We had a wonderful time. Excellent place and excellent service! The rooms were great, drinks and food were awesome, and the location is perfect to head to south beach if needed or head back into Brickell
The staff was very friendly and accommodating, from front desk to valet to security to bartenders and beach staff. Got along well and had great service with Antonio Pelligrini on the beach. Our oceanfront room was fantastic. Will be back for sure.
Great experience at Eden Roc - can’t wait to go back. Everything was on point from the rooms, the staff, the overall service, etc. Very well organized to accommodate a big group! Highly recommend to all
I was very impressed with the quality of the Eden Roc and the customer service of the staff. Customer service was very intentional and everyone was kind and accommodating. We will be back. Also we’re pleasantly surprised with how awesome all of the food was at its different restaurants.
Located on mid beach you are close to the beach and shopping (approx. 10 mins from Lincoln Rd with an Uber). Not a very warm welcome by the check in staff surpised us. Rooms are okay but did expect them to be more up to date considering the price we paid and also the noice from the elevator and other guest were a bit loud. Not very soundproof. Very friendly and helpfull staff in general. Had breakfast one day of the seven days stay. Below average I’m afraid and also too expensive (this was the buffet).
Juan serving the outdoor pool area and Jillian at the front desk are fantastic. The staff are great here. The amenities are fantastic. The location to the beach and the upgrades when available are amazing.
Excellent service from both Samantha at the front desk and Juan the bellman! I asked to move rooms and each member of the team worked very hard to assist and ensure I was totally happy til the end of my stay! Thank you both for making my stay that much sweeter.
sunny afternoons at the pool and beach, good service and a good rest at night Silence at night, good bed, very good breakfast service.Very good service in general although the price is a little high. thanks
Love staying at the Eden Roc. Location is excellent, staff is very helpful, the rooms are very comfortable, and the hotel is beautiful. We went on a family trip and only stayed for one day, but definitely looking forward to coming back again in the future!
Great view from Ocean facing rooms. Love the balcony on Eden Roc rooms - sat outside early morning with a cup of coffee and thoroughly enjoyed it. Easy access to the beach - loved walking on the beach and seeing the sun come up over the horizon!! Food at Ocean Social and Nobu is very good!! very helpful staff. Only con I can think off is the traffic jams you have to deal with getting on or off Miami Beach - but Hotel was a great experience.
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