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Royal Palm South Beach Miami, A Tribute Portfolio Resort

1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
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Close 
  • Collins Avenue
    0.3 km
  • 4 star hotel
  • Free Wifi
Reviewed 14 October 2016
Great Hotel
The location of the hotel was perfect, next to the ocean and to... more
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3,111 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Palm South Beach Miami, A Tribute Portfolio Resort
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Showing 2,355: English reviews
Sydney
Reviewed 15 October 2016

Our family of four regrettably spent three nights at this 'so called' hotel. From the moment we walked into the reception area it was clear that the web site was a complete misrepresentation. The high point of our stay was checking out. We were told that work being carried out would be completed by the time we arrived however it...

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Helpful?
2Thank SBSJ
Management response:

Dear Traveler We want to thank you for taking the time to write your review on your latest stay with us, and we certainly wish you had a better experience. Please accept our apologies, as it seems we have failed in living up to your expectations for good quality service in certain hotel areas. Please note that it is detailed...

Reviewed 14 October 2016

The location of the hotel was perfect, next to the ocean and to the main Miami Beach roads like Ocean Drive, Lincoln Road, etc... Our stay was perfect, we were upgraded to a bigger room with city view and partial view of the ocean. Stuff are great and specially the bellboy who helped us where to go and the receptionist...

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Helpful?
Thank Charles A
Skopje, Republic of Macedonia
Reviewed 13 October 2016 via mobile

I will never return back to the hotel. Terrible servis! You must wait for 10 min to reach the reception each day no matter you are SPG or not. When you call from the room, you can hardly reach them. The last day was the worst. We waited for the lift boy for 20 min and at the end we...

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Helpful?
1Thank marice81
Management response:

Hello marice81. Thank you for taking the time to share your experience about your recent stay at our hotel as a loyal Starwood customer. Please accept our sincerest apologies for the poor first impression; your experience is not the model and is certainly not acceptable at our hotel. We have addressed your comments with our front office team who is...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 13 October 2016 via mobile

I just checked in today and I am so happy I chose RPSB. Check in was quick an easy and I was on the beach 15 minutes after check in. I am especially thankful to Careem who hooked me up with a beach bed for free when I told him I was celebrating my birthday. Excellent and friendly service. Thank...

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Thank A TripAdvisor Member
MDaddonaHEI, Guest Relations Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review

Thank you for taking the time to share your feedback. We're so glad that you enjoyed your stay, and look forward to welcoming you back again soon!

Reviewed 11 October 2016

I had a great stay at this hotel during Hurricane Mathew. The only problem I had was that I didn't stay longer. The staff at this hotel was extremely courteous with quick and professional service. Special thanks to Florian for making the stay perfect. He was very nice and professional offering great service. Will definitely return!

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Thank MDinMIA
Reviewed 9 October 2016 via mobile

Decent accomodation within a 2min walking distance onto the beach. Room had sea views with a roof top pool and bar. Pool was rather small though. The hotel is old, evident from the bathrooms and is in serious need of a revamp. The rest of the hotel, reception and public area was very modern and modern touches to the room...

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Helpful?
Thank d5477
Management response:

Hello d5477. Thank you for taking the time to review our hotel. We are pleased to note you had a pleasant encounter with our staff as we pride ourselves in providing incomparable customer service for our guests. We are very sorry our bathrooms did not meet up your expectations and I can assure you that we shared your comments with...

Myrtle Beach, South Carolina
Reviewed 6 October 2016 via mobile

Nice hotel in the center of South Beach, perfect location, not far away from the famous streets and restaurants. Service was also good, the best place to stay for those who would like to have an opportunity to walk around instead of using a car.

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Thank pereidenko
Rio de Janeiro, RJ
Reviewed 5 October 2016 via mobile

Very nice hotel. Excelent service. It had a better deal through their website other then the regular hotel reservation sites. They have beach service (towels and chairs), but they charge U$ 19.00 for an umbrella! The location is excellent. Right beside Ocean Drive and Lincoln Road.

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1Thank Branca2016
London, United Kingdom
Reviewed 5 October 2016

Hotel was under major reconstruction. Arrived to find the main reception covered in hoarding. The main pool was rubble on the ground and the main bar closed. This was not highlighted on booking (booked on another website) Our room was dirty - marks on the walls, stains on the duvet, mould in the shower. Wood around the sink was 'bowed'....

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Helpful?
Thank Hypnose41
Management response:

Hi Hipnose41. Thank you for sharing your feedback with us. It's extremely upsetting to read we were not able to provide you with the level of service we are known for. It is our mission to ensure our guests have a pleasurable experience, and we are always willing to utilize all of our available tools to solve any unexpected deficiencies...

Chicago, Illinois
Reviewed 4 October 2016

Building is clean, room was OK, no exhaust fan in the bathroom. Large swimming pool was under renovation. But Brandon concierge waived the resort fee for me. Now, I've been in Hospitality industry for 22 years and I teach Hospitality as a subject myself. I want GM of the hotel to know, that he is lucky to have Brandon, Mickael...

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Thank marikanino

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Near Royal Palm South Beach Miami, A Tribute Portfolio Resort

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Spa
  • Restaurant
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 

Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Address: 1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
Region: United States > Florida > Miami Beach > City Center
Price Range: ₹ 15,150 - ₹ 35,010 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, HotelsClick, Prestigia, Cheap Tickets, Expedia, Priceline and Jetsetter so you can book your Royal Palm South Beach Miami, A Tribute Portfolio Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#30 Business Hotel in Miami Beach
#34 Spa Hotel in Miami Beach
#49 Family Hotel in Miami Beach
#55 Romantic Hotel in Miami Beach
#60 Luxury Hotel in Miami Beach
#77 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palm South Beach Miami, A Tribute Portfolio Resort staff and other travellers.
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Questions? Get answers from Royal Palm South Beach Miami, A Tribute Portfolio Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor to get a view of the water”
 of 5 bubbles 299lisao, 18 Jan 2017 | Read review
“great location, great food, great service”
 of 5 bubbles 706jillg, 17 Jan 2017 | Read review
“If a view matters to you, plan to book a room with that in mind because they are always full and you probably won't get one by chance.”
 of 5 bubbles KristinS400, 5 Jan 2017 | Read review
“King Bedroom suite and they have a 2 bedroom king suite that is amaiZNg to go with friends!!”
 of 5 bubbles M2155NUnatalieg, 3 Jan 2017 | Read review
“Lots of street noise in South Beach. High floors are better.”
 of 5 bubbles neilsG4657JR, 1 Jan 2017 | Read review
5 of 5