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This is our second year in a row to stay at the Delano. We had a great experience last year, so we decided to return again for a short stay this year. One word comes to mind as I write this review: Consistency !
Always a great experience here. No one does service like the Delano. Their pool is also above and beyond. I've been coming here for over 14 years and can't wait for my next visit! Treat these people like gold... they are an wonderful and amazing...More
Delano exceeded all expectations. Upon entering the small curved driveway,you are greeted by cheerful valets and whisked through yards and yards of gauzy white curtain panels blowing in the Miami wind. Sexy lobby, lovely tiny bar to the side, opens up to the pool and...More
If you like design, definitely and a great hotel to stay, centrally located at south beach. Great Pool easy access to the beach ... food was great a bit pricey for the portions served. I did enjoy my stay.More
Response from MsBrittanyB, Manager on Duty at Delano South Beach HotelResponded 4 days ago
Thank you for the feedback! We are thrilled to hear you enjoyed your stay. You taking the time to share your experience means a lot to me and the rest of the team. We hope to welcome you back again soon!
Halls are a bit too dark, room had very strong bleach odor, check-in process took longer than it should have due to girl not knowing what she was doing, pool closes at 5 PM!
Other guests on our floor had no regard for other travelers...More
1 Thank Pamela S
Response from MsBrittanyB, Manager on Duty at Delano South Beach HotelResponded 6 days ago
Thank you for your recent stay. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the team and will be addressed immediately.
It definitely does not have a clubbing atmosphere. When we were there most of the guests were older. Drinks and food is expensive so be prepared but also very good. Pool area is very nice. Go through the gate in back and... More
It definitely does not have a clubbing atmosphere. When we were there most of the guests were older. Drinks and food is expensive so be prepared but also very good. Pool area is very nice. Go through the gate in back and take a beautiful walk on the beach.