Pedro was an amazing and awesome waiter and the rest of the staff was very pleasant and upbeat. Great service overall! The rooms were clean and there was beach service. We would stay at the Royal Palm South Beach again.
I truly cannot say enough great things about this hotel. In general, it is clean, smells amazing, right on the beach, has two pools, comes with 2 towels and 2 beach chairs every day (4 if you're in a bigger room), outdoor/indoor bar, bar food and walkable to a bunch of restaurants. More importantly, the staff is INCREDIBLE. I have truly never experienced service like I did at Royal Palm. Our breakfast waiters - Pedro most days, Edwin the last day - were so upbeat and kind it literally started our mornings off on such a good note. The bartender Macy was such a friendly face, I am blanking on other names but everyone from the waiter at the pool to the valet to the Marriott Bonvoy staff - THE ABSOLUTE NICEST and most attentive people. It took our vacation from a 10 to indescribable. Thank you for a wonderful stay!…
great service friendly staff they really all helped me get settled and kept me updated with the latest weather report. clean towels and clean chair. will definitely recommend and come back again if ever in miami
geannis ferrer was a great host! Royal Palms has great cabana and beach front area. Every employee was fantastic. The Beach is in a great area and the scenery was fantastic. This is easily the best place on south beach
Geannis ferrer is the man. He really hooked it up. Cabana set up definitely exceeded expectations. I would highly recommend going here to enjoy a nice beach day. We had a large group and everything worked great.
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