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Shelborne South Beach

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Shelborne South Beach
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1,506 Reviews from our TripAdvisor Community

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There are newer reviews for Shelborne South Beach
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Showing 1,221: English reviews
hamilton
Reviewed 30 June 2016

Great customer service and friendly staff. Room was clean. Pool and lounge area is clean and beautiful. Beach is located just outside the hotel and the beach is very clean. Would definitely stay at Shelborne Wyndham grand again.

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Helpful?
Thank sherriebiggley
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear sherriebiggley, Thank you for your review! We are thrilled to hear that you received excellent customer service from our staff. We strive to go above and beyond for our top priority, you! Our pool and beach area is the perfect way to relax during vacation! We appreciate your valuable feedback, and hope to see you again soon! Warmest Regards,...

Fort Lauderdale, Florida
Reviewed 30 June 2016

Just realized a big event at the Shelborne for one of my group. All the contacts at the hotel were very nice and flexible to help us make a great event. From the sales manager to the convention manager, banquet manager to the front desk, everybody was ready to do everything to make ourselves and our clients happy. The Pros:...

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Helpful?
Thank alex13220
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear alex13220, Thank you for choosing the Shelborne Wyndham Grand for hosting your corporate event! We are glad that our staff assisted your group and were flexible in meeting and exceeding your needs. Our staff strives to personalize each guest experience to ensure the best possible outcome! We are glad that you enjoyed our restaurant, The Sarsaparilla Club! The restaurant...

Austin, Texas
Reviewed 30 June 2016

The hotel was clean, professional and centrally located. The lobby has great air conditioning. The lobby is bright and open, there are several art-deco sitting areas. The beach club was serviced by Alan, Dominic and Jose. Alan works so hard is so polite and friendly. Dominic was our server and he was excellent. The hotel restaurant Sarsparilla is working out...

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Helpful?
Thank digitalcake
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear digitalcake, Thank you for choosing the Shelborne Wyndham Grand for your stay! We are delighted that you enjoyed your time at the beach with Alain and Dominic! They always provide our guests with the best possible service to create memorable, lasting experiences. We would like to apologize that your experience in our restaurant did not exceed your expectations. We...

Hamilton, New Jersey
Reviewed 30 June 2016

Always contact the hotel direct to learn if there is work being done or some local distraction. Looking out of my beach front window, I could see laborers doing construction on the roof-top of the adjoining building from sun up to sun down.

Review collected in partnership with this hotel
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Helpful?
Thank dad628
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear dad628, Thank you for choosing the Shelborne Wyndham Grand for your stay! We apologize that you were inconvenienced by the construction being done by the hotel next door. We hope that you enjoyed our amenities at our property during your stay! We appreciate your review, and hope to see you again on your next visit to Miami Beach! Warmest...

Orlando, Florida
Reviewed 29 June 2016

The food and service was very good. My wife lost her wallet. She left it in the safe and the manager Lissette was very helpful and courteous . She recover the wallet and expedited it to us immediately.

Review collected in partnership with this hotel
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Helpful?
Thank johnbB784TD
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear johnbB784TD, Thank you for your feedback! We are thrilled to hear that you enjoyed the food and service you received! Lissette always offers helpful and courteous service to our guests. We are glad that your wallet was recovered and sent to you shortly after your departure. We appreciate your review, and we look forward to seeing you again! Warmest...

Mustang, Oklahoma
Reviewed 29 June 2016

the room was small, no ice machines on any floor have to go to the lobby for ice, sheets felt damp every night, had an event going on the weekend we stayed and the pool was closed to hotel guests all day Saturday, hotel bar not open on Sunday, I expected more from a Wyndham property

Review collected in partnership with this hotel
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Helpful?
Thank Denise T
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Denise T, We are delighted to hear that you were pleased with our convenient location! We would like to apologize for the inconvenience you experienced by not having ice machines on each floor, however, our staff responds promptly to any guest request. We apologize that the pool was closed due to a private event. We hope that you were...

Chicago, Illinois
Reviewed 28 June 2016

I have never written a review but I had too after my experience at the Shelbourne. I came down to Miami for Irie Weekend and really did not to know what to expect since it was my 1st time staying there. Long story short it was great all the way around. My room was nice & waking up seeing the...

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Helpful?
1Thank Clif M
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear c m, We are thrilled to hear of your positive experience while staying with us last weekend! We are glad that you enjoyed your room, and got to experience the breathtaking ocean views in the morning! Our staff is always willing to offer assistance to our guests, and ensure an enjoyable experience! Susie is a wonderful example of going...

Reviewed 28 June 2016 via mobile

The Shelborne is probably one of the best hotels in the South Beach area. Recently renovated and it has this classy art deco architecture. Rooms are small compare to other hotels but they are comfortable, clean, cozy and you can get a nice rest. Wifi included. Gym available. Pool area is beautiful. The hotel is right in front of the...

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Helpful?
1Thank Nando C
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Nando C, Thank you for your feedback! We are glad that you enjoyed our art deco, modern decor. We take great pride in the appearance and ambiance of our property, to ensure an enjoyable time for all of our guests. Our pool area is the best way to relax and enjoy a beautiful South Beach day. We are glad...

Hamburg
Reviewed 28 June 2016 via mobile

My wife and I were staying for three days at this hotel. Already the checkin was a disaster, not that we only got the room just at 16:00, but that the estimated check in time was always prolonged by another hour and a another hour and another ... Guys really!!??? Room was not cleanded probably, found shower gel and clothing...

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Helpful?
Thank DonSkiboni
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear DonSkiboni, Thank you for your feedback! We would like to apologize that the Housekeeping service fell below your expectations. Please know that our staff has high levels of expectations, and having items left behind in the room is not accceptable, and definitely not the standard in which our staff performs. We apologize that your room key deactivated prior to...

Atlanta, Georgia
Reviewed 28 June 2016 via mobile

Great hotel I recently was there for four days on business beautiful banquet hall great pool with cabana nice location friendly staff comfortable beds beautiful television nice view definitely recommend if you're in the Miami area. Pay for parking

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Helpful?
Thank Vacationbabay2014
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Vacationbabay2014, Thank you for your feedback! We are delighted to hear that you had a great stay! Our staff always go above and beyond for our guests and always ensures that each guest experience is personalized and unique! We are glad that you enjoyed our beautiful pool and cabanas. We appreciate the recommendation, and hope that you visit again...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: ₹ 15,499 - ₹ 38,446 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline and Cheap Tickets so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#46 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Hotwire to secure a deal. Select "miami beach" + four stars+ and Collins Avenue”
 of 5 bubbles msmargaretg, 9 Feb 2017 | Read review
“Try to get a beach view and the higher up the better. Its a quieter.”
 of 5 bubbles 283gerardoc, 8 Feb 2017 | Read review
“Stay away from elevator shaft and garbage chute, elevators make noise and it will drive you crazy...”
 of 5 bubbles 548rickj, 4 Feb 2017 | Read review
“Beach front with balcony is the best!”
 of 5 bubbles DebNDayton, 2 Feb 2017 | Read review
“balcony over pool”
 of 5 bubbles da149, 28 Jan 2017 | Read review
5 of 5