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Crystal Beach Suites Hotel

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Crystal Beach Suites Hotel
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368 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Greater London, United Kingdom
Reviewed yesterday NEW

The hotel was very well connected by public transport from Miami International Airport, and although it required at least one change on the buses or a couple on the Metrorail/mover/bus it was still fairly easy to find - something which is always nice when you rely on public transport! Though I would recommend not getting the 150 Beach max bus...

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Helpful?
Thank Karen W
Reviewed 3 weeks ago via mobile

Worse hotel ever was disgusting by far worse hotel I ever been in. Hotel was in bad area staff was awful straight up liars as soon as u walk in u notice bad smell and when u go in the room extremely bad smell roaches just plain nasty hotel I saw the room and I said good bye no way...

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Helpful?
Thank Da Te N
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

The North Beach area of Miami Beach on or near Collins Avenue and 71st Street has always been a nice and safe area to live, work and play. It also has beautiful beaches, cute shops and great restaurants. I do not agree with the comment that this is a bad area. I can think of many other areas in Miami...

Reviewed 4 weeks ago via mobile

Hotel good for a long staying and i enjoy a lot! But... I am used to staying at Crystal Beach since i was a kid. Its been 6 years since my last staying(my fam comes twice a year). And its been a tiring experience. Every day we are asked to pay for something that we had already payed, and not...

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Helpful?
Thank Maria S
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

No one from the hotel staff came to this guest's room. The guest walked to the elevator landing after exiting her room and found the General Manager having a conversation with a maintenance employee regarding paint work that was being done to the ceiling outside of the elevator. The guest was informed that there had been an issue with her...

Oslo
Reviewed 3 January 2017 via mobile

This place is in a bad condition, the aircon system smells really bad! So the air in the room was horrible.. the pool was really cold and you could see the dirt on the bottom. The pool was not friendly for small children. We did not have hot water in the shower and did not get compensated for that.. the...

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Helpful?
Thank SiljeGabrielsen
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Our pool may not be heated by heating equipment but it is clean. Very clean. If the guest did not have hot water when they used the shower, it would have been helpful if they would have let us know. It takes less than 10 minutes for one of our maintenance staff to replace a defective tank-less water heater. I...

Colombes, France
Reviewed 5 December 2016

This is not the best condo of the town, especially on the Beach ... but the location is absolutely perfect ... on the Beach :) With pool ... small condo ... on Collins Avenue ... We were not there to get the better hotel of Miami, just very nice one in the better place ... and this is the case!...

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Helpful?
Thank Alexandre V
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thanks. Crystal Beach Suites Hotel does have a "suite" location!

Santiago
Reviewed 1 November 2016 via mobile

Ok, so you are paying a cheap hotel, expect a cheap hotel. I stayed here with family, and overall it was ok BUT: - you can hear absolutely everything from the guy upstairs: going to the bathroom (#1 and #2) snoring, walking. Just awful. - Room smells. We still can't figure out what it was. - AC didn't work for...

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Helpful?
Thank MatiasSCL
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

So sorry to hear this. We are making many improvements to the hotel and inside of the suites everyday. New AC's have been installed in many of our suites over the last few weeks and months. Hope that this guest will try us again in the future so he can have a much nicer overall experience and recommend the hotel...

Reviewed 30 October 2016

I have stayed at the Crystal Beach Suites many times, it is always reliable and they are making efforts to update the property. They have two types of suites, the premium and the regular. There's a big difference and I would definitely recommend paying extra for the premium suites on the 4th floor. They are completely renovated and much nicer...

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Helpful?
Thank Grant H
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you for your honest assessment of our property and for taking the time to write a review. Look forward to your next stay with us and thank you for your business.

Jacksonville, Florida
Reviewed 1 September 2016

I like this hotel because the beach is right behind it. It has the old school Miami feel to it. Nice poo; area. It is a great location very peaceful. It does not have parking so you will have to pay to park in front of the hotel or walk down the street to the parking lot. There is a...

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Helpful?
Thank Genie C
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thanks for the nice review. We hope you come back soon.

Reviewed 9 August 2016

I stayed at this resort for 5 days in Miami with my sister, 3 year old son, and a teenager. Please stay on the newly renovated side of the hotel. I had to upgrade to a bigger room for my toddler to be comfortable. The location was great, the grocery, liquor store and Walgreens were all walking distance. The kitchen...

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Helpful?
Thank tee1234
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

Thank you for your kind words... We hope to see you again soon!

Reviewed 9 August 2016

Exchanged my 2 bedroom unit for a one bed unit because the wife had never been to Miami. The hotel is waterfront and if your lucky enough to get a room with a view , its an ok stay. the first room they tried to give me was so small and dated and to top it off we were welcomed...

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Helpful?
Thank Gerson L
Edward G, General Manager at Crystal Beach Suites Hotel, responded to this review

We now have a new fiber cable with a bigger pipe for internet traffic. We also have new long range access points on all floors. We also have a new gateway for the WIFI system. Our Free internet access for our guests is not the same as it used to be. We have had very few complaints about the internet...

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Amenities

Highlights
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crystal Beach Suites Hotel

Address: 6985 Collins Avenue, Miami Beach, FL 33141-3201
Region: United States > Florida > Miami Beach
Price Range: ₹ 9,595 - ₹ 15,700 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Beach Suites Hotel 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Crystal Beach Suites & Health Club Hotel Miami Beach
Crystal Beach Suites And Health Club
Crystal Beach Hotel Health
Hotel Style:
#102 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Beach Suites Hotel staff and other travellers.
22 questions
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Atlantic City, New Jersey
6 months ago
Dawsonville, Georgia
over a year ago
over a year ago

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Questions? Get answers from Crystal Beach Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea front room”
 of 5 bubbles W7521TBkarenw, 22 Feb 2017 | Read review
“View on the beach and the pool on the back of the hotel”
 of 5 bubbles alexandrev899, 5 Dec 2016 | Read review
“Go for premium suites and ask if they have with ocean view.”
 of 5 bubbles 160granth, 29 Oct 2016 | Read review
“Don't bring valuables because you will not be able to see your car. Don't ever leave valuables in a Miami hotel room.”
 of 5 bubbles 810geniec, 1 Sep 2016 | Read review
“upgrade to the newly renovated side, parking is very expensive there is a daily rate.”
 of 5 bubbles tee1234, 9 Aug 2016 | Read review
5 of 5