see that you enjoyed your stay and our complimentary breakfast. I look forward to welcoming you back in the near future.
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My family stayed here at the Miami embassy suites near the airport. Waiting to vacation on a cruise. Unfortunately my son wasn’t allowed to board the ship due to COVID vaccination rules. My family left on the cruise so my son and I came back to the hotel to wait the 8 days for their return. There were a few other hotels in the area for a lot cheaper price, but the customer service here is awesome. The breakfast was great! They suggested things for us to do while we were stuck in Miami. They helped me to find the best nightly rates. I will be staying here again next year when we go on our future cruise.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 3 weeks ago
Thank you for your review and for choosing us. I am happy to see that you had a great experience and that I will be lucky to welcome you back when you go on a cruise next year. I am sorry you missed the cruise but I am glad you were able to enjoy the city of Miami. I look forward to seeing you next year.
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After a dreadful experience with Royal Caribbean (0/10) in customer service, the staff at Embassy Suited Miami Intl. Airport made sure we had an unexpectedly great experience in Miami. Thanks Cassandra, Javier and the rest of the staff for your kindness and pointers on what to do around this wonderful city!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 3 weeks ago
Thank you for your recent stay and review. I am thrilled to see that our staff was able to assist you and saved your vacation. I am going to make sure to thank them for a job well done. We are here to assist you. I look forward to hosting you again in the near future.
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I recently stayed at this hotel and it was horrible. Worst experience I’ve ever had with a hotel. What started out with dirty sheets ended with our car being broken into with over $3000 worth of our daughter’s items in her suitcase stolen. Her entire business wardrobe gone. I was first told no cameras. But after speaking with the police, we found out the hotel had 2 security cameras within 20 feet where I car was parked. The hotel manager was completely nonchalant and acted as if I was a bother. Meanwhile the “security” officer stated “she wasn’t there” and wouldn’t give us her name or any info. She simply drove off on a golf cart. This hotel is advertised a “secure” lot with gate for long term parking. We paid for this service and came back to this nightmare. DO NOT TRUST THIS HOTEL! Such a disappointment from Hilton and Enbassy Suites. They have lost our business forever!…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 3 weeks ago
This is not the way I wanted you feeling like, Jennifer. I am very disappointed to see that you had a negative experience while staying with us. I am following up with the local police and we will continue to do so. Hopefully we can solve this very soon.
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Beware of staying at this hotel. Beyond the fact that rooms were disgusting, it is in a very unsafe area. While staying in “secure parking lot” our car was broken into, and when discussing with police this happens 2-3 times per day on this hotel property!!! Hotel staff including the manager could not care less!! The worst experience ever!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Clavel Jacques-Louis, General Manager at Embassy Suites by Hilton Miami International Airport
Responded 3 weeks ago
I am very disappointed to see that you had a negative experience while staying with us. I am following up with the local police and we will continue to do so. I will be taking the necessary steps to avoid this from happening again.
Read more
PRICE RANGE
$133 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites miami airport hotel miami, miami embassy suites
LOCATION
United StatesFloridaMiami Springs
NUMBER OF ROOMS
318
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Claim Your Listing Frequently Asked Questions about Embassy Suites by Hilton Miami International Airport
Which popular attractions are close to Embassy Suites by Hilton Miami International Airport?
Nearby attractions include Casino Miami (0.5 km), Clima Art Gallery (0.9 km), and Prestige Luxury Rentals (0.9 km).
What are some of the property amenities at Embassy Suites by Hilton Miami International Airport?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Miami International Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Miami International Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Miami International Airport?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Miami International Airport?
Conveniently located restaurants include Miranda Cuisine & Bar, Airport Cafe & Liquors, and Pollo Tropical.
Are there opportunities to exercise at Embassy Suites by Hilton Miami International Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Miami International Airport have an airport shuttle?
Yes, Embassy Suites by Hilton Miami International Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton Miami International Airport have airport transportation?
Yes, Embassy Suites by Hilton Miami International Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Miami International Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Miami International Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.