Christine was very helpful and kind. Service was wonderful. very clean. beds were made comfortable and clean. beaches were beautiful and calm. Staff was very accommodating and respectful. Food and drinks were great
Stayed here for a long weekend with family and had a wonderful time. The rooms were small but roomy. I was afraid that the mattresses would be rock hard, but thankfully, VERY COMFORTABLE plus great pillows. We had two rooms with private balcony overlooking the pool. The only thing we missed having was a refrigerator. But, then again , we didn't inquire if they were available. The pool was a decent size with plenty of lounge chairs. They had some private cabanas that you could use if no one had them reserved. Nice DJ at the pool, only on weekends, but he leaves way too early. If the beach is your thing, the hotel has a spot reserved on the beach where you can get towels and chairs for free. Very nice touch!!! My advice is to cross the street, go behind the ONE hotel and get to the beach that way....nicer walk than Collins Ave. Staff was exceptional....thank you to Karina and Isaiah , from check in to check out and check in again after our flight had been canceled. Oh and they give you warm chocolate chip cookies at the desk anytime you ask. Shout out to Bob the bellman, who took care of us during check ins and check outs....and everything in between. The food was really good at the pool/bar area. We did have a bit of a wait, but the hotel was packed. A bit of advice to management....please keep the food and drink service at the pool area open a little later, it's so much more convenient. They do have an upscale restaurant near the front entrance, however, we never had the chance to go. Last but not least, we would like to thank the GM David, I swear that man lives there. He was present almost everywhere we went, day and night. Always with a smile and asking if there was anything he could do. Hey David, did you get those local maps to give visitors for the front desk? LOL…
Hotel was great. The room was very clean and staff was very nice. Pool area was very nice. Food and drinks were good as well. Christian was great. Always helpful at the beach. Would definitely go back!
Great hotel. Highly recommend. Will definitely come back. The hospitality was really great and they were able to help us out with all our needs. Christian was also amazing company and was very accommodating!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing