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Metropole Apartments

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838 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Philadelphia, Pennsylvania
Reviewed 30 April 2015

My girlfriend’s and I were in Miami to celebrate a birthday; we had a great stay at the Metropole Hotel (Miami).The hotel rooms had wonderful interiors. We were impressed and appreciated the management service by Ms Kedi and her staff who gave us a warm, comfy welcome, very helpful and made sure that we were well take care off. They...

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Helpful?
Thank laura0099
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

This review is fabulous, laura0099! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Kedi. We are so fortunate to have team members like her who genuinely care about each and every guest. SO glad you felt the love! Thank you so much and...

Reviewed 29 April 2015 via mobile

This place is good if you are looking for something different rather than all the chain hotels around Florida. Funky decor, older building with predictble quirks (our bathroom door was really hard to swing all the way closed), and hit and miss views. The employees were super friendly and the location was practically perfect.

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Helpful?
Thank Erin_Nodak
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello there Erin_Nodak, We appreciate the time you took to share your honest feedback with us, and all of our future guests! We are definitely not your chain hotel. We are a funky and sophisticated boutique hotel located in the heart of all the action. Come back again soon! Katrine

Reviewed 22 April 2015 via mobile

Alot of positives in this well located property. From the start had the bellman david help me with my heavy luggage and welcome me to the metropole. They have a little pool but feels and looks that the premises are well maintained . My room has a modern clean kitchen with all the applainces you need too cook with thats...

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Helpful?
1Thank Machete305
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hat’s off to you too, Machete305! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning David, Becky, and Jenny by name. It is great to know that the genuine care that you felt from our team resonated and we are...

New York City, New York
Reviewed 22 April 2015

From the minute we arrived at the hotel, we felt welcomed. We spoke to Kede at the front desk and she helped to get us checked in early and she arranged it so we could check our bags and go to the beach while we waited for our room to become available. The suite was gorgeous and very clean. All...

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Helpful?
1Thank dsantana625
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

You like us! You really like us! dsantana625, thank you for making our day with your spectacular 5 star review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care...

Broadstairs, United Kingdom
Reviewed 21 April 2015

The apartments were well equipped with a small kitchen area and all the utilities needed if you wanted to stay in and cook. Also a small dining area, lounge with sofa bed and double bedroom with huge closets. The decor was a little dated and could do with updating but overall clean and tidy. The courtyard area was small but...

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Helpful?
1Thank K8tieBee
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello K8tieBee, We truly appreciate the time you took to share your honest feedback with us! The rooms that are out to the street tend to be louder then other rooms. If we were aware that you were bothered by the noise while you were in house, we would have moved you to another room immediately! I hope that you...

Reviewed 21 April 2015 via mobile

Stayed during aviation confrence for business here at metropolis and they did not disappoint had my room ready upon me check in early and felt welcomed and special. The staff was on point with any question I provided them with. The manager Jennifer even gave us her personal number in case of anything she was accomadating and charming. Clean room,...

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Helpful?
Thank rogergainsville
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

rogergainsville, thank you for this absolutely beautiful review! We appreciate that you have come back to see us and consider Metropole, a place you love coming back to. Thank you as well for your kind words regarding our superstars Jennifer and Dave! You said it best - they are truly the epitome of good service and spirit and we are...

Fort Lauderdale, Florida
Reviewed 14 April 2015

I live in Fort Lauderdale and invited a couple of friends over for a birthday South Beach weekend. At first glance I thought this hotel would be great because it within walking distance to the beach. That is the ONLY pro. The cons: dark, moldy, unkept rooms! The ventilation is horrible and caused my allergies as well as my friends...

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Helpful?
Thank Vanesa R
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Evening Vanesa R, We appreciate the time you took to share your honest feedback with us, and all of our future guests! First and foremost HAPPY BELATED BIRTHDAY! Thank you for choosing to stay with us for such a special occasion! I am terribly sorry that your time spent with us was not a 5 star one! We are...

Georgia
Reviewed 14 April 2015

My kids and I stayed at the Metropole three times. We did business with Kedi Masendeke. Kedi and her team provided exceptional service. We will not consider staying at another hospitality facility. Not even for a lower price.

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Thank Lee P
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

There is nothing better then a 5 star review Lee P!! We are stoked that you had such a great time here at Metropole! Kedi is absolutely amazing, and all of our guests think so as well! We would love to have you stay with us again, in the future! Katrine

Reviewed 3 April 2015

Wow what a weekend definitely enjoyed the wmc weekend so much fun. And the metropole made it that much more enjoyable with there hands on service with my family. Big thanks to Carlos, Becky and Dave. Had so much fun at the courtyard too cute. Oh yea Steve madden is right there love shoes by the way so you can...

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Helpful?
1Thank Ginnacane
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hat’s off to you too, Ginnacane! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Carlos, Becky and Dave by name. It is great to know that the genuine care that you felt from our team resonated and we are...

Reviewed 1 April 2015

My stay was one of a few stays in south beach that ive enjoyed. Upon checking in the staff was helpful as can be. The rooms clean and big enough for family. The location is great. One block from beach and shopping. jenny thank you for everything and helping me with my family and our situation.

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Helpful?
Thank donnyarie
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Thank you for your recent visit to Metropole, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Jenny. Jenny is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious manner....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 

Additional Information about Metropole Apartments

Address: 635 Collins Avenue, Miami Beach, FL 33139-6249
Region: United States > Florida > Miami Beach
Price Range: ₹ 10,850 - ₹ 69,216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Apartments 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Metropole Apartments Miami Beach
Metropole Apartments Hotel Miami Beach
Hotel Style:
#47 Business Hotel in Miami Beach
#58 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Metropole Apartments staff and other travellers.
11 questions
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Questions? Get answers from Metropole Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stop by the cvs two blocks away and load up on water and snacks... don't fall for the mini bar. ”
 of 5 bubbles jesses744, 14 Mar 2017 | Read review
“Avoid hotel if possible, many other options around Miami Beach”
  • HAIR IN THE FRIDGE
  • Tissue/Hair/Water Bottles left by previous guests
  • Dirty floors
  • Dirty floors and dresser
  • Residue stain on bathroom door
  • Water bottle from previous guest
  • More MOLD!!!
  • Dirty unmopped floors in the whole suite.
 of 5 bubbles RitzRitz9, 11 Mar 2017 | Read review
“Our room on the second floor faced Collins Ave and was noisey by day but quiet at night”
 of 5 bubbles m2smayo_12, 23 Feb 2017 | Read review
“stay in the lower hundred range for best view of street. 301>415 All rooms have poor lighting.”
 of 5 bubbles bdelaraza1422, 15 Feb 2017 | Read review
“Don't choose this hotel.”
 of 5 bubbles miaoxiam, 23 Jan 2017 | Read review
5 of 5