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The space itself was fine. Room 103 is very loud and I would not stay there. It backs up to the alley so every morning I was woken up by the trash. Either people throwing items into the metal dumpster or the garbage truck picking...More
Terrible experience when closing the bill. The General Manager has no authority whatsoever to reset your charges and I was billed incorrectly in several items. The amount of money I ended up paying was nothing close to what I was quoted. In addition, the a/c...More
There was a fire alarm going off several times at night, shower handles were barely working, other than that a great location with prompt customer service from the guy down stairs. Forgot to pack a beach towel, but he made sure my wife and I...More
Customer service was excellent.
The manager made sure we had a wonderful stay at the Metropole in Miami.
Looking forward to another stay next year! we are just seconds from the beach this is a good location to be at.
Great 4 days/nights... excellent customer service as always! Exceptionally friendly, helpful - was Mr. Gregory. Definitely sets the standards high. Was a pleasure meeting him. Check out was easy and a great end to our stay. Thanks you great service. Can't wait to come backMore
Response from gregori c, General Manager at Metropole ApartmentsResponded 28 December 2017
Thank you very much for your wonderful review.I am happy to see that your experience was perfect and lovely in our hotel. Please let me know next time you would like to visit Miami and i will personally make sure your stay i...More
Miami is always building, but to my knowledge in that area there isn't any current construction at the Metropole. Honestly it shouldn't take anything away fro your trip unless you're looking for a quiet area, but they don't... More
Miami is always building, but to my knowledge in that area there isn't any current construction at the Metropole. Honestly it shouldn't take anything away fro your trip unless you're looking for a quiet area, but they don't do construction at night so that shouldn't interfere with sleeping. I'm actually going down there May 27-31st so if you don't mind I can follow up with a for sure answer when I get back. I can assure you that if there is any construction, it shouldn't be a burden. When are you planning on going?