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Hotel Shelley

Booking.comUS$ 155*
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May 7 May 8
1 room 2 adults 0 children
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Hotel Shelley
Hotel Shelley
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1,396 Reviews from our TripAdvisor Community

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Showing 1,124: English reviews
Richmond, Texas, United States
Reviewed 19 November 2014

it is in a very good location and the front desk staff is exceptionally polite with the exception of Oliver. He did not want to lock our belongings up as we waited on the super shuttle to get the airport and in fact argued with me about it!! Nelson is very very very very polite though so dont let Oliver...

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Helpful?
Thank Misses H
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Your feedback means the world to us Misses H!!! We apologize that your stay was not a 5 star one! I spoke with Oliver about this comment. We did not have space therefore were not allowed to accept more bags. I am sorry that there was a misunderstanding!! I am glad that you were given exceptional service by Nelson! I...

Reviewed 17 November 2014 via mobile

Very good service. They try to meet any special needs as well as offer tips for near by restaurants and such. They even have an hour of open bar for guest over twenty one. Seems like locals enjoy the music they provide during this hour as well! !

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Helpful?
Thank Shavon H
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello Shavon H, Your kind words regarding your recent stay, are very much appreciated! We are stoked to read that you had such a great time with us! We would love to welcome you back again soon, for another memorable time! Katrine

London, United Kingdom
Reviewed 17 November 2014

Upon arrival at Hotel Shelley, the receptionist made us wait almost 40 minutes while another couple were checked in, even though we arrived before them. The hotel receptionist had the worst attitude of anyone we have met in our extensive travel experience. The young lady of medium build has medium length brown curly hair and wore glasses, her name is...

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5Thank KTD1978
Reviewed 16 November 2014

Shelley is a great hotel! Very good location, nice room.. The stuff is verrrrry friendly!! Nelson is the best, he's so friendly, helpful,... I will stay here again when I come back to Miami. I love it!

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Helpful?
Thank Sultandag
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

What a fabulous review Sultandag!! Thank you for sharing it with us! The location of Hotel Shelley is prime, as we are in the heart of South Beach! We would love to welcome you back soon, for another memorable time! Katrine

Nokomis, Florida
Reviewed 13 November 2014

The Hotel Shelley is cute, clean, location is perfect. Is it a 5 star resort, nope & not trying to be. It is classic Art Deco, it is old, the rooms are small. BUT the rooms are fresh, clean comfy & you are in South Beach, for this price, can't beat it!!

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Helpful?
Thank J-ANNA4527
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

So many good things must come with a price! In this case literally not figuratively. Thank you for all the praise! We are delighted that you had such a great time here! We hope to see you again soon! Katrine

Nokomis, FL
Reviewed 13 November 2014

Price, location, clean, cute, The Hotel Shelley fits the bill. The staff could be a tad nicer (housekeeping was very nice) I would stay here again for certain. The room was fresh, the bed very comfy. Small yes, but you're in south Beach, not hanging in the room!

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Helpful?
Thank liligraceroses
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. I will make sure to share your feedback with all of our team! We truly appreciate the kind words and hope to see you and...

Reviewed 4 November 2014

The place is beautiful. All the stores are right here so covenant to walk if you don't have a car the guest services are wonderful specially Gwen Henfield she was so helpful and very polite. The Beach is across the street just breath taking.I'm from New Jersey so yes I will deff.be back!!!

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Helpful?
Thank Angie_Vargas
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

This review is fabulous, Angie_Vargas! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Gwen. We are so fortunate to have team members like her who genuinely care about each and every guest. SO glad you felt the love! Thank you so much and...

Atlanta, Georgia
Reviewed 30 October 2014

My usual hotel was under new management and significantly more expensive than what I was used to paying so I checked on hotels.com for a less expensive option. I won't lie I was skeptical about choosing Hotel Shelley because of location and price advertised. I didn't think it was possible for it to be a great hotel at such a...

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Helpful?
1Thank NiQui30
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hat’s off to you too, NiQui30! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate your naming Vincent. It is great to know that the genuine care that you felt from him resonated and we are incredibly fortunate to have team members...

EAST LONDON
Reviewed 29 October 2014

Stayed at plenty of hotels on south beach over the past few years, and this one goes into the ''OK'' category. Happy hour I think offered free drinks around 7 or 8 but we didn't make use of it as either we were never there or were getting ready to go out. TV had minimal channels compared to the Chesterfield...

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Helpful?
Thank MANDLA2210
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Afternoon MANDLA2210, Thank you for sharing your honest feedback with us, regarding your recent stay! We strive to provide a memorable experience to all of our guests. I am terribly sorry that is not what you experienced. I will make sure that the Director of Housekeeping is aware of this. We will work to make sure this never happens...

Reviewed 24 October 2014

Fun place. I stayed a few years ago for an entire July with a mate. Rooms have good air con, t.v, etc quiet too. Price was good too, changes per season and weekends. Great location for a breakfast on the corner in a cuban restaurant. Clubs nearby, beach two streets away. shops everywhere. I spent 4 weeks there and then...

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Helpful?
1Thank Jonathan T
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Your review is fabulous Jonathan T!!! Thank you for sharing your feedback with us! Here at Hotel Shelley we offer unbeatable prices, for a fun filled time in the heart of South Beach! We provide our guests with a complimentary cocktail hour nightly from 7-8PM. We are glad that you were able to take advantage of it! Please come back...

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May 7 May 8
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Shelley Hotel
Shelley Hotel
Cuisines: American
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Shelley is product of a flawless marriage between comfort and affordability. Located just steps from the ocean, the Shelley is a favorite to travelers who enjoy an unpretentious atmosphere and prime location at a good price. Our vibe is chill. We're talking bathing suits and flip flops...all day long. The laid-back ambiance and gracious staff of the Shelley prove ideal to the casual traveler who's looking for a place where anything goes. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 

Additional Information about Hotel Shelley

Address: 844 Collins Ave, Miami Beach, FL 33139-5808
Region: United States > Florida > Miami Beach
Price Range: ₹ 6,931 - ₹ 15,935 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Shelley 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shelley staff and other travellers.
16 questions
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Questions? Get answers from Hotel Shelley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on the 3rd floor, less noise and traffic in the hallways.”
Shnikah, 18 Apr 2017 | Read review
“Go somewhere else!”
chaesitybyrd, 11 Apr 2017 | Read review
“Room was very modern contemporary style. Mattress is on the soft side. No beach towels provided so bring your own if possible. As th bathroom I as mediocre bring a pair of lip flops to wear in the room. ”
399lanay, 29 Mar 2017 | Read review
“quartos sao razoalvel , o hotel tem um cheiro horrível de produlto”
licinharamires, 23 Mar 2017 | Read review
“Change the bedroom sheets and more than one face towel for an 2 adult bedroom.”
taylorf885, 20 Mar 2017 | Read review
5 of 5
Booking.com
US$ 155* /night
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TripAdvisorUS$ 155
HotelsForEveryoneUS$ 242
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Prices are for 1 room, 2 adults
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