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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
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1,605 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
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Showing 982: English reviews
north miami beach, United States
Reviewed 9 January 2017

i gave an deposit because i paid cash but when it was time to check out the said i never made a deposit but mind you thats hotel rules if pay cash need deposit.so when i was ready to check out i went ot the front desk to the money and they telling me i never had a deposit and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank edlynet
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear edlynet, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with our front desk staff and will reach out shortly to further assist. Thank you for alerting us to this issue, and we hope you’ll give...

Southern Poland, Poland
Reviewed 7 January 2017

The hotel is over-priced for what you get. The rooms (especially the kitchen/bathroom) are dated and in various states of disrepair. The beds are of poor quality. The internet connection is slow. The service is generally average. However, there are excellent ocean views and beach access.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 127walterk
Mariela P, Front Office Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We greatly value your feedback. I am happy you enjoyed our location and views but apologize you found us overpriced. I'm sorry also that the suite you stayed in was not to your liking. You have every reason to expect perfection and I'm so sorry we...

Toledo, Ohio
Reviewed 7 January 2017

Location is awesome to take family to the beach. Staff is hospitable and helpful. Rooms need updating and thorough cleaning. For price one would expect cleaner facilities and updated accommodations especially with close proximity to the beach.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank anthonypP1LO
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear anthonypP1LO, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so...

Chicago, United States
Reviewed 3 January 2017

Very nice staff but the hotel is in very bad condition. Price is way to high for the this old and outdated hotel. Terrible pool. We were afraid to eat at any of the restaurants on the property. The market they have in the hotel was a joke. You can do better.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stevenmC3290NF
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear stevenmC3290NF, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Oxford, Michigan
Reviewed 3 January 2017 via mobile

Generally takes a lot for me to write a negative review since I will just normally let it go but this was a huge disappointment. In transparency I'm a Hilton Diamond member and travel...A LOT. Had a 3 bedroom suite that should of been immaculate but was anything but. From the smoke detector chirping Twice to the less than clean...

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Helpful?
1Thank JHallOxford
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear JHallOxford, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we will...

Owen Sound, Canada
Reviewed 2 January 2017

The ocean view was amazing. But the room was awful. It felt like the room had been trashed and then not repaired. The kitchen was old rusted smelled and in desperate need of renovations. The bathrooms are old and dingy. The wallpaper was old and peeling. We cancelled and had to find another hotel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank staysomeplace
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear staysomeplace, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us...

Los Angeles, California
Reviewed 30 December 2016

We stayed here for 2 days/nights after our cruise. It's a bit far from Miami but it's a very nice friendly neighborhood. The beach is miles long with white sand and clear blue water. We walked to the supermarket nearby to get grocery and cooked in our suite. The property is dated and the rooms are showing signs of wear...

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Helpful?
Thank TravelBug128
Mariela P, Front Office Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear Guest, Thank you for your review about your recent stay at the Double Tree by Hilton Ocean Point Resort. We're all truly delighted to hear you enjoyed your time with us and you are correct, our location is outstanding: out of the hustle and bustle but still close enough. Thank you again for your kind words. We apologize you...

Tinley Park, United States
Reviewed 27 December 2016

Ocean Point Resort is a typical DoubleTree and lives up to what you would expect at a Hilton brand hotel. But the wait staff, front desk, and valet are the BEST in the area. The people that this hotel employs treat all guests with respect and friendliness.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Loretta P
Mariela P, Front Office Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear Guest, Thank you for sharing your experience with the TripAdvisor community. It means a lot when guests take time to leave a thoughtful review, and a gesture like this does not go unnoticed. We're thrilled to hear how happy you were with the service you received! We're very fortunate to have a team that works tirelessly to ensure all...

USA
Reviewed 26 December 2016

We had quite an expansive 2 bedroom suite. It had a functional kitchen, washer/drying, 2.5 baths, 3 balconies, a king bedroom and a second bedroom with 2 double beds. While this was perfect for a family, one should expect that each unit will differ since they are owned rather than just hotel rooms. We had some interesting features in ours....

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Helpful?
1Thank bjhotel
Jason R, Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We are a condo/hotel so you can expect some minor differences from room to room however each suite features a Jacuzzi tub for your enjoyment. We are proud to be a family friendly resort hotel located on the beach in Sunny...

Pearl River, New York
Reviewed 23 December 2016

The beaches are clean, the water was warm and scuba diving in key largo was fabulous. We rented a car and paid garage fees. The next time we will take the shuttle. There is no need for a car. Everything is in walking distance. Fantastic restaurants nearby. Uber to South Beach just for the fun of it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank R8863HUkathleenm
Jason R, Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear guest, Thank you for your comments. We are happy to hear that you enjoyed your time with us and we look forward to seeing you again. Happy Travels,

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Near Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

Address: 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160-3410
Region: United States > Florida > Miami Beach
Price Range: ₹ 13,839 - ₹ 27,878 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach 3.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Hilton Hotels Direct so you can book your Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Ocean Point Resort And Spa - Miami Beach North
Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
Doubletree Miami Beach
Hotel Style:
#8 Top resorts Hotel in Miami Beach
#32 Spa Hotel in Miami Beach
#37 Family Hotel in Miami Beach
#41 Business Hotel in Miami Beach
#62 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach staff and other travellers.
57 questions
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Questions? Get answers from Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side do not get sun anytime.”
 of 5 bubbles tsully47, 21 Feb 2017 | Read review
“Suites are larger than the typical hotel suites”
 of 5 bubbles GeoffChing88, 24 Jan 2017 | Read review
“Rooms on the north side of the hotel are best, facing the park. Or a corner room.”
 of 5 bubbles SHERKANBear_De_, 5 Dec 2016 | Read review
“make sure you get an ocean view”
 of 5 bubbles anchor70, 15 Nov 2016 | Read review
“oceanview with balcony wont dissapoint”
 of 5 bubbles yedid367, 13 Nov 2016 | Read review
5 of 5