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Hotel Shelley

Booking.comUS$ 155*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Shelley
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1,397 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
Des Moines, Washington
Reviewed 13 September 2014

Came to check in around 11pm, was received by a mr Matthew, who could not find our reservation and told us to leave because we did not have proof of it. that was our ruff start from a person that did not show any sympathy toward us. we got lucky that someone walked in and this employee of yours told...

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Helpful?
1Thank Anthony G
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Anthony G, We would like to thank you for sharing your feedback with us, and all of our future guests! I am terribly sorry that you had an issue with your reservation. We strive to provide outstanding service, in every situation! I apologize that it not what you were given! I see that the tables turned when German...

Ottawa, Canada
Reviewed 11 September 2014 via mobile

Stayed at this hotel last weekend for a quick trip to Miami. The hotel is a prime location, has upbeat music and overall is amazing!! The staff was amazing, so welcoming and kind. However, the bartender that worked Saturday the 6th during the day (a guy) was extremely rude and ignorant. He was more concerned about groping and making out...

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Helpful?
Thank A C
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Afternoon A C, Thank you for your wonderful 5 star review! We are very glad to read that you had such a splendid time here at Hotel Shelley! The location is definitely prime, as we are in the heart of South Beach! Our staff all work hard to make sure that everyone is having a memorable time! I will...

Reviewed 6 September 2014

Celebrated my bday here with my BFF!! The hotel was amazing! Clean, upbeat and there's a bar in the lobby. Great staff, everyone is good looking! Nelson was awesome! So nice, he greeted us with a gorgeous smile! Gwen was so helpful as well! She showed us this diner/restaurant close by. Food was delish! Location was perfect. Close to everything....

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Helpful?
1Thank Chrissy822
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

HAPPY BELATED 26TH BIRTHDAY Chrissy822!!! Thank you for this absolutely beautiful review! We appreciate that you have chosen to stay with us, for such a special occasion. Thank you as well for your kind words regarding our superstars Nelson and Gwen! You said it best - they are truly the epitome of good service and spirit and we are beyond...

Reviewed 4 September 2014

A groups of you stayed here for Labor Day weekends and we loved it. We were in walking distance to the beach and all the restaurants. The customer service we received from Gwen and Oliver was great. The best perk of all is the free happy hour from 7-8pm. I would have no problems staying here again.

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Helpful?
Thank Kaistar26
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Happy Friday Kaister26, We are delighted to read your wonderful review! We are located within walking distance to a lot of things here on South Beach- bars, restaurants, clubs, shops, beach, etc. I am glad that you were given fantastic service from Gwen and Oliver! We would love to host your next visit to Miami! Katrine

San Pablo, California
Reviewed 2 September 2014

This hotel is very chic, luxurious, and excellent...Just a few steps from the beach, restaurant and near places to enjoy the nightlife. This hotel I would recommend for couples, groups, and individuals who want style packed into a tiny place with its beautifully styled decor. Although I stayed there in 2012, I always think of my next trip to Miami...

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Helpful?
Thank peapod764
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there peapod764, There is nothing that we love to read more then wonderful 5 star feedback! We are delighted to know that you had such a great time here with us! We are located in the heart of South Beach, just blocks from all the action. We look forward in hosting your next visit to Miami! Katrine

Reviewed 31 August 2014 via mobile

Great Hotel. Great location, one street away from the beach, and is in the center of everything. GWEN was AWESOME anything I needed she took care of it. Hookah and Happy Hour was a major plus. The only problem I had was that the hotel room was too small

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Helpful?
Thank michaella w
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello michaella w, There is nothing that we love to read more then lovely 5 star feedback! We are delighted to know that you had such a great time! I will make sure that Gwen is aware of your lovely praise! We hope to have you stay with us again in the near future! Katrine

Reviewed 31 August 2014 via mobile

Gwen at the front desk was very courteous and so easy to talk to. She made sure we were taken care of. The happy hour and the bartenders were awesome! If I had one "negative" thing to say it would be that the room was small. But the decor was pretty neat.

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Helpful?
Thank Ayesha C
Reviewed 27 August 2014

So went to Miami beach for my BFF BDAY ! The staff were great very proffesonal Nelson and the gentleman behind the desk were sweet and nice to look at both women were so nice especially Gwen !!!! I will be back !!!!

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Helpful?
1Thank Jennylovenyc
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Thank you for your recent visit to Hotel Shelley and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Nelson. Nelson is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious...

New York
Reviewed 9 August 2014

The hotel was a awesome experience, the second I walked into the lobby I was amazed. I came to Hotel Shelley with my family for a weekend, our rooms were small but cute. The staff was amazing and very attentive to all of our needs... a want to give a big thank you to the bartender Shirley, she was really...

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Helpful?
1Thank Nick A
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

This review is fabulous, Nick A! We really appreciate you taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Shirley. We are so fortunate to have team members like her who genuinely care about each and every guest. SO glad you felt the love! Thank you so much...

Reviewed 9 August 2014

A good budget hotel in central Miami just off Miami beach. Close to all shops, restaurants and bars. The lobby area is a boutique style with a nice bar inside, when you book a room here you get free drinks from 7-9pm, which is a bonus! The corridor to our room smelt of alcohol, but I mean what do you...

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Helpful?
Thank Michelle L
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Michelle L, We would like to thank you for the time you took to share your feedback! We are located in the heart of South Beach, just blocks from all the hottest spots. I see that you were able to take advantage of the complimentary cocktail hour from 7-8PM. It's the perfect way to start the night off...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Shelley Hotel
Shelley Hotel
Cuisines: American
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Shelley is product of a flawless marriage between comfort and affordability. Located just steps from the ocean, the Shelley is a favorite to travelers who enjoy an unpretentious atmosphere and prime location at a good price. Our vibe is chill. We're talking bathing suits and flip flops...all day long. The laid-back ambiance and gracious staff of the Shelley prove ideal to the casual traveler who's looking for a place where anything goes. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 

Additional Information about Hotel Shelley

Address: 844 Collins Ave, Miami Beach, FL 33139-5808
Region: United States > Florida > Miami Beach
Price Range: ₹ 6,678 - ₹ 15,796 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Shelley 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shelley staff and other travellers.
16 questions
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Questions? Get answers from Hotel Shelley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on the 3rd floor, less noise and traffic in the hallways.”
Shnikah, 18 Apr 2017 | Read review
“Go somewhere else!”
chaesitybyrd, 11 Apr 2017 | Read review
“Room was very modern contemporary style. Mattress is on the soft side. No beach towels provided so bring your own if possible. As th bathroom I as mediocre bring a pair of lip flops to wear in the room. ”
399lanay, 29 Mar 2017 | Read review
“quartos sao razoalvel , o hotel tem um cheiro horrível de produlto”
licinharamires, 23 Mar 2017 | Read review
“Change the bedroom sheets and more than one face towel for an 2 adult bedroom.”
taylorf885, 20 Mar 2017 | Read review
5 of 5
Booking.com
US$ 155* /night
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TripAdvisorUS$ 155
HotelsForEveryoneUS$ 242
Expedia.comUS$ 220
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Prices are for 1 room, 2 adults
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